Dear Suzanne, Warmest greetings from Melia Bali!Thank you for taking the time to share your feedback. We are pleased to hear that you found your room excellent, but we sincerely apologize for the inconveniences you experienced with housekeeping and the air conditioning.It is disappointing to learn that our housekeeping service was inconsistent and that the issue with your AC was not resolved promptly. This is certainly not the standard we strive for, especially in a 5-star hotel.We appreciate your understanding and are glad that our team attempted to make amends with a complimentary massage. However, we agree that these issues should not have occurred in the first place, and we are taking your feedback seriously to ensure improvements are made.Thank you for bringing this to our attention. We hope to have the opportunity to welcome you back and provide you with a flawless experience in the future.Warm regards,Kurnia DarmayantiGuest Experience

Dear Jennifer Ann, Warmest greetings from Melia Bali! Thank you for your wonderful review! We are thrilled to hear that you enjoyed your stay at Meliá Bali.It’s fantastic to know that you found our resort family-friendly and appreciated our great service. We’re delighted that you loved the amazing breakfast and enjoyed the convenience of being within walking distance to Bali Collection’s lovely shops and dining options.We look forward to welcoming you and your family back to Meliá Bali for another memorable stay.Warm regards,Kurnia DarmayantiGuest Experience

Dear Veerle, Warmest greetings from Melia Bali! Thank you for your positive review of Meliá Bali! We're thrilled to hear that you enjoyed your stay with us and found everything to be in tip-top condition. Your satisfaction is our top priority, and we're delighted that we were able to meet your expectations. We hope to welcome you back for another enjoyable stay in the future!Best regards,Kurnia DarmayantiGuest Experience

Dear Neal, Warmest greetings from Melia Bali! Thank you for your kind words! We're thrilled to hear that you found our property beautiful. Creating a serene and inviting atmosphere for our guests is our top priority, and we're delighted that you appreciated the beauty of our property.We hope to have the pleasure of welcoming you back for another memorable stay in the future.Warm regards,Kurnia DarmayantiGuest Experience

Dear Lisa, Warmest greetings from Melia Bali! Thank you for sharing your feedback with us.We appreciate your honesty regarding the size and design of our hotel. We understand that the expansive layout may not be to everyone's preference. Your feedback regarding the outdated feel has been noted, and we are continuously working on updates and improvements to enhance our guests' experience.We hope that despite these concerns, you were still able to enjoy some aspects of your stay with us. Should you choose to visit again in the future, we'd be more than happy to assist in selecting a room or area that better suits your preferences.Warm regards,Kurnia DarmayantiGuest Experience

Dear Marci, Warmest greetings from Melia Bali! Thank you for your fantastic review!We're delighted to hear that you found our staff amazing, our property beautiful, and our rooms very nice. It's also great to know that you enjoyed our buffet offerings.We look forward to welcoming you back for another enjoyable stay at Melia Bali!Warm regards,Kurnia DarmayantiGuest Experience

Dear Nemandra, Warmest greetings from Melia Bali! We're thrilled to hear that you had a wonderful visit and holiday at Melia Bali. It's great to know that our staff left a positive impression on you.We look forward to welcoming you back for another excellent experience in the near future!Warm regards,Kurnia DarmayantiGuest Experience

Dear Allan, Warmest greetings from Melia Bali! Thank you for taking the time to share your feedback following your wonderful week-long stay at Melia Bali.We're thrilled to hear that you found our staff attentive and friendly, and that you enjoyed the beautifully kept grounds throughout the resort. It's also great to know that you appreciated the variety and quality of cuisine offered at our Sorrento, Sakura, Lotus, and Sateria restaurants. We're pleased that our All Inclusive option met your expectations in terms of value and clarity of operation.However, we sincerely apologize for the shortcomings you experienced at our El Patio Restaurant during breakfast. Your feedback regarding the limited options and slow replacement of items has been taken on board, and we will certainly address this with our Food & Beverage team to ensure improvements are made.We're glad that this was your only criticism and that it didn't overshadow what was otherwise a wonderful stay with us. Your comments are invaluable to us as they help us to continuously improve our services and offerings.We hope to have the opportunity to welcome you back for another enjoyable stay in the future, with an improved breakfast experience awaiting you.Warm regards,Kurnia DarmayantiGuest Experience

