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Nhận xét về Millennium Downtown New York

4 out of 5
Millennium Downtown New York
55 Church Street, New York, NY

Nhận xét

7,4

Tốt

Đánh giá 10 - Xuất sắc. 954/2330 nhận xét" "
Đánh giá 8 - Tốt. 498/2330 nhận xét" "
Đánh giá 6 - Được. 357/2330 nhận xét" "
Đánh giá 4 - Kém. 242/2330 nhận xét" "
Đánh giá 2 - Tồi. 279/2330 nhận xét" "

7,8/10

Sạch sẽ

8,0/10

Nhân viên & dịch vụ

7,0/10

Tiện nghi, dịch vụ

7,2/10

Điều kiện & cơ sở vật chất nơi lưu trú

7,4/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

mansura

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

Amy

Đi cùng gia đình, Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Location and staff are excellent. Rooms are clean and quiet which is nice. However at the time of our visit only one elevator was working for 20 floors causing long queues and wait times to get to/ from the rooms.
Lưu trú 1 đêm vào Tháng 5, 2024
Customer Service trả lời vào 25/05/2024
Amy, thank you for sharing your experience on Expedia! The team at Millennium Downtown New York is pleased to hear you enjoyed the excellent location and the cleanliness of the rooms. We appreciate your patience regarding the elevator situation during your stay. We hope to welcome you back for an even better experience in the future.

2/10 - Tồi

A

Không thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Normal
Lưu trú 3 đêm vào Tháng 5, 2024
Customer Service trả lời vào 25/05/2024
We appreciate your feedback.We regret that your time with us didn't meet your expectations. We hold ourselves to a higher standard so we do hope you allow us the opportunity to share a more positive experience with you soon.

2/10 - Tồi

Gregory, Rosemeadow

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 4 đêm vào Tháng 5, 2024
Customer Service trả lời vào 24/05/2024
Gregory,Thank you for sharing your feedback. It is disheartening to see that your stay did not meet your expectations. If you have specific concerns or suggestions, please don't hesitate to reach out directly. We always aim to provide a better experience for all our guests.

10/10 - Xuất sắc

Alfredo, Queretaro

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Muy limpio, bueno, muy bonito.
Lưu trú 2 đêm vào Tháng 5, 2024
Customer Service trả lời vào 21/05/2024
Alfredo, gracias por tus excelentes comentarios sobre Millennium Downtown New York. Estamos encantados de que haya encontrado todo muy limpio y hermoso. ¡Esperamos darle la bienvenida nuevamente pronto!

4/10 - Kém

Claudia

Không thích: Sạch sẽ
Lưu trú 2 đêm vào Tháng 5, 2024
Customer Service trả lời vào 22/05/2024
Claudia, thank you for taking the time to leave a rating. We regret that your experience was not as positive as we strive to provide. If there are specific concerns you would like to share, we are always open to feedback to help improve future stays.

10/10 - Xuất sắc

Romeo

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great place but room need a update, sofa and flooring was old
Lưu trú 2 đêm vào Tháng 5, 2024
Customer Service trả lời vào 20/05/2024
Romeo,Thank you for your wonderful feedback about Millennium Downtown New York. It's great to hear you enjoyed your stay. We appreciate your comments regarding the room and will certainly take them into consideration. We hope to have the pleasure of welcoming you back soon.

4/10 - Kém

Eugene

Khách đi công tác, Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ
Không thích: Tiện nghi, dịch vụ
From the dark lobby to inability to control room temp; refrigerator removed from room; restaurant closed and sketchy elevator availability- all left me with the feeling this hotel is cutting corners everywhere it can.
Lưu trú 3 đêm vào Tháng 3, 2024
Customer Service trả lời vào 20/05/2024
Eugene, thank you for sharing your experience. The observations you mentioned are concerning, and our team is committed to providing a better experience for our guests. Your feedback will be used to make future improvements.

