B&B in Nottinghamshire

"Our company has used this hotel at least 15 times over the past 18 months and have never had cause to complain, however, during the latest stay, it sounded as though an all night party was going on upstairs with smoke alarms constantly ringing and noise so loud it sounded like a raid! Our team members are located here ready for training courses in the morning so they are bright and fresh. This latest stay did not offer this at all. He didn't get to sleep until 04.30am. When my colleague brought this to the attention of the manager, they were not very helpful, understanding or apologetic. Sadly this will now make us think twice about using this provider in the future. "

"It's a budget hotel. It was clean and comfortable and the staff were friendly. The breakfast was OK and the bar was fine. I'd certainly stay again. It's a handy location with parking. "

"Hotel staff were friendly and their customer service was great."

"Clean room "

"The room was great as always, other than the window being unsealed so we could hear outside very clearly. The ugly: The first night was great, but unfortunately the rooms around us were so loud and drunk on the 2nd night that, after hours of complaining to front desk (and them coming up to ask them to quiet down, repeatedly) we had to move room at nearly 1 in the morning. Staff were apologetic, but it would've been nice if we'd had our room changed earlier so we could get a nights rest, and the staff wouldn't have had to run up and down stairs for hours. Everything else: Other than the loud neighbours, we can't fault the place. Amazing food, lovely staff and clean facilities. Super comfy beds and all round our favourite place to stay."

"Great as always "

"Worst bed I have ever slept in."

"Dated room, looking very tired and dirty. Only decent rooms are the ones newly refurbished (and even those are partly refurbished, the shower head, doors etc are old). Rooms are only superficially cleaned, if you open curtains or look at the tv cable or boardings they are covered in filth. Food at breakfast was burnt and the restaurant food was well below and decent pub average. Sauna did not work, only steam room did. Only decent thing is the pleasantly warm swimming pool but even this did need better cleaning, there were hair all the floor. Lastly, except one gentleman at the reception the other team members were not pleasant or polite. "

"Have stayed here a few times for business. Friendly welcome from staff, room is clean and comfortable. Excellent value for money and will definitely stay again "