Dear Value guest,On behalf of Vinpearl’s Beachfront team, I would like to thank you for your great comments regarding our hotel. We are pleased to hear that the accommodation, service and interior design met your expectations. I will share your compliments with the rest of the team, who I am sure will be happy to hear your kind remarks. We look forward to welcoming you again on your next visit. Warmest regards, Pham The Nhan (Mr.) Director of Operations

Dear Mr./Ms. Thi Thanh The, Thank you so much for your feedback, we really hope to deliver as many benefits as possible for your better experience. Please feel free to contact us at Front Desk or pressing number 1 for any assistance or information you may need during your stay. Sincerely, Pham The Nhan | Hotel's Director of Operation

Dear Mr Mudy, Thank you for choosing to stay at Vinpearl Beachfront Nha Trang. We are delighted to hear that your overall stay met your expectations and we hope that we exceeded them. Once again, we thank you for your comments. We look forward to the opportunity of seeing you and your beloved ones in the near future. Sincerely, Pham The Nhan (Mr.) Director of Operations

Dear Valued Guest,Thank you for your wonderful review!We are thrilled to hear that you enjoyed your stay at our hotel and appreciated the cleanliness, beautiful surroundings, and our extensive breakfast buffet. It Is great to know that our location and private beach with readily available amenities enhanced your experience.Our staff strives to provide helpful and delightful service, and your kind words mean a lot to us. We look forward to welcoming you back for another memorable stay.Warm regards,Pham The Nhan (Mr.) Director of Operations

Dear Valued Guest,Thank you for your wonderful review! We are thrilled to hear that you had such a positive experience during your stay with us.It is delightful to know that you found our staff to be very nice and our services to be awesome. Providing exceptional hospitality is our priority, and we are glad that our efforts made your stay memorable. Additionally, we are pleased that you found everything to be clean and convenient.We truly appreciate your feedback and hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Warm regards,Pham The Nhan (Mr.) Director of Operations

Dear Mr.David,On behalf of Vinpearl’s Beachfront team, I would like to thank you for your great comments regarding our hotel. We are pleased to hear that the accommodation, service and interior design met your expectations. I will share your compliments with the rest of the team, who I am sure will be happy to hear your kind remarks. We look forward to welcoming you again on your next visit. Warmest regards, Pham The Nhan (Mr.) Director of Operations

Dear Valued Guest,Thank you for taking the time to share your feedback with us. We are very sorry to hear that your experience did not meet your expectations.We take all feedback seriously and are committed to improving our services. Could you please provide more details about what specifically did not meet your expectations? This will help us address the issues and ensure they are resolved for future guests.Your satisfaction is important to us, and we hope to have the opportunity to welcome you back and provide a much better experience.Sincerely,Pham The Nhan (Mr.) Director of Operations

Dear Valued Guest, Greetings from Vinpearl Beachfront Nha Trang! We would like to thank you for taking your time to complete the review of your stay at Vinpearl. We would like to apologize for your unfortunate experience with your stay. Our goal at Vinpearl Beachfront Nha Trang is to provide a cheerful and relaxing atmosphere while our guests are away from home, unfortunately we were not able to provide this to you during your stay. We hope to have another chance to welcome you back at Vinpearl Beachfront Nha Trang. Thank you & best regards, Hotel Management Pham The Nhan (Mr.) Director of Operations

Dear Valued Guest, Thank you for choosing to stay at Vinpearl Beachfront Nha Trang. We are delighted to hear that your overall stay met your expectations and we hope that we exceeded them. Once again, we thank you for your comments. We look forward to the opportunity of seeing you and your beloved ones in the near future. Sincerely, Pham The Nhan (Mr.) Director of Operations

Dear Valued Guest, Thank you for choosing to stay at Vinpearl Beachfront Nha Trang. We are delighted to hear that your overall stay met your expectations and we hope that we exceeded them. Once again, we thank you for your comments. We look forward to the opportunity of seeing you and your beloved ones in the near future. Sincerely, Pham The Nhan (Mr.) Director of Operations

Dear Valued Guest,Thank you so much for taking time to leave a review of your recent stay at Vinpearl Beachfront Nha Trang. We are thrilled to hear that you enjoyed your experience with the level of service and comfort you deserve. We hope to have the pleasure of welcoming you back to our hotel in the near future and thank you once again for choosing to stay with us.Warmest regards,Pham The Nhan (Mr.) Director of Operations

Dear Mr/Mrs. Paul Viet,On behalf of Vinpearl’s Beachfront team, I would like to thank you for your great comments regarding our hotel. We are pleased to hear that the accommodation, service and interior design met your expectations. I will share your compliments with the rest of the team, who I am sure will be happy to hear your kind remarks. We look forward to welcoming you again on your next visit. Warmest regards, Pham The Nhan (Mr.) Director of Operations