2/10 - Tồi

Nicole

Đi cùng gia đình
Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Run down old dirty
Lưu trú 1 đêm vào Tháng 5, 2024
Customer Service trả lời vào 20/05/2024
Nicole, we're disheartened to hear that your stay did not meet your expectations. Our team is committed to maintaining high standards, and your feedback will be taken into consideration to improve our services. Thank you for sharing your thoughts.

8/10 - Tốt

Vernon

Lưu trú 3 đêm vào Tháng 5, 2024
Customer Service trả lời vào 21/05/2024
Vernon, the team at Millennium Downtown New York is thrilled to see your positive rating! We strive to provide exceptional experiences for our guests, and we hope to welcome you back for another great stay soon.

8/10 - Tốt

Stephanie

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Tiện nghi, dịch vụ
Rooms are large & spacious. Silly that they don’t have a fridge or microwave. Area was very quiet on the weekend.
Lưu trú 1 đêm vào Tháng 5, 2024
Customer Service trả lời vào 19/05/2024
Stephanie, thank you for sharing your experience at Millennium Downtown New York. We're glad to hear you enjoyed the spacious rooms and peaceful surroundings. Your feedback regarding the amenities has been noted. We hope to welcome you back soon!

6/10 - Được

Zarnna

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 5, 2024
Customer Service trả lời vào 19/05/2024
Thank you for sharing your feedback, Zarnna!We are happy that you are satisfied with everything. If there's anything we could have done to make your experience with us more enjoyable, please let us know. We look forward to sharing a more positive experience with you soon.

10/10 - Xuất sắc

Lysander

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
Super fijn hotel! Vriendelijke staff en op loopafstand van veel toeristische hotspots, ook omringd door stations en winkels. Hotelkamer mag wel een opknapbeurt krijgen. Zeker aan te raden!
Lưu trú 5 đêm vào Tháng 1, 2024
Customer Service trả lời vào 19/05/2024
Lysander, thank you for your glowing review of the Millennium Downtown New York! The team members are delighted to hear you found them friendly and appreciated the convenient location. Your feedback about the hotel room is noted. We look forward to welcoming you back soon!

10/10 - Xuất sắc

Tamela

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I was happy with every aspect of the hotel stay.
Lưu trú 2 đêm vào Tháng 5, 2024
Customer Service trả lời vào 19/05/2024
Tamela, thank you for your kind words. Our team at Millennium Downtown New York is thrilled to hear you enjoyed every aspect of your stay. We hope to welcome you back soon!

8/10 - Tốt

David

Đi cùng bạn đồng hành
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Downtown is always alive you can feel it inside and outside the hotel, they have a bar when you enter elevators that are fast travel and the view was amazing. As a new yorker I enjoyed my stay
Lưu trú 1 đêm vào Tháng 3, 2024
Customer Service trả lời vào 20/05/2024
David, thank you for sharing your experience at Millennium Downtown New York. It is wonderful to hear you enjoyed the lively atmosphere and the stunning views. The fast elevators and the bar were also highlights for you, and we are glad they enhanced your stay. As a New Yorker, we value your perspective and look forward to welcoming you back.

2/10 - Tồi

Nicole

Đi cùng gia đình
Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Old and dated, run down, sky high prices. And they hold your deposits forever. Not worth it at all. Took 2 nights deposits from me and 5 days later, still waiting for the reversal. That’s 300.00. No refrigerators in room either.
Lưu trú 1 đêm vào Tháng 5, 2024
Customer Service trả lời vào 20/05/2024
Nicole,Thank you for sharing your feedback. We are sorry to hear about your concerns with the room and the deposit reversal. Please be assured the team is investigating your deposit issue to expedite the process. Your comments regarding the room amenities have been noted for future improvements.

