Khách sạn North Side , Mount Vernon

"Rooms clean and common areas. Free coffee should run longer in morning. Not a huge fan of the self check in. Seemed impersonal, do want to feel like someone was there and attentive."

"great frontdesk staff"

"We were welcomed and well cared for during our entire stay by Janell and Olenka at the front desk. Both concierges were friendly, attentive and knowledgeable about the hotel’s services and surrounding area; honestly, they made our stay at this delightful hotel just wonderful!"

"The room was TINY but I guess that's to be expected in NYC. The shower water could never regulate and was usually scalding. It was very close to Times Square which was convenient and the staff was very nice. Overall, considering we only slept in the room, it was fine."

"Good service and great access"

"Excellent staff"

"The room was really clean and comfy - I slept really well and the room was a good size for three of us, with two double beds and three big suitcases. The location was convenient and I liked that it was close to stores for drinks and snacks, as well as a cute little coffee shop. The front desk and security folks were great."

"Clean room, staff is really friendly, small kitchen space serves the purpose. But Location is the key. We loved our weekend stay here. Will do again. "

"Es gibt nur ein Wort, dass das Artezen Hotel beschreibt: Wow! Wir waren schon in mehrere Hotels in NYC, aber keins war so wie das Artezen. Große Zimmer mit begehbaren Kleiderschrank, ein schönes und großes Badezimmer, unzähliger Stauraum, ein bequemes Bett und jeden Tag frisches Wasser und Kaffee auf dem Zimmer (zwar gegen Bezahlung, aber trotzdem super). Es ist sauber und das Personal ist zuvorkommend und soooooo freundlich. Ich bin ein pingeliger Gast, aber hier gab es nichts zu...

"Easy checkin. Got the room we requested, high floor with a view and away from the elevator."

"Windows wasn’t soundproof and it was verybut from the team was very helpful. hard to sleep through night also AC was so loud wasn’t very helpful. but from desk team was very helpful."

"The room they gave us was not very clean or painted. the bathroom fan didn't work and the bathroom window didn't open. It was not a comfortable bed either. One side had a metal bar down the side of the mattress."

"The room was quite dirty - there was pee all over the seat when I arrived, the walls are all heavily scratched and generally it just feels like an old kind of gross feeling room. The bed and pillows were clean and comfortable but the rest felt just old and run down overall. Most of the elevators were not working so you also have to wait a long time for the elevators."

"The a/c was too noisy, which made it difficult to sleep"

"Excellent service from staff. Centrally located within walking distance from points of interest."

"Staff are the best."

"Very good location & view."

"Very Clean well maintained hotel with excellent staff"

"Female/ travelling solo/ stayed here for 6 nights. Highly recommend. Location is fantastic with major subway lines a stone's throw from the hotel. Right off Herald Sq so there's plenty of people and foot traffic (but not crazy like Times Sq area). Numerous places to eat close by. Easy to get to many NYC attractions by foot or subway. Hotel was very clean, staff is professional and knowledgeable. Asked for a quiet room and Hilton delivered. Room was spotless. Would stay here again without...