4/10 - Kém
Matthew
Đi cùng gia đình
15/02/2026
Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Got this place as kind of a staycation and based on its location figured this would be a nice spot. Booked a suite. Arrived and was told no elevator and we were on the 3rd floor with a 3 year old. Went to the pool. All the doors and windows were open making it freezing inside. Got in the pool and looked around and there were no towels. My wife went to the desk for ask for towels for the 3 of us. We were given 2 after 20 minutes of shivering. Thought maybe he just didn’t know about the kid but then proceeded to give a father with 2 kids 2 towels for them as well. Then swat raided a room as we were leaving, and to top it off there were roaches in the bathroom at 2am. TV also barely worked. Had to stand right next to it to change any channels. If you’d like to give me some sort of refund on this stay maybe I can bump up the stars but this just wasn’t it. And there’s a random $12 service charge when you arrive that isn’t refunded and I’ve never seen that before. Beds were comfy is about all the good I’ve got for it.
Matthew
Lưu trú 1 đêm vào Tháng 2, 2026