Dear Mr. /Mrs. Cuong,Thank you for choosing to stay at Vinpearl Beachfront Nha Trang. We are delighted to hear that your overall stay met your expectations and we hope that we exceeded them. Once again, we thank you for your comments. We look forward to the opportunity of seeing you and your beloved ones in the near future. Sincerely, Pham The Nhan (Mr.) Director of Operations

Dear Mr. /Mrs. Lucie,Thank you for choosing to stay at Vinpearl Beachfront Nha Trang. We are delighted to hear that your overall stay met your expectations and we hope that we exceeded them. Once again, we thank you for your comments. We look forward to the opportunity of seeing you and your beloved ones in the near future. Sincerely, Pham The Nhan (Mr.) Director of Operations

Dear Chelsea,Thank you for taking the time to share your experience with us! We are delighted that you enjoyed your stay, particularly the spacious room with its stunning ocean view and the delightful breakfast, including the special anniversary treat. We apologize for any inconvenience regarding the Expedia VIP rewards and the issue with the wine, but we are pleased we could swiftly address it for you. Your feedback about the pool area is valuable to us, and we are glad you appreciated the beach amenities. We hope to have the pleasure of welcoming you back soon for another enjoyable stay. Thank you for choosing us for your special occasion!Warmest regards,Pham The Nhan (Mr.)Director of Operations

Dear Valued Guest, On behalf of Vinpearl’s Beachfront team, I would like to thank you for your great comments regarding our hotel. We are pleased to hear that the accommodation, service and interior design met your expectations. I will share your compliments with the rest of the team, who I am sure will be happy to hear your kind remarks. We look forward to welcoming you again on your next visit. Warmest regards, Pham The Nhan (Mr.) Director of Operations

Dear Mrs. Mickey,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve our services and facilities. We always want to bring our guest the accommodation, service and interior design which can meet your expectations. We sincerely apologize for the inconvenience that caused your dissatisfaction during your stay If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. We look forward to welcoming you again on your next visit. Sincerely, Pham The Nhan (Mr.) Director of Operations

Dear Anh Quoc,We deeply appreciate your generous feedback! It brings us great joy to learn that you found our location convenient and were captivated by the stunning views. Our team works tirelessly to ensure our guests have an exceptional stay, and your gratitude means a lot to us. We look forward to the opportunity of hosting you again in the future!Warmest regards,Pham The Nhan (Mr.)Director of Operations

Dear Kathy,Thank you for sharing your recent experience with us. We are thrilled to hear that you enjoyed your time at our spa and found our staff to be kind. We are also pleased that you appreciated the robes and slippers provided in the rooms.Regarding your feedback on the breakfast buffet and money exchange rate, we will certainly take your comments on board as we continually strive to enhance our offerings. It is our goal to provide a diverse range of options to cater to all tastes, and we regret if the taste did not fully meet your expectations.We understand your concerns regarding the airport transfer quote, and we apologize for any inconvenience caused. While our prices may differ from other providers, we assure you that they come with an equivalent level of service and attention to detail. Nevertheless, we will review our pricing structure to ensure that we remain competitive in the market.Regarding your interaction with our front desk, we apologize for any miscommunication and inconvenience you experienced. Your feedback is invaluable, and we will address this matter with our team to ensure that language preferences are respected and communication is improved.Furthermore, we apologize for the misunderstanding regarding the Pearl Club email. We will investigate this issue further to prevent any similar occurrences in the future.Thank you once again for sharing your thoughts with us. We hope to have the opportunity to welcome you back and provide you with an even more enjoyable stay in the future.Warmest regards,Pham The Nhan (Mr.)Director of Operations

Dear Mr. Lewis,Thank you for your kind words! We are delighted to hear about your positive experience with our front desk team and manager. We strive to provide exceptional customer service and make every guest feel valued. We look forward to welcoming you back!

