2/10 - Tồi
Kathy
11/12/2025
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The hotel was filthy throughout. Empty beer case in the entry of the hotel. I had to ask for a room change 3 times due to various dysfunctions in each room. I was laying in bed a man hotel staff used his pass key and walked in without knocking on the door or identifying himself. Couldn't stay the last 2 days because they were epoxying the pool without proper ventilation the smell made it hard to breathe. The hotel staff was made aware of each complaint their responce was "I'll tell the Mansger" i took pictures of the beer case at the entry way and , the cabinet door in room 414 that housed the refrigerator it wouldn't stay closed causing me to run into this door in the middle of the night causing bruising to my leg. I had to break a coffee stir stick into 3 and, shoving it into the crack to keep the door closed. I also have the pic of the stir sticks holding the door shut and, a video of the foor opening without the sticks were removed. The staff was made aware that l was going to dispute the money l paid for the stay. HORRIBLE HORRIBLE EXPERIENCE !
Kathy
Lưu trú 1 đêm vào Tháng 12, 2025
