Khách sạn Quần đảo Norwalk

"Very very clean room, lovely staff. Not too keen on the breakfast. Would prefer Goid American Coffee. Would definitely recommend this place."

"Arrival to the facility with my husband and children only to find out the pool was closed for maintenance while waiting for the front desk person to come back after approximately 15 minutes. We were quite disappointed since the pool was one of the reasons we choose this facility and were not giving the opportunity to change our reservation ahead of time. Then waiting for the front desk person to come back was difficult because it was late and three young children that were exhausted from the...

"I arrived very late and was happy the staff was friendly and efficient and the room was very clean. I didn’t experience any additional amenities."

"Amy & Kayla front staff are amazing they took great care of us & very accommodating also Ms Jackie housekeeper is phenomenal... I noticed some mishap in the room & brought it to their attention & it was promptly taken care of. The place is real nice everything ypu need is atound you."

"Highly recommend."

"We had a pleasant one night stay at this clean, spacious and conveniently located property. It was refreshing dipping into the pool and the kitchenet was helpful."

"When our initial room didn't have much of a window, the staff was very helpful and quickly switched us to an available room with a balcony for a nominal fee. The place has a cool retro beach-motel vibe, which some may enjoy more than others but we liked. Despite the meh weather, the attached pub was pretty lively for dinner with a nice outside seating area and I'm sure that during the summer the whole place and attached small beach are very lively. We enjoyed our one-night stay and may return...

"Housekeeping staff could not come back at a later time that day to clean the room, that was disappointing. The internet was soooo sllloooowww. The lady with the colorful eyeglasses helping out with the breakfast food was very nice and pleasant (sorry I didn’t get her name). The front desk personnel were also friendly."

"all ok"

"Great place, staff, clean environment full breakfast. Light sleepers will have issues if they happen to wake up at night due to noises from the highway behind the hotel. I will recommend thins place for travelers."

"Excellent service"

"Terrible."

"The hotel is in a great location. There is a diner and a Starbucks you can walk to easily. The hotel was clean, room was clean and the property was well maintained. If youve stayed at Hampton Inn before you know what kind of breakfast they have. Its decent, filling and free. My only issue was the bed was way too soft. If needed though I would stay here again because of its location."

"The room refrigerator froze everything. And I didn't get my receipt via email as promised. It's the little things that we expect in terms of quality & service."

"What was unique about this hotel was the total disregard the Owners have for its upkeep, staff, amenities and shabby condition it is and has been for years. They should be ashamed that they own it. Two staff members told me that “they were embarrassed to work there.” Everything from the rooms being dirty, bathrooms disgusting, no hot water, breakfast food was totally inedible, the pool was locked up, the staff would yell across the lobby to each other and were dressed like homeless people. ...

"Greeted by reception they recognize us from all our stays. Room very clean and bed was very comfortable. The breakfast was delicious as always. There are plenty of options. Our favourite place to stay in Whiteplains."

"I checked in which took half an hour due to their system. When I arrived to the room, the maid was eating her lunch at my table and the room hadn't been cleaned yet, SMDH"

"Good hotel staff friendly Breakfast ok but good"

"Comfortable stay. Staff night staff at check in was rode and not approachable. He was having a bad day. Morning staff was alot better. Hotel did not have any complimentary water or drinks@ front desk."