8/10 - Tốt

Jose

Thích: Tiện nghi, dịch vụ
No papel de baño
Lưu trú 1 đêm vào Tháng 5, 2024
Customer Service trả lời vào 15/05/2024
José, gracias por tu reseña. Lamentamos saber que tuvo un problema con los artículos de tocador. El equipo de Millennium Downtown New York atenderá sus comentarios para garantizar un mejor servicio en el futuro. Esperamos tener la oportunidad de darle la bienvenida pronto.

10/10 - Xuất sắc

Jose

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
First time staying at this wonderful hotel. It definitely warrants a return trip next time I’m in NYC.
Lưu trú 2 đêm vào Tháng 5, 2024
Customer Service trả lời vào 15/05/2024
Jose, thank you for your kind words! The team at the Millennium Downtown New York is delighted that you had a wonderful stay. We're looking forward to welcoming you back on your next trip to NYC!

8/10 - Tốt

Markus, Jena

Thích: Sạch sẽ, nhân viên & dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 8 đêm vào Tháng 5, 2024
Customer Service trả lời vào 15/05/2024
Markus, thank you for choosing Millennium Downtown New York. We're glad to see that you had a positive experience. We're looking forward to welcoming you back for another great stay.

8/10 - Tốt

Dick, Centennial

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ
The hotel is a bit outdated, but the location is very convenient for public transportation. For food options, go a bit north towards SoHo and Tribecca. Would recommend!
Lưu trú 3 đêm vào Tháng 5, 2024
Customer Service trả lời vào 14/05/2024
Dick, it's wonderful to hear you found Millennium Downtown New York's location advantageous for public transportation. We're also glad you discovered culinary gems in the nearby SoHo and TriBeCa areas. We appreciate your endorsement and sincerely hope you'll choose to stay with us again on future visits to New York.

10/10 - Xuất sắc

Kristen

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Our room had an unbeatable view of the Hudson River and World Trade Centre. We traveled with a small child and there were accessible subway stations close by to accommodate our stroller. Staff were amazing and the rooms were clean although maybe not quite as updated as other properties. The only thing that would have improved the stay would be to have onsite parking and a fridge in our room.
Lưu trú 2 đêm vào Tháng 5, 2024
Customer Service trả lời vào 13/05/2024
Kristen, it's delightful to know that you appreciated the scenic views of the Hudson River and World Trade Centre from your room at Millennium Downtown New York. We're pleased our location and the cleanliness of our rooms were convenient for your family during your stay. We take note of your suggestions regarding on-site parking and in-room amenities, and we're working towards considering such enhancements. It's also great to hear that our team members made your experience more enjoyable. We look forward to the opportunity to welcome you back.

10/10 - Xuất sắc

Quintasia

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Love it
Lưu trú 1 đêm vào Tháng 3, 2024
Customer Service trả lời vào 12/05/2024
Quintasia, it's excellent to hear that you enjoyed your time at Millennium Downtown New York. We always strive to offer delightful stays for our guests. We hope to welcome you back in the future.

10/10 - Xuất sắc

Cathy

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
A mix up with our room reservation but staff handled it efficiently. New room was perfect.
Lưu trú 1 đêm vào Tháng 5, 2024
Customer Service trả lời vào 12/05/2024
Cathy, it's pleasing to know that even though you had a small hitch with your initial room reservation, our team members were able to address it promptly, ensuring your experience at Millennium Downtown New York remained uninterrupted. We're glad to hear your new room was ideal for your needs. We hope to have the pleasure of serving you again soon.

6/10 - Được

Jennifer

Đi cùng gia đình
Thích: Nhân viên & dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Great location, rooms could use some updating.
Lưu trú 3 đêm vào Tháng 5, 2024
Customer Service trả lời vào 09/05/2024
Jennifer, thank you for taking the time to share your feedback. We value your opinion about our rooms and are continually looking for ways to enhance the stay of our guests to meet their evolving needs. Your comments regarding upgrading the rooms will be seriously taken into consideration. We're glad to know that our strategic location played a positive role during your stay. Next time you're in town, we hope to demonstrate our improvements to you.