Dear Andrea, Warmest greetings from Melia Bali! Thank you for sharing your wonderful experience at our resort!We're delighted to hear that you found our place gorgeous and serene, and enjoyed the delicious breakfast prepared by Chef Mr. Bayu. It's great to know that our staff, especially Agus, made your stay even more enjoyable with their helpfulness. Your compliments will be shared with Chef Mr. Bayu, Agus, and our entire team.We're thrilled that you had a chance to try our spa and found it to be a must-try experience. We strive to provide all our guests with a great experience, and we're glad we could exceed your expectations.We look forward to welcoming you back to our resort for another serene and enjoyable stay in the future!Warm regards,Kurnia DarmayantiGuest Experience

Dear Andrea, Warmest greetings from Melia Bali! Thank you for sharing your wonderful experience at our resort!We're delighted to hear that you found our place gorgeous and serene, and enjoyed the delicious breakfast prepared by Chef Mr. Bayu. It's great to know that our staff, especially Agus, made your stay even more enjoyable with their helpfulness. Your compliments will be shared with Chef Mr. Bayu, Agus, and our entire team.We're thrilled that you had a chance to try our spa and found it to be a must-try experience. We strive to provide all our guests with a great experience, and we're glad we could exceed your expectations.We look forward to welcoming you back to our resort for another serene and enjoyable stay in the future!Warm regards,Kurnia DarmayantiGuest Experience

Dear Adam Jo, Warmest greetings from Melia Bali! Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you were satisfied with the service during your stay. Providing exceptional service is our top priority, and it's always rewarding to hear when we've succeeded in making our guests' stay enjoyable. We hope that we will have the opportunity to welcoming you back in the nearest future. Best regards, Kurnia DarmayantiGuest Experience

Dear Edin, Warmest greetings from Melia Bali! Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience and disappointment you experienced during your stay.We understand your concerns regarding the current state of the resort, and we want to assure you that we take your feedback seriously. We are actively working on refurbishing the resort to enhance the overall guest experience, and we appreciate your patience and understanding during this transition period.We apologize for the condition of the bathroom in your room and the issues you encountered with the shower. Your comments have been shared with our maintenance team to address these issues promptly.Regarding the limited gluten-free options, we apologize for any inconvenience this may have caused. We understand the importance of catering to dietary restrictions such as coeliac disease and will take your feedback into consideration as we review and improve our offerings to ensure a better experience for all guests.We're glad to hear that our staff were nice, friendly, and helpful throughout your stay. Providing excellent service is important to us, and we're pleased that they were able to assist you where possible.Once again, we apologize for the shortcomings you experienced during your stay. Your feedback is invaluable to us as we strive to improve and provide a better experience for our guests. If you choose to stay with us again in the future, we hope to exceed your expectations.Best regards, Kurnia DarmayantiGuest Experience

Dear Suzanne, Warmest greetings from The Tropical Paradise!Thank you for staying with us and for taking time out to leave us a feedback. We are absolutely delighted to hear that you had a fantastic trip and that your stay at Melia exceeded your expectations. It warms our hearts to know that you found our staff to be super friendly and helpful, and that you enjoyed the plentiful and good quality food selection each morning at breakfast. We take great pride in maintaining our beautiful gardens and are thrilled that you found them amazing.Your recommendation means the world to us, and we are truly grateful for your kind words. We look forward to welcoming you back to Melia Bali for another memorable experience in the near future!Best regards,Santhi SugiyanthiGuest Experience

Dear Joe, Warmest greetings from Melia Bali! Thank you for taking the time to share your experience with us. We're thrilled to hear that you had a great stay and that our staff, as well as our position, restaurants, and facilities, met your expectations and contributed to a memorable experience.Your kind words mean a lot to us, and we hope to have the pleasure of welcoming you back for another amazing stay in the future. If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know.Warm regards,Kurnia DarmayantiGuest Experience

Dear Graham, Warmest greetings from Melia Bali! Thank you for taking the time to share your feedback with us. We're delighted to hear that you were impressed by our splendid entrance and that our staff provided attentive and polite service throughout your stay.Ensuring a high level of service is something we take great pride in, so we're thrilled that you found our service to be very good. However, we appreciate your feedback regarding the condition of some areas of the property. Rest assured, we continuously strive to maintain and improve all aspects of our hotel, including the rooms and property areas.Your comments are invaluable to us as they help us identify areas for improvement. We're glad to hear that despite this, you still found your stay enjoyable overall.Thank you once again for choosing to stay with us. We hope to welcome you back in the future and provide you with an even more delightful experience.Warm regards,Kurnia DarmayantiGuest Experience

