"The hotel was clean overall, and the staff was very friendly. The bed was comfortable and I slept well. I also appreciated that when I lost my only ChapStick, the staff kindly gave me one from their shop at no charge, which was a nice gesture.
That said, there were several disappointments. The pool area did not match the photos online. The chairs were much more basic than pictured, the surrounding area was concrete instead of brick, and the overall atmosphere felt less luxurious than expected.
The shower water pressure was very weak. The room door was difficult to open and had to be pulled firmly to fully latch when closing. While walking through the halls, I noticed several room doors that appeared closed but could have easily been pushed open because they had not latched properly.
There were also a few smaller issues. The coffee cup lids did not fit properly, and the breakfast buffet was mediocre, especially for the $18 price. I even noticed a dirty plate mixed in with the stack of clean plates. On the positive side, a regular cup of coffee from the café was reasonably priced at $3.22.
While the room was generally clean, I did find a hair and a makeup stain on one of the pillows.
Overall, the stay was decent thanks to the friendly staff and comfortable bed, but the property did not quite live up to the expectations set by the photos and amenities."
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