10/10 - Xuất sắc

Earl

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good stufff
Lưu trú 5 đêm vào Tháng 2, 2024
Customer Service trả lời vào 09/05/2024
Earl, it's wonderful to hear that you enjoyed your stay at Millennium Downtown New York. Thanks for sharing your positive feedback, and we hope to welcome you back soon.

6/10 - Được

Maximilian

Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Building feels old, stains on carpet, equipment like lights not working and you can hear elevator movement from inside room. Just feels very dated .
Lưu trú 4 đêm vào Tháng 4, 2024
Customer Service trả lời vào 08/05/2024
Maximilian, it's disappointing to hear your recent visit did not meet your expectations fully. Rest assured, we regularly evaluate our facilities to offer our guests a pleasant and comfortable stay. Feedback regarding room cleanliness and functionality is taken seriously, and we're currently investigating these concerns. Furthermore, we have noted your feedback about the elevator noise and are looking into how we can address this. We hope for the opportunity to provide you with a more satisfactory experience on your next visit.

8/10 - Tốt

Janet

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 5, 2024
Customer Service trả lời vào 08/05/2024
Janet, it's wonderful to see your 4-star rating for Millennium Downtown New York. We truly appreciate your support and can't wait to provide you with another exceptional experience on your next visit. Safe travels till we meet again.

2/10 - Tồi

Pupinder, South Glastonbury

Đi cùng gia đình
Thích: Điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Nhân viên & dịch vụ
The 4pm guarantee of checking-in into room was the first lie! Second lie was that room will be made available by 5 pm. I came in at 7 pm and had to stand in line for 45 minutes to get to the single receptionist at the counter. No apologies, no courtesy! His attitude was that he was doing a favor to me for $450 per day room!! Insult to injury was that a guy came to our room & removed the mini-refrigerator!! This is NYC people! Animals run this city! Citizens of the world please stay away from NYC! There are plenty of beautiful places to visit in our beautiful country!!
Lưu trú 1 đêm vào Tháng 5, 2024
Customer Service trả lời vào 06/05/2024
Pupinder, it's unfortunate to hear about your experience. Timeliness of check-in is something we take seriously, and we regret the delay you encountered. We understand the wait at the reception could have been avoided, and we are working to ensure smoother processes.Your point about the mini-fridge has been noted, and we're looking into it. Your comments make us aware of the aspects we need to work on, and we are grateful for your feedback.As for your comments on New York City, it indeed is a lively and bustling city that may not resonate with everyone's preferences. We hope your future travels are more aligned with your expectations, irrespective of the destination.

2/10 - Tồi

kristal

Đi cùng gia đình
Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
For the price there were no upgrades, carpet and furniture in the room was dirty
Lưu trú 1 đêm vào Tháng 5, 2024
Customer Service trả lời vào 06/05/2024
Kristal, we regret to hear that your expectations on accommodations fell short, specifically regarding the condition of furnishings and carpet. We want all guests to be matched with the most comfortable environment, and your comments help us understand where further attention may be required. We aim for continuous improvement and your feedback is a valuable part of that process. Thank you.

10/10 - Xuất sắc

Harveen, Los Angeles

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The location was fabulous and the staff was very helpful.
Lưu trú 2 đêm vào Tháng 4, 2024

10/10 - Xuất sắc

Tracy ann

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very satisfied expectations were met
Lưu trú 2 đêm vào Tháng 2, 2024

2/10 - Tồi

Erica

Lưu trú 5 đêm vào Tháng 4, 2024
Customer Service trả lời vào 06/05/2024
Erica, it's regrettable to learn that your recent stay didn't meet expectations. We would greatly appreciate any specific feedback that could help us improve. We strive to ensure every guest has an enjoyable experience and we hope for an opportunity to better serve you in the future.

