Khách sạn Newburgh Heights

"Pool was very nice. No elevator if on second floor and rooms did not mask sound well so late and early it was hard to sleep. Hotel was clean, central to town and very friendly staff!"

"The stay was great the room was nice. Kickback and breakfast was amazing. The only complaint we had was not getting to use the hot tub bc it was packed with about 20 KIDS. They were in and out splashing and jumping which was very frustrating. We were hoping to relax for a night and couldn’t even fit in the hot tub with children 11 and under packed in. No fault to the hotel but maybe offer an hour of only adult time, which would be nice."

"There were no working ice Machine on 3 floors. I was able to get ice at the bar right away .. and with a smile."

"Man at front desk was so nice and helpful. Very kind man. Shuttle driver was equally as kind. We always stay here when we have early flights out of CLE."

"The property and staff are definitely better than the review average."

"Staff was friendly and courteous and accommodating to my late arrival and late check out."

"Rooms are too old"

"Very nice and quiet for being next to the airport"

"Very nice room. Great stay."

"There were 2 people in front of us to check in at 3 and no one at the desk. I found someone cleaning a room to ask for help. The sheers in our room were ripped. The furniture (around the fridge looked chewed and no maintenance of the grounds."

"Clean room with friendly and kind staff. Only problem is the fridge did not get cold and there wasn't a way to make it colder. My mom is diabetic and needed to be able to place her insulin somewhere cool and booked under the expectation we had a fridge. Other than that it was a nice stay."

"It was great"

"The room was fine. We weren't in the room for long other than to sleep. There was no ice bucket which was odd. We almost checked out a day early but the very kind lady at the front desk followed us to the parking lot to remind us we had another night. So thankful for her."

"Clean room...quiet all night...friendly staff...nice breakfast. Would stay again if traveling in the area. Recommend highly!"

"Old dirty rooms . Bed sheets were so old and disgusting I ended up leaving the hotel ! I was grossed out by the entire room ."

"Staff was very nice and helpful! Breakfast was good however no decaf coffee"

"Lovely property. Very clean"

"We booked three rooms. This was the worst hotel we have ever stayed in! My daughter and husband's room along with our two young grandchildren room had mold in the bathroom, fire alarm dangling from the ceiling, and furniture damaged. There was blood on the sheets and the comforter. When contacting the person in charge, they said they would be coming to the room. They also needed more towels so went to the desk. They were given sheets to put on themselves. The mattress and mattress cover...

"Room was very clean, staff were a delight, breakfast tasted alright but it seems they were short staffed those days. Haven’t tried the hot tub or swimming pool, but they looked great. Probably would have used them if I stayed for a longer period of time."

"Beds were too soft. Restroom looked like it should be in a prison including mold in the shower. To top it off the fire alarm went off at 5:50am."