Dear Valued Guest, Thank you for choosing Vinpearl Beachfront Nha Trang and sharing your thoughts on Expedia. We are so glad to hear that you have had a wonderful and memorable time here. Your positive comments will be passed to all team members, especially Mr.Bao & Miss Thoa in order to encourage and let them know that their efforts have been recognized and appreciated. We look forward to welcoming you again on your next visit. Warmest regards,Pham The Nhan (Mr.) Director of Operations

Dear Tina,Thank you so much for taking the time to share your experience with us. We are thrilled to hear that you found our hotel clean and our staff friendly during your stay. Providing a comfortable and welcoming environment for our guests is always our top priority, and we're glad we could exceed your expectations.We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Warm regards,Pham The Nhan (Mr.)Director of Operations

Dear Kiet,Your 5-star review fills our hearts with gratitude and joy! It means the world to us that you had such a wonderful experience during your stay. Your kind words are like a warm embrace, motivating us to continue striving for excellence in everything we do.We cannot wait to welcome you back and create more unforgettable memories together.Warm regards,Pham The Nhan (Mr.)Director of Operations

Dear Catherine,We are delighted to hear that you had a pleasant experience during your stay with us! It is wonderful to know that you found our staff to be friendly and helpful, and that you enjoyed the cleanliness of our hotel as well as the excellent view it offered. Your kind words are greatly appreciated, and we look forward to welcoming you back again in the future!Warmest regards,Pham The Nhan (Mr.)Director of Operations

Dear Joshua,Thank you for taking the time to share your thoughts following your recent stay with us.We appreciate your feedback regarding the pool area, and we will certainly look into ways to improve sun exposure for our guests' enjoyment. Your suggestion for a sauna or steam room is also noted, and we'll explore options to enhance our wellness facilities.We apologize for any inconvenience regarding the availability of beach chairs. Rest assured, we will review our inventory and ensure there are enough beach chairs for our guests to enjoy during their stay.Your feedback is invaluable to us as we strive to continually improve our facilities and services. We look forward to the opportunity to welcome you back and provide you with an even better experience in the future.Warmest regards,Pham The Nhan (Mr.)Director of Operations

Dear Valued Guest,Thank you immensely for taking the time to provide us with your valuable feedback. We are overjoyed to learn that your stay at our hotel left a positive impression on you and your daughter.It brings us great joy to hear that our staff's prompt attention to your daughter's injury and their dedicated care brought comfort during a challenging time. Ensuring the well-being of our guests is our top priority, and your kind acknowledgment of our efforts means the world to us.We are equally delighted that we could add a touch of joy to your birthday celebrations with our small gesture of a birthday cake. It is moments like these that truly make our job rewarding.Your insights regarding the breakfast crowd during Tet and the conditions of our beach and pool areas are greatly appreciated. Your feedback allows us to continuously evaluate and enhance our services to better meet the needs of our guests.Thank you once again for choosing to stay with us and for sharing your experience. We eagerly anticipate the opportunity to welcome you back for another memorable stay in the future.Warmest regards,Pham The Nhan (Mr.)Director of Operations

Dear Mr. /Mrs. Joohyun, Thank you for choosing to stay at Vinpearl Beachfront Nha Trang. We are delighted to hear that your overall stay met your expectations and we hope that we exceeded them. Once again, we thank you for your comments. We look forward to the opportunity of seeing you and your beloved ones in the near future. Sincerely, Pham The Nhan (Mr.) Director of Operations

Dear Valued Guest,We are sincerely thankful for your glowing review! Your kind praise of our hotel, culinary offerings, and service fills us with gratitude. Knowing that you had a delightful experience during your stay brings us great joy. Your thoughtful recommendation is truly valued, and we eagerly await the chance to welcome you back for another memorable visit!Warmest regards,Pham The Nhan (Mr.)Director of OperationdsVinpearl Beach Front Nha Trang

Dear Valued Guest,Thank you so much for the amazing 10/10 review! We are absolutely thrilled to hear that you had such a fantastic experience during your recent stay with us.It is our top priority to ensure that every guest feels welcome, comfortable, and well taken care of, so knowing that we hit the mark with you fills us with joy.Your kind words mean the world to us and serve as a wonderful reminder of why we love what we do. We are incredibly grateful for your support and cannot wait to welcome you back for another exceptional stay!Warmest regards,Pham The Nhan (Mr.)Director of OperationsVinpearl Beach Front Nha Trang

Dear Valued Guest,Thank you wholeheartedly for sharing your experience with us! Your feedback means the world to us and inspires us to keep pushing the boundaries of hospitality.We are elated to hear that your stay exceeded expectations and left a lasting impression. Your comfort and satisfaction are at the core of everything we do, and knowing that we succeeded in providing a truly exceptional experience fills us with joy.Your kind words fuel our passion for delivering innovative and memorable stays. Should your travels lead you back our way, we will be here, ready to welcome you with open arms for another remarkable journey.Warmest regards,Pham The Nhan (Mr.)Director of OperationsVinpearl Beach Front Nha Trang

