🌴 Extremely disappointing stay at Riu Antilles Aruba 🌴
I stayed at Riu Antilles and it was honestly one of the worst hotel experiences I’ve ever had.
From early mornings, hotel staff start mowing grass and using leaf blowers at 7am till 10 am . Add to that incredibly loud music from pool parties + aerobics overlapping from 2 to 5:30 PM, making it impossible to relax.
But the WORST part — nonstop construction noise (drilling, hammering) from the neighboring RIU hotel for days.they start at 8 am !!! Finish at 6-30 pm!! Nobody warned us. I even left early and moved to another hotel, but RIU refused any refund. I have everything on video and papers about my check out and complain!
The “adults-only” claim is misleading — kids from the public beach are constantly around. Inside the hotel, staff talk loudly in the hallways at 7–8 AM, walls are paper thin, and every step from the room above can be heard.
My room had a rock-hard mattress, sewage smell from the shower drain, and freezing cold AC in the hallway like a meat locker.
Reception staff was nice and food was good — that’s literally the only positive.
RIU clearly doesn’t care about guest comfort. No apology, no solution, no respect. I wrote complaints, I asked for help — no one gives a damn.
Never again. I’d rather sleep in a tent than spend one more dollar on this company.
