Khách sạn gần Nhà hát Norma Terris tại Chester

"I stayed here, but there was no lantern or scissors provided, and the lantern in my friend’s unit was broken too. So I asked for a replacement, but I was told there wasn’t one available and to just deal with it. I asked them to help resolve the issue, but all they said was to talk to the manager in the morning. I think that is very poor customer service."

"The building and grounds need maintenance. There's rotting window sills and rain damage on the ceiling, spots of bleach on the carpets and the doorknob of a closet came off in my hand. The TV in the room is incredibly small, the size of a computer screen. You don't come to a hotel to watch TV but like showers, you expect a nice experience. The breakfasts were ok, but not great."

"staff and parking"

"The place is in dire need of a makeover. In the bathroom... No exhaust fan... Hinges and towel racks are rusted... Wall paper is peeling off the walls... Tub/shower faucet is connected wrong. Hot is cold and Cold is hot... Door has noticeable cracks. The front half of the room had no lights. Until this place get renovated, I will not stay there again."

"Horrible room, foul odor in the bathroom, and the door didn’t close, no soap, no tissues, no coffee maker. Run, don’t walk, away from this place."

"We really enjoyed 2 nights at Westbrook Inn. The bed is comfortable, breakfast is delicious, house is beautiful, staff is supper kinda and helpful. Overall Westbrook is a cute town and we certainly feel rejuvenated and happy in this anniversary trip."

"The room was very clean and the beds were extremely comfortable. The pool is around back and you have to walk all the way around the building to get to it but that said though not convenient, it was private back there. Shower was adequate but not great. All and all good experience and very reasonably priced."

"The whole experience was wonderful"

"we stayed for weekend had a great time beautiful room comfortable bed amazing spa tub restraunt food and bar convenient & delicious staff very nice"

"Nice place , served it's purpose. Bed was very comfortable."

"I loved the charm and staff would have liked a hot breakfast but their continental offering is fresh and dellicious. I would definitely stay there again."

"The woman at the front desk was very polite and helpful. The room wasn't the cleanest, there was either dust and/or mold on the valance and curtains. The floor was dirty, had to walk around with shoes or flip flops on because my feet were filthy from walking for 5 minutes. Looked like smeared blood on the wall and saw possibly a roach in the room."

"So charming! The Inn itself is nicely furnished in a cozy manner, curated with interesting collections of things and vintage or antique objects throughout. Many charming touches, like the popcorn station with flavored oils and Parmesan cheese, were a delightful surprise. The towel warmer in the bathroom was unexpected and wonderful! We had to rush out In the morning, but not before we grabbed, homemade zucchini bread, coffee, and sausage& egg bites for the road. Overall, a warm, friendly, and...

"Amanda was lovely: very helpful and she made such delicious breakfasts every morning fresh. The house is charming. It feels like it’s in the middle of the quaintest tiny villages but Hartford is under 30 minutes away and New Haven was an easy 45 minutes. The bed was comfortable and the room was huge. We thoroughly enjoyed our stay."