Tìm Nhà trên cây tại Norwich

"Great city centre location, excellent staff, very comfortable room."

"Friendly and helpful staff throughout the stay, from reception to brasserie to bar staff. The food prepared for the wake was delicious, and very welcome after the service at the nearby crematorium. Didn't try the breakfast as had to rush off for another appointment, but if it is anything like lunch the previous day, it would have been lovely"

"Top hotel we have been to 5 start service on a daily basis. The spa was great and all the staff were helpful for all our needs. Would highly recommend and will be returning very soon"

"Staff was very helpful, clean room, and great location"

"Walls in the room was dusty but overall rooms were clean. No issues with parking but disabled bay could have been little bigger. Staff were very friendly and welcoming. No hot beverage served in the evening."

"Excellent breakfast and great view from the restaurant. Reception staff"

"Generally clean and presentable good location and warm, bed comfy just noisy - needs a bit of tlc and could be really very good!"

"Room was shabby, furniture scratched and well-worn. Bathroom icy cold. However, on bringing these points to the attention of the staff, a heater was delivered - thank you. Obviously there was no quick solution to the shabbiness of the room (suite 2 Manor House). Some of the food was poor, but again on raising this, staff dealt with it. On balance, we feel the staff did what they could to manage our concerns."

"Accessible room. We love the spacious room with a fridge (so useful for some medication). The room was clean and stocked with basic tea, coffee and milk. The bed is a double. We would prefer a king-size but there would be less space around the bed. The mattress was very soft and not supportive. It was awkward, as people with reduced mobility, to sit on the side of the bed...my partner slid off. Also the bedside tables are tiny. More space is needed for medical equipment used at night plus a...

"Great parking. Near to the city. Easy check in and very welcoming but our room was tired and the bathroom was not very clean. The bedding and towels were clean but I thought that one pillow per person wasn’t sufficient. Biscuits in the room was a nice touch."

"Loved everything about the hotel, outside cabin and spa. Lovely relaxing time with a friend for the weekend. Very clean. Lovely staff and amazing sunday dinner. My only annoyance was my friend forgot her toothbrush and they charged us £2 for one. I feel a complimentary toothbrush would not have affected their bottom line considering how much we spent at the property. But otherwise a beautiful venue with great staff and a beautiful luxurious spa."

"There was more parking spaces when we got there late, the receptionist was very helpful she explained where the restaurant was and the bar where we can now order food if we are hungry which we were, because the restaurant was closing. The rooms were very clean, breakfast was nice dinner was excellent depending on your choice. Overall friendly staff and my stay was enjoyable. Plenty of leaflets on were you want to go and see."