Dear Mr. /Mrs. Juha, Thank you for choosing to stay at Vinpearl Beachfront Nha Trang. We are delighted to hear that your overall stay met your expectations and we hope that we exceeded them. Once again, we thank you for your comments. We look forward to the opportunity of seeing you and your beloved ones in the near future. Sincerely, Pham The Nhan (Mr.) Director of Operations

Dear Valued Guest,We are genuinely grateful for your candid feedback regarding your recent stay with us. Please accept our sincerest apologies for falling short of your expectations, particularly with regards to the service at our reception and the quality of food in our cafe. Your feedback is invaluable to us as it helps us identify areas where we can improve, and rest assured, we take your comments seriously.While we are pleased to hear that you found our breakfast buffet to be perfect, it deeply concerns us to learn about the dreadful wait you experienced for coffee. Please know that we are taking immediate steps to address this issue to ensure that such delays are avoided in the future.Your satisfaction is of utmost importance to us, and we are committed to delivering exceptional service to each of our guests. We truly hope that you will give us another opportunity to better serve you and regain your trust during your future visits.Thank you once again for sharing your thoughts with us, and we look forward to welcoming you back for a much-improved experience.Warmest regards,Pham The Nhan (Mr.)Director of OperationsVinpearl Beach Front Nha Trang

Dear Valued Guest,We are genuinely grateful for your candid feedback regarding your recent stay with us. Please accept our sincerest apologies for falling short of your expectations, particularly with regards to the service at our reception and the quality of food in our cafe. Your feedback is invaluable to us as it helps us identify areas where we can improve, and rest assured, we take your comments seriously.While we are pleased to hear that you found our breakfast buffet to be perfect, it deeply concerns us to learn about the dreadful wait you experienced for coffee. Please know that we are taking immediate steps to address this issue to ensure that such delays are avoided in the future.Your satisfaction is of utmost importance to us, and we are committed to delivering exceptional service to each of our guests. We truly hope that you will give us another opportunity to better serve you and regain your trust during your future visits.Thank you once again for sharing your thoughts with us, and we look forward to welcoming you back for a much-improved experience.Warmest regards,Pham The Nhan (Mr.)Director of OperationsVinpearl Beach Front Nha Trang

Dear Valued Guest,Thank you sincerely for awarding us a perfect 10/10 rating! Your feedback is incredibly valuable to us, and we are overjoyed to hear that your experience with us was exceptional.It is our utmost priority to ensure that each guest feels welcomed and leaves with unforgettable memories. Knowing that we achieved this goal with you brings us immense joy and pride.Your positive words serve as a great motivation for our team to maintain the highest standards of service and hospitality. We are deeply grateful for your support and trust in us.Should you choose to visit us again, we eagerly anticipate the opportunity to exceed your expectations once more and create another memorable experience for you.Warmest regards,Pham The Nhan (Mr.)Director of OperationsVinpearl Beach Front Nha Trang

Dear Valued Guest, Thank you for choosing to stay at Vinpearl Beachfront Nha Trang. We are delighted to hear that your overall stay met your expectations and we hope that we exceeded them. Once again, we thank you for your comments. We look forward to the opportunity of seeing you and your beloved ones in the near future. Sincerely, Pham The Nhan (Mr.) Director of Operations

Dear Valued Guest,Thank you for sharing your experience with us. We sincerely apologize for any inconvenience you faced regarding your VIP/GOLD membership benefits. It is important to us that all our guests feel valued and taken care of, and we regret that we fell short of meeting your expectations.We are glad to hear that you found our hotel's location convenient and enjoyed its proximity to the beach and restaurants. Our team takes pride in providing courteous and helpful service to our guests, and we are delighted that you had a positive interaction with them.We understand that the noise from surrounding construction sites and the view from your room may have detracted from your experience. Please know that your feedback is incredibly valuable to us, and we will use it to make improvements wherever possible.We genuinely appreciate your honest feedback and hope to have the opportunity to welcome you back for a more enjoyable stay in the future. If there is anything we can do to make your next visit even better, please do not hesitate to reach out. Thank you for choosing to stay with us.Warmest regards, Pham The Nhan (Mr.) Director of Operations

Dear Valued Guest,We appreciate your positive feedback! It's wonderful to hear that you found our hotel and staff to your liking. If there are specific aspects that stood out or any suggestions you'd like to share, we are all ears. Your feedback is valuable, and we look forward to the pleasure of hosting you again in the future.Warm regards,Pham The Nhan (Mr.) Director of Operations

Dear Value guest,On behalf of Vinpearl’s Beachfront team, I would like to thank you for your great comments regarding our hotel. We are pleased to hear that the accommodation, service and interior design met your expectations. I will share your compliments with the rest of the team, who I am sure will be happy to hear your kind remarks. We look forward to welcoming you again on your next visit. Warmest regards, Pham The Nhan (Mr.) Director of Operations

