Khách sạn Bắc Billerica

"The lady at the counter wasn't friendly AT ALL. I almost wanted to check out. She needs better people skills. The rooms were ok, nothing special, but the lady at the counter made the whole experience not good."

"It's an easy shuttle and parking for late flights"

"Shower has low pressure and phone was not working in the room. Prime location and facilities to fail at these basic amenities."

"I always stay here after a long trip. Shuttle service is excellent as is everything about the property. Breakfast service is excellent, too. Great coffee!"

"The room was spacious. The pool and hot tub were wonderful for the kids. Breakfast was fantastic. The staff were top notch. Definitely will be staying here again."

"The staff was very helpful and accomadating"

"I never saw where breakfast was supposed to be served, the coffee in the room was terrible. I use Green Mountain at home but it tasted totally different, not sure why. Maid left an envelope for a tip but my room was never cleaned. Wastebaskets were emptied, but bed wasn't made, towels were not picked up or changed. I asked for ice at the front desk so I could ice a bad foot. It never came in the 2 hours I waited. Asked again when I got back after a cocktail party, finally arrived a 1/2 hour...

"Clean room staff was great "

"Convenient"

"Wonderful staff, good food options, and great location for the marathon. "

"No tub option, I guess that’s common at hotels but without a pool/spa this seems like an easy “perk” No bathroom hooks for towels, super annoying. Water is a precious resource, dont use a new towel after every shower - you come out clean!? Not clear it’s an outdoor pool only, how can you even cost out an outdoor pool in a cold climate? Noisy HVAC Weird access to a really pretty basic 99 restaurant No 24 hr drinking water access, but 24 hr coffee?"

"Amazing suit , with a gorgeous view , easy walk to little Italy and Quincy Market , pleasant walk with a view , we are definitely staying here again "

"N/ A"

"Excellent staff. Very accommodating. Clean. Helpful."

"Ambiance good, professional staff, good breakfast with varie"

"Staff was great! Got the deluxe room and it was huge with a sofa and a queen bed. That was perfect for us. Got a great deal on Expedia too!"

"Excellent hotel even if the location is not the best. "

"We stayed there one night for an early morning graduation event across the street. Clean, comfortable and staff is friendly. Perfect!"

"Friendly staff Phenomnal property "

"Amazing Hotel! I’ll be back"