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"Before arrival, I called and messaged the hotel multiple times to inquire the shuttle bus service, but I received no response—not even when contacting them through the booking intermediary, Expedia. The hotel lacked even basic in-room amenities, such as drinking water, I have to go very far to buy. The signage directing guests to the rooms was also unclear. A renowned brand like Sheraton should certainly offer a higher standard of service."

"Everything was very clean and the breakfast was a typical included breakfast. Would stay here again."

"Lots of activities available. Indoor and outdoor pool, 2 racketball courts, putt putt, tennis and pickle ball courts. Great accommodations with lots of space in the 4 bedroom, 4 bath townhouse."

"Breakfast was ok. Roo.s were spacious and very clean. Pet was happy."

"I had a very pleasant stay overall and would confidently rate this hotel 4-5 stars. The property was clean, well-maintained, and had a welcoming atmosphere from the moment I arrived. The staff were friendly and professional, always willing to assist with questions or requests, which made the experience even more enjoyable. The room was comfortable and nicely furnished, with all the essential amenities provided. The bed was especially cozy, and I appreciated the attention to detail in housekeeping. While everything was in good condition, a few minor updates to the shower could elevate the experience further. The location was convenient, with easy access to nearby attractions, dining options, and transportation. The hotel’s amenities, including the fitness center and common areas, were well-kept and added value to the stay. The only reason I’m not giving a full 5 stars is due to a few small issues. However, these did not significantly impact my stay. Overall, this is a solid choice for anyone looking for comfort, convenience, and good service. I would definitely consider staying here again."

"The only thing I have negative to say about this place, is that it's dated. There are DVD players in the rooms and you can check out movies at the front desk. The colors in the rooms are putrid lol. Other than that, the place was great, the beds are super comfortable, the staff is pleasant and we had a great time. "

"Yes, shops were close."

"The property is very clean and the staffs are very friendly. "

"💕🙄"