Khách sạn Nuevo

"It seemed nice online but it needs some work. The guest parking lot is in disrepair and the walk to the lobby was dotted with large piles of horse poop. My room had dirty footprints on the tile and the rug needed to be vacuumed. I told them at the front desk in the morning but no one came so I cleaned it myself with a washcloth that was hanging on the shower curtain rod. The pool is nice. Lots of chairs!"

"Excellent hotel and service."

"Excelente"

"Breakfast was greate. Room are small and old."

"No vallan lejos el servicio pésimo y la administración es una mal influencia para el turismo en puesto rico"

"This place was amazing. Everything about the hospitality to the view of the place was beautiful. It was so private and quiet. I will definitely recommend to anyone who’s coming to San Juan for the first time."

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"No water for over 12 hours and the beach is located across the highway you will have to go up stairs and cross the bridge not how it was showed on the website:"

"Everything great"

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"I would rate this hotel 3.5 out of 5 stars. The biggest challenge was finding it at first, as it’s located on the 4th floor of a hospital, which was a bit confusing. The property also feels somewhat outdated. That said, I only stayed for one night, and my experience was generally positive. The staff at check-in were extremely friendly and welcoming, which made the arrival process pleasant. The hotel was clean, smelled nice, and provided a comfortable stay for the night. Overall, while the...

"J’ai séjourné 4 nuits La 2 e journée la chambre n’avait pas été faite J’ai texté l’employé car il n’y a jamais personne à la réception. J’ai demandé de faire la chambre.Le lendemain la 3 e journée la chambre n’a pas été faite Je suis allé a la reception me plaindre car enfin un être humain. La préposée a écris une note dans son ordi.La 4 e journée même situation et je me suis encore plaint.Dans tout mon séjour ils n’ont jamais nettoyé ma chambre , pas de serviette propre. En plus pas d’eau...

"This Hotel was very dishonest. Staying here caused my daughter anxiety and I had a panic attack. The situation was so horrible that we only stayed one night but they charged me for 4 nights. They basically robbed us. There was no water and the hotel did not let me know this at check in. I noticed that they were not letting any new guests know. By the end of the day we were helping the 2 staff members carry buckets of water from the jacuzzi to our rooms to use to flush the toilet. The hotel staff...

"It wasn't easy getting to the hotel the detection should be more especially"

"Beach was amazing and also the view yo the beach all around."

"I loved everything. The staff was very helpful. Everything was nice and clean. Convenient area. Will def stay again 1000% recommend."

"Located in a safe and quiet area, lots of places at walking distance for food and fun, also the staff was super nice and helpful. I will definitely be coming back here!"

"This hotel is a little gem in Isla Verde. Its location is excellent—just a short walk from the beautiful and popular Isla Verde Beach, as well as many restaurants, convenience stores, and gas stations. 8 minutes to the airport. The free parking was a big plus, and the air conditioning worked great, which made our stay very comfortable. I truly loved the conffy pillows and bed. (I slept good) The customer service was friendly, welcoming, and helpful throughout our visit. While the property...

"This hotel is very very affordable in an excellent location! The staff was very nice and accommodating. Even with the water issues on the island I was able to have a good shower. I parked out front which didn’t seem to be an issue and the room came equipped with A/C and a TV."

"The room felt modern, and the neighborhood was safe and close to lots of restaurants and stores. Some dust and hair in the corners of room or on seldom used furniture (for example the fold out suitcase holder was really dusty and there were hairs on the floor of the bathroom when I arrived). I also noticed halfway through my stay that the smoke detector had been taken down and was not working. Someone came and “fixed” it the next day, but it was then beeping constantly and still not working...