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"The room was a good size with a nice bathroom - all very clean and comfortable. The breakfast was good but the restaurant is fairly small and so it can get very busy. Staff were very helpful and made me feel very welcome. The only slight issue was with the lift - it’s a fairly busy hotel with 40+ floors and just 3 lifts. This did mean a fair amount of waiting on lifts but I guess it can’t be helped given the size of the building. All in all - a good stay. Would recommend."

"Nice place If looking for the perfect location for tourist."

"Loved my stay! The coffee shop, rooftop bar, club, all the amenities were wonderful. Hotel was beautiful, I went with the higher floor and did not regret it. Would book again and again."

"Room clean, staff very friendly"

"First and foremost, I’d like to commend your team for their exceptional hospitality. I felt genuinely welcomed and thoroughly enjoyed my stay at the AC Hotel in Downtown Manhattan. Your colleague Andrea was outstanding—her warmth and professionalism truly made my day. I sincerely hope you all continue to uphold such a wonderful and positive atmosphere."

"Clean hotel. Appreciate the free airport shuttle. Location was good, close to shops and restaurants. Would stay again."

"The room was clean and perfectly sized. They provide complimentary breakfast items like bagels, muffins, waffles, coffee, and apple juice. The hotel is conveniently located near Japanese Village and train stations. "

"Breakfast should include some type of protein"

"Great, if you need a last minute place to stay. No parking, we had to drive around the block multiple times to find a spot. On our first night we arrived around 3am and they actually let us park on the sidewalk in front of the property. The room appeared clean on arrival but there were random hairs on one of the beds and on the toilet tank when we entered the room. The light switches were visibly filthy especially in the bathroom. We cleaned and disinfected ourselves. No hot breakfast options, options were limited to cereal and muffins."