Khách sạn gần Trung tâm Thương mại Norwichtown Mall tại Norwich

"Room very clean, staff very nice. Could hear everything though"

"There was an overwhelming scent on arrival— like a combination of bad cologne and cleaning product. Our room was the same and windows could not be opened. The place is worn out and though generally clean, things like cracks in sink, sloppy caulking, and stained toilet made it feel dirty."

"This was one of the worst hotel experiences I’ve ever had. The room was filthy. The sheets looked like they hadn’t been washed at all—like the bed had just been made without actually changing them. There was hair and visible stains on the bed, which is completely unacceptable. The entire room smelled strongly of cigarettes, even though it was supposed to be non-smoking. The bathroom door was broken, and overall cleanliness was just terrible. It got to the point where we didn’t feel comfortable...

"By far best Spa/hotel I've ever stayed. We go every year for our "girls" weekend and have tried others just to change it up but, no other spa has come close to this one. Highly recommend !!"

"Don’t waste your money in this hotel. I spend one night here and did not get a minute of sleep. The hotel is not soundproof. You hear everything and anything. The housekeeping staff was screaming, banging and laughing throughout the hallways. If you’re on on the 4th floor you will hear the guests walking around their rooms. The hotel room ceiling felt like it was going to erupt. The phone in the room is just for display because it didn’t work/ my child hurt her toe in the broken tiles in the...

"There was a shuttle to and from Mohegan which was awesome. The breakfast was a nice touch. The staff were….interesting. Pleasant enough but belching and other unpleasant behaviors."

"Just ok. Outdated. Uncomfortable beds. Tiny tv. Kinda dingy. Served a purpose for a couple of nights. "

"When we were there, our floor, including our room smelled of feces. We checked other floors and they didn’t smell like that. We asked the front desk for assistance and they told us to just run the water. It did not help. We asked for other rooms, they said they were fully booked and couldn’t accommodate that. They did not do anything to assist, nor did they provide anything to comp us for the terrible smell on our floor and in our rooms, except give us an air freshener spray, but only when we...

"Front desk staff were excellent - probably the most attentive and accommodating I’ve ever experienced in all my years of travel. I believe the gentleman’s name was Jeramie."

"Many stains in the room and the sink was unable to drain. Did not use shower due to how gross the tub and curtain were. "

"Wouldn’t stay again. Hotel grounds were dirty. Pool "

"Not as advertised,place smells bad,sheets had stains,coahc had stains, deff not worth it…presented online as a hotel but in person had motel vibes "

"Smoking "

"We registered a room for 4 people. When we walked in. There was 2 towels and one roll of toilet paper. As for staff, the only staff we saw was when we checked in and checked out. There was stuff under the bed from the previous people and on the top shelf in the closet, we actually arrived a couple hours after check in time and the previous person was just getting the rest of their stuff out of our room. I have traveled for competitive cheer for 3 years. And this is one of the worst rooms if not...

"First time going and it was a good experience "

"The place is old and the room smelled. The carpet is very old and smells. The breakfast was basic bottom of the items. Walls are paper thin. Not going back."

"Room were clean and comfortable. Close to the casino."

"Checking in was a breeze. Luisa was very helpful and so friendly. My room was amazing and the bed was so comfy. I think what ultimately made my night was the text from Luisa, checking in to make sure I was ok and if I needed anything. That definitely made the experience and the decision to stay the night, the perfect choice. I will be booking a room here in the future."