Khách sạn Norton

"We had an amazing stay here. The location was beautiful and easy to find. The views were great-- the river in the back and the old train tracks in front (which would have been great for an industrial photo shoot of we had time). It was also central to everywhere we wanted to go near Cherokee and Bryson City. The staff was incredibly friendly and helpful-- I accidentally left my portable charger while checking in and didn't realize until the end of my trip. Believe it or not, they still had it!!...

"Breakfast food did not appear freshly cooked, minimal selections, mostly carbs and minimal protein. Problem with the tub draining while showering with water as high as ankle deep during the showers. Notified staff who stated we need to go through Expedia to get any compensation. "

"The lighting in the room was kinda dim. I guess using brighter light bulbs"

"Nice and clean. Convenient, friendly and helpful staff."

"Yes"

"Great location - although lots of stairs if that's an issue. The property is beautiful and within easy walking distance to downtown Highlands. The lobby and bar looked really nice, and we were looking forward to coming back from dinner and grabbing a cocktail, and just hanging out, but were told at 730pm that there was a private party and that those areas were closed off to guests. I don't think I have ever heard of closing the lobby to guests - pretty disappointing."

"This is a lovely, small motel that is cute and very well maintained. The owners are nice and extra helpful. We love staying here!"

"Property and rooms are clean. Staff were friendly and helpful. Good breakfast."

"The Franklin Terrace was a great option for our stay in Franklin. The location to downtown is perfect and the owner/staff were incredibly helpful and welcoming. Would definitely come back and stay there again next time we are in town."

"It was satisfactory."

"The Brook Trout Inn is a real gem. It has been locally owned for the last ten years. The owner and staff are wonderful people. The rooms are clean and comfortable. The location makes local towns like Highlands, Cashiers, and Brevard accessible with relatively short drives. There is lots of hiking and waterfalls in the local area. A great place to stay."

"Very pleasant stay quiet and clean"

"The pillows smelled of body odor. Very old and not cleaned. Spidars webs everywhere. Hair in the sink and they lost water upgraded to a cottage that was old not updated but very disappointing. "

"Great breakfast. Amazing staff"

"Very poorly maintained"

"The hotel was 5 star all the way. The staff were all extremely pleasant and helpful. The manager was visible and offered dining, excursion and shopping suggestions. All excellent recommendations. Our suite was large yet had a cozy feel. Everything was immaculate. The breakfast was excellent from fresh berry compote to specialty pastries to imported coffee. A beverage bar was available 24/7. Breakfast out in the courtyard was quiet and lovely. The location was perfect for walking around town....

"Beautiful place to stay! Very affordable clean comfortable safe easy access. Nice fire pit outside with plenty of chairs very quiet will definitely stay again."

"Quaint old motel with a very nice owner"

"I never made it to breakfast until the last day & there were only remnants. I saw chocolate hostess cakes & some of what was left of cereal in the containers. Beds were comfortable, staff was nice but our bathroom light over mirror flickered or never worked & the test/reset buttons never kicked in for the hairdryer to work. This was much more affordable than staying up the mountain in Franklin or Highlands, but the light/hairdryer made it hard to get ready. No towel replacement on our 2nd night....