Khách sạn Newlands West

"Great service, friendly staff who went out of their way to ensure we felt welcome, will definitely be returning in the future. "

"Das Zimmer wahr sauber und angenehm. "

"Facilities are a bit tired. "

"5 stars all round! For a 3* rated property, there have better facilities than some 4 and 5* places where I have stayed. The staff are an asset to this property. Breakfast was fantastic. You can also organise breakfast earlier if you have an early morning excursion. I would not hesitate to recommend this property."

"Clean room, good service "

"amazing…lovely kind staff,safe quiet area and astonishing views..until next time x"

"The hotel is in a prime position overlooking Durban Beach. Spotlessly clean, lovely staff and a very good buffet breakfast. There's a bar which serves food. Its a short walk to bars and restaurants in the casino area. Ive one criticism in that the air conditioning wasn't controllable. Either on or off, which for us not use to the heat made sleeping difficult "

"Was a good experience "

"Whole experience, staff was awesome "

"My stay at this hotel on 5 December 2025 was nothing short of a disaster. I checked in around 17:30, and from the moment I arrived, it was clear that this place has no concept of efficiency, professionalism, or basic hospitality. Check-in was unbelievably slow. The staff moved at a glacial pace, and there was zero sense of urgency or competence. After finally getting my room card, I went to the fourth floor, only to discover that my room was wide open and in the middle of active...

"Extremely friendly owners, gave us ideas of what to do and we joined him for a short period walking the dogs across the Sandbar. "

"Family vacation was good"

"Clean room. Great views. Super location. "