Dear Sir/ Madam, Thank you for your feedback. We are very happy to receive your sincere comments. Your comments will be a motivation to help us improve our service quality better and better. We will strive to improve the quality of our services to ensure you have a more enjoyable holiday next time in our hotel. Again, thank you for staying with us and we are looking forward to welcome you again soon at Hanoi By Night Hotel. From the bottom heart, we hope you will have a wonderful time on your vacation. We wish you good luck and happy travels where ever you go. Best regards, Hanoi By Night Hotel,