2/10 - Tồi

MIRELLA

Không thích: Sạch sẽ
Lưu trú 1 đêm vào Tháng 5, 2024

6/10 - Được

OCKERT

Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Bath tub can’t be used because broken plug Can’t regulate temperature of water in shower Cleaning not replacing glasses, coffee, body wash
Lưu trú 6 đêm vào Tháng 4, 2024
Customer Service trả lời vào 05/05/2024
OCKERT, it's disappointing to hear about the problems you encountered with the bathroom fixtures and replenishment of toiletries during your stay. Should any guest have such issues, our team members are on hand to offer immediate assistance and rectification. Likewise, for concerns with in-room amenities, we suggest letting our colleagues know, as they strive to keep all rooms comfortable and well-stocked. We appreciate your feedback and will make necessary improvements. It's our hope that you would give us another opportunity to serve you better in the future.

10/10 - Xuất sắc

Pupinder, South Glastonbury

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great location to spend time in financial district & 9/11 memorial.
Lưu trú 1 đêm vào Tháng 4, 2024
Customer Service trả lời vào 03/05/2024
Pupinder, it's wonderful to know you appreciated the convenient location of Millennium Downtown New York, particularly in relation to the financial district and 9/11 memorial. We are delighted that you enjoyed your stay, and we look forward to welcoming you back for another memorable visit.

10/10 - Xuất sắc

Claudia

Lưu trú 2 đêm vào Tháng 3, 2024
Customer Service trả lời vào 20/05/2024
Claudia, thank you for giving Millennium Downtown New York a great rating! We're delighted to see you enjoyed your stay. We look forward to welcoming you back soon!

10/10 - Xuất sắc

Lauren

Lưu trú 1 đêm vào Tháng 4, 2024
Customer Service trả lời vào 19/05/2024
Thanks for the perfect rating, Lauren! We can't wait to see you again soon for another amazing experience at Millennium Downtown New York. Have a great day!

10/10 - Xuất sắc

Roman

Lưu trú 3 đêm vào Tháng 4, 2024
Customer Service trả lời vào 30/04/2024
Roman, it's wonderful to hear that your stay at Millennium Downtown New York resonated with you. Our team members are thrilled to receive your positive rating on Expedia. We eagerly look forward to your next visit!

10/10 - Xuất sắc

Annemarie Margrith

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very good hotel
Lưu trú 1 đêm vào Tháng 4, 2024
Customer Service trả lời vào 28/04/2024
Annemarie Margrith, it's wonderful to hear that you enjoyed your stay at Millennium Downtown New York. We truly appreciate your positive feedback and look forward to welcoming you back in the future.

8/10 - Tốt

orlanda, Smithtown

Đi cùng bạn đồng hành
Thích: Sạch sẽ
Great views .nice area walkable to shopping areas and close to tourist atration
Lưu trú 1 đêm vào Tháng 4, 2024
Customer Service trả lời vào 28/04/2024
Orlanda, we're delighted you enjoyed the stunning vistas offered by Millennium Downtown New York and found our location convenient for both shopping and nearby tourist attractions. Thank you for taking the time to share your feedback and we look forward to welcoming you back soon.

2/10 - Tồi

spyridon

Khách đi công tác
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
mold in bathroom and everything is very dated and worn out furnishings
Lưu trú 4 đêm vào Tháng 4, 2024
Customer Service trả lời vào 25/04/2024
Spyridon, we're disappointed to hear about your encounter with less than satisfactory conditions during your stay. The issue with your bathroom and the state of the furnishings does not represent the experience we strive to provide. We are always aiming to improve, and your feedback is invaluable in that process. Thank you for taking the time to share it with us.

10/10 - Xuất sắc

Dwight

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 4, 2024
Customer Service trả lời vào 26/04/2024
Dwight, it's wonderful to see your top score for Millennium Downtown New York! We appreciate your succinct feedback and look forward to welcoming you again in the future.