Dear Valued Guest, Greetings from Vinpearl Beachfront Nha Trang!We would like to thank you for taking your time to complete the review of your stay at Vinpearl.We would like to apologize for your unfortunate experience with your stay. Our goal at Vinpearl Beachfront Nha Trang is to provide a cheerful and relaxing atmosphere while our guests are away from home, unfortunately we were not able to provide this to you during your stay.We hope to have another chance to welcome you back at Vinpearl Beachfront Nha Trang.Thank you & best regards,Hotel ManagementPham The Nhan (Mr.) Director of Operations

Dear Valued Guest,Thank you for choosing to stay at Vinpearl Beachfront Nha Trang. We sincerely apologize for the inconvenience during your stay. Based on your valuable suggestions, we will make more efforts to improve not only our service but also facilities’s quality of the hotel. We hope to have a chance to welcome you back to recover from of all the shortcomings of this stay. Best Regards, Pham The Nhan (Mr.) Director of Operations

Dear Valued Guest, Thank you for choosing to stay at Vinpearl Beachfront Nha Trang. We are really sorry for the inconvenience that occurred during your stay. Our hotel always tries its best to make sure all guests have a great experience. Furthermore, our hotel appreciates your review as it highlights opportunities where we can improve our services and facilities. We look forward to welcoming you again on your next visit. Best Regards,Pham The Nhan (Mr.) Director of Operations

Dear Valued Guest,Thank you for choosing Vinpearl Beachfront Nha Trang as your destination for your vacation. We sincerely apologize for the inconvenience during your stay. We hope this issue does not affect your entire vacation experience. At Vinpearl, our experience is the concern of all staffs to bring the best experience and we always try to improve service quality every day for that.Once again, we sincerely thank you and look forward to welcoming and serving you back to Vinpearl in the near future.Thank you & best regards,Pham The Nhan (Mr.) Director of Operations

Dear Valued Guest,Thank you for your recent feedback regarding your stay with us. We are thrilled to hear that you had an enjoyable experience overall.However, we regret that we did not quite meet your expectations to earn a perfect 5 out of 5 rating. Your satisfaction is our top priority, and we are always looking for ways to improve. If there is anything specific you feel we could have done better, please do not hesitate to share your thoughts with us.We hope to have the opportunity to welcome you back in the future and provide you with a flawless 5-star experience.Sincerely, Pham The Nhan (Mr.) Director of Operations

Dear Mr./Mrs.SOO JA , Thank you for choosing to stay at Vinpearl Beachfront Nha Trang. We are delighted to hear that your overall stay met your expectations and we hope that we exceeded them. Once again, we thank you for your comments. We look forward to the opportunity of seeing you and your beloved ones in the near future. Sincerely, Pham The Nhan (Mr.) Director of Operations

Dear Valued Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve our services and facilities. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. We look forward to welcoming you again on your next visit. Sincerely, Pham The Nhan (Mr.) Director of Operations

Dear Mr./Mrs. Brent, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve our services and facilities. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. We look forward to welcoming you again on your next visit. Sincerely, Pham The Nhan (Mr.) Director of Operations

Dear Mr./Mrs. Rick, Thank you for choosing to stay at Vinpearl Beachfront Nha Trang. We are delighted to hear that your overall stay met your expectations and we hope that we exceeded them. Once again, we thank you for your comments. We look forward to the opportunity of seeing you and your beloved ones in the near future. Sincerely, Pham The Nhan (Mr.) Director of Operations

Dear Valued Guest, Thank you for choosing to stay at Vinpearl Beachfront Nha Trang. We are delighted to hear that your overall stay met your expectations and we hope that we exceeded them. Once again, we thank you for your review We look forward to the opportunity of seeing you and your beloved ones in the near future. Sincerely, Pham The Nhan (Mr.) Director of Operations

Dear Mr./Mrs. Dennis, Thank you for choosing to stay at Vinpearl Beachfront Nha Trang. We are delighted to hear that your overall stay met your expectations and we hope that we exceeded them. Once again, we thank you for your comments. We look forward to the opportunity of seeing you and your beloved ones in the near future. Sincerely, Pham The Nhan (Mr.) Director of Operations

Dear Valued Guest, On behalf of Vinpearl’s Beachfront team, I would like to thank you for your great comments regarding our hotel. We are pleased to hear that the accommodation, service and interior design met your expectations. I will share your compliments with the rest of the team, who I am sure will be happy to hear your kind remarks. We look forward to welcoming you again on your next visit. Warmest regards, Pham The Nhan (Mr.) Director of Operations