Dear Sasaki, Warmest greetings from Melia Bali! Thank you for choosing to stay with us and for taking the time to share your feedback. We're thrilled to hear that you were satisfied with the service provided during your recent stay at our hotel.At our establishment, we are committed to providing top-notch service to all of our guests, and it's always rewarding to hear when we've succeeded in meeting your expectations.We appreciate your rating and would love to know if there are any specific areas where we can improve further to ensure a perfect stay next time. Your feedback is invaluable to us as we continually strive to enhance our guests' experiences.Once again, thank you for your kind words and for choosing our hotel. We hope to have the opportunity to welcome you back in the near future.Best regards,Kurnia DarmayantiGuest Experience

Dear Yasuhiro, Warmest greetings from Melia Bali! Thank you very much for your preference in selecting Melia Bali as your staying destination and for taking the time to share your recent stay experience with us. We're delighted to hear that you had a wonderful stay at our 5-star hotel and that our friendly staff, beautiful architecture, and artwork contributed to your enjoyment and relaxation.Ensuring that our guests feel welcomed and comfortable is our top priority, and we're thrilled that you found our staff to be friendly and accommodating throughout your stay. We're also pleased to hear that you appreciated the beauty of our building and the artistry displayed throughout the property.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another fantastic experience in the future!Warm regards,Kurnia DarmayantiGuest Experience

Dear Kayo, Warmest greetings from Melia Bali! Thank you for taking the time to rate your recent stay at our hotel. We appreciate your feedback and are pleased to see that you had a positive experience overall.If there are any specific areas where you feel we could improve and enhance your experience for your next visit, please do not hesitate to let us know. Your satisfaction is our priority, and we are always striving to provide the best possible service to our guests.We hope to have the opportunity to welcome you back for another enjoyable stay in the future.Warm regards,Kurnia DarmayantiGuest Experience

Dear Kevin, Warmest greetings from Melia Bali! Thank you very much for your preference in selecting Melia Bali as your staying destination and for taking the time to share your recent stay experience with us. We're thrilled to hear that you enjoyed your stay at Meliá Bali and that you found our location and service to be exceptional.Providing outstanding service from arrival to departure is our top priority, and we're delighted that our team made your stay memorable and enjoyable. Your kind words serve as motivation for us to continue delivering exceptional experiences to all our guests.We look forward to welcoming you back again in the future for another fantastic stay at Meliá Bali!Warm regards,Kurnia DarmayantiGuest Experience

Dear Margaret, Warmest greetings from Melia Bali! Thank you very much for your preference in selecting Melia Bali as your staying destination and for taking the time to share your recent stay experience with us. We're delighted to hear that you found our resort beautiful, calm, and zen, and that our dedicated team, including the housekeeping staff and gardeners, contributed to making your stay enjoyable.It's wonderful to hear that you appreciated the efforts of our team members who work tirelessly to maintain the cleanliness and safety of our facilities, as well as those who provide the delightful entertainment throughout the resort.We appreciate your feedback regarding the breakfast menu. Please know that we take all guest feedback seriously, and we will certainly take your comments into consideration as we strive to improve and enhance our offerings.Thank you once again for choosing Meliá Bali for your stay, and we hope to have the pleasure of welcoming you back soon for another peaceful and enjoyable experience.Warm regards,Kurnia DarmayantiGuest Experience

Dear Elizabeth. Warmest greetings from Melia Bali! Thank you very much for your preference in selecting Melia Bali as your staying destination and for taking the time to share your recent stay experience with us. We are delighted to hear that you appreciate the traditional Bali style and charm of Meliá Bali, as well as our stunning entry lobby water features and well-kept grounds. We truly value your continued loyalty as a returning guest, and we're grateful for your feedback.We apologize for any disappointment regarding the condition of the rooms, particularly the bathrooms and showers. Your feedback is invaluable to us, and we take your comments seriously as we strive to continuously improve our facilities and guest experience.Please rest assured that we are committed to maintaining the traditional Bali style and charm that sets Meliá Bali apart. We understand the importance of updating our rooms while preserving the unique character that guests like you appreciate.We sincerely hope to have the opportunity to welcome you back in the future, once our rooms have been upgraded to meet the standards you expect and deserve. Your continued support and feedback are invaluable to us as we work to enhance the guest experience.If there is anything else we can do to make your future stays more enjoyable, please do not hesitate to reach out. We look forward to the possibility of hosting you again and creating more memorable experiences together.Warm regards,Kurnia DarmayantiGuest Experience