2/10 - Tồi

Mari

Đi cùng bạn đồng hành
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Small room with elevator noise inside room we can’t sleep good sooo noisy, They charge more than Expedia price without any additional service or facilities! So shame!!
Lưu trú 2 đêm vào Tháng 4, 2024
Customer Service trả lời vào 25/04/2024
Mari, it's regrettable to learn that your recent stay did not live up to your expectations. We sincerely apologize if you found the room to be not as spacious as desired and were bothered by disturbances. When it comes to pricing, we always strive to maintain transparency and feel sorry if this aspect did not come across clearly. Please know that our team members are available to explain any billing inquiries. We hope you'll consider giving us another opportunity to provide a more suitable and pleasing experience in the future.

8/10 - Tốt

Rozenia

Đi cùng bạn đồng hành
Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ
It was so many things to do in walking things and places to eat. Transportation was easy and readily available. I didn’t like the fact that we had issues with the ac unit but otherwise everything else was amazing
Lưu trú 4 đêm vào Tháng 4, 2024
Customer Service trả lời vào 24/04/2024
Rozenia, it's great to hear you enjoyed Millennium Downtown New York's convenient location and had a positive experience with local transportation. The team regrets any inconvenience with the air conditioning. They always strive to deliver a comfortable stay, so we're glad to have offered you a memorable experience despite this. Looking forward to welcoming you back for another amazing stay!

10/10 - Xuất sắc

Adrian

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great Stay Really Enjoyed my self!
Lưu trú 3 đêm vào Tháng 4, 2024
Customer Service trả lời vào 24/04/2024
Adrian, it's great to hear that you had an enjoyable experience at the Millennium Downtown New York. We truly appreciate your feedback and look forward to the possibility of hosting you again in the future.

8/10 - Tốt

Michelle

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The view is beautiful
Lưu trú 3 đêm vào Tháng 4, 2024
Customer Service trả lời vào 23/04/2024
Michelle, it's delightful to know that you enjoyed the stunning vistas at Millennium Downtown New York. We truly appreciate your feedback and look forward to welcoming you back for another memorable stay.

8/10 - Tốt

Earl, Falls Church

Thích: Sạch sẽ, nhân viên & dịch vụ
Không thích: Tiện nghi, dịch vụ
Hotel is showing its age and onsite amenities are slim. Staff, especially housekeeping, was excellent and very professional. The front desk accommodated a special request and exceeded my expectations. Location is unbeatable! Would stay again.
Lưu trú 4 đêm vào Tháng 4, 2024
Customer Service trả lời vào 22/04/2024
Earl, it's wonderful to hear that the professionalism of our team members and our unbeatable location made your stay at the Millennium Downtown New York enjoyable. While we are proud of our hotel's ageless charm, be assured we are always working on updating our amenities. Your expectations and special requests are important to us, we're glad our front desk colleagues were able to exceed them. We can't wait to welcome you back for another memorable stay.

10/10 - Xuất sắc

Igor

Đi theo nhóm, Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
great stay will be back
Lưu trú 1 đêm vào Tháng 4, 2024
Customer Service trả lời vào 22/04/2024
Igor, thank you for sharing your experience at the Millennium Downtown New York. We're delighted you had a fantastic stay and we look forward to your return visit. Safe travels until then.

4/10 - Kém

Ida

Không thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 4, 2024
Customer Service trả lời vào 23/04/2024
Ida, we appreciate your feedback.We strive to offer our guests quality service and comfort. However, it's unfortunate that your stay with us was anything less than perfect. We'd love to see you again in the future to share a more positive experience with you.

8/10 - Tốt

Paul

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 4, 2024
Customer Service trả lời vào 22/04/2024
Thank you for the 4-star rating, Paul!It's great your time at Millennium Downtown New York was so pleasant! We strive for excellence so we look forward to hosting you again soon for an even better experience.Thanks again for the feedback!