Dear Colin, Warmest greetings from Melia Bali! Thank you for choosing to stay with us at Melia Bali and for taking the time to share your experience with others. We are delighted to hear that you had a wonderful stay and that you rated us highly.At Melia Bali, we strive to provide our guests with exceptional service and a memorable experience, and we are thrilled that we succeeded in doing so for you. Your satisfaction is our top priority, and we are grateful for your kind words and high rating.We look forward to welcoming you back for another fantastic stay in the future. If there is anything we can do to make your next visit even more enjoyable, please do not hesitate to let us know.Warm regards,Kurnia DarmayantiGuest Experience

Dear Roberta, Warmest greetings from Melia Bali! Thank you very much for your preference in selecting Melia Bali as your staying destination and for taking the time to share your recent stay experience with us. We're thrilled to hear that you had a very good stay and that you found our service to be excellent.It's wonderful to know that everyone you encountered during your stay was super helpful, attentive, and polite. Providing outstanding service to our guests is a top priority, and we're delighted that our team members made your experience memorable.We're glad you enjoyed the great breakfast and found your room to be very comfortable. Additionally, we're pleased to hear that you discovered several nearby options in addition to the delicious beaches, enhancing your overall experience in the area.Thank you once again for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another excellent stay in the future. If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know.Warm regards,Kurnia DarmayantiGuest Experience

Dear Kyle, Warmest greetings from Melia Bali! Thank you very much for your preference in selecting Melia Bali as your staying destination and for taking the time to share your recent stay experience with us. Thank you immensely for your high star rating and for choosing to stay with us! We are truly honored and delighted that you had such a wonderful experience during your time at our hotel.Your satisfaction and comfort are our top priorities, and we're thrilled to hear that we met your expectations in every aspect of your stay. Your positive feedback regarding our facilities, service, and amenities is greatly appreciated and serves as encouragement for our team to continue delivering exceptional experiences to all our guests.We hope that your time with us was both enjoyable and memorable, and we look forward to the opportunity to welcome you back in the future. Should you have any special requests or preferences for your next visit, please do not hesitate to let us know.Once again, thank you for your kind words and for choosing to stay with us. We can't wait to host you again soon!Warm regards,Kurnia DarmayantiGuest Experience

Dear Jenny, Warmest greetings from Melia Bali! Thank you very much for your preference in selecting Melia Bali as your staying destination and for taking the time to review us. We sincerely apologize for falling short of your expectations regarding the customer service during your recent stay with us and for any inconvenience or confusion caused by the no-show fee applied to your reservation.We strive to provide exceptional service to all our guests, and it's disheartening to hear that we did not meet your expectations in this regard. Please know that our team is here to assist you with any further inquiries or concerns you may have regarding your reservation. We value your feedback and strive to continuously improve our services based on guest experiences like yours.If you would be willing to provide more specific details about your experience, we would greatly appreciate the opportunity to learn from your feedback and make the necessary improvements.Once again, we apologize for any inconvenience caused, and we hope to have the opportunity to regain your trust and welcome you back for a much-improved experience in the future.Warm regards,Kurnia DarmayantiGuest Experience

Dear Timothy, Warmest greetings from Melia Bali! Thank you for taking the time to rate your recent stay with us. We are thrilled to see that you had a positive experience during your time at our hotel, and we truly appreciate your high rating.Your satisfaction is our top priority, and we are delighted that we were able to meet your expectations. If you have any specific feedback or comments you would like to share with us to help improve our services further, please don't hesitate to reach out.We hope to have the pleasure of welcoming you back for another fantastic stay in the future.Warm regards,Kurnia DarmayantiGuest Experience

Dear Leroy, Warmest greetings from Melia Bali! Thank you very much for your preference in selecting Melia Bali as your staying destination and for taking the time to share your recent stay experience with us. We're absolutely thrilled to hear that you had one of your best vacation experiences with us.It brings us immense joy to know that our property and food met your expectations, but most importantly, we're overjoyed to hear that our staff made your stay truly magical. Providing exceptional service with genuine warmth and hospitality is what we strive for, and we're delighted that our team's efforts left a lasting impression on you.Thank you for your kind words, and we can't wait to welcome you back for another fantastic vacation experience in the future!Warm regards,Kurnia DarmayantiGuest Experience

Dear Benedicto, Warmest greetings from Melia Bali! Thank you very much for your preference in selecting Melia Bali as your staying destination and for taking the time to share your recent stay experience with us. We're thrilled to hear that you found our property meticulously maintained, our staff courteous, and our breakfast offerings satisfying. Providing a memorable experience for our guests is our utmost priority, and we're delighted that we met your expectations in many aspects.We appreciate your constructive comments regarding the elevators and the green rug in the lobby. Rest assured, your concerns have been duly noted, and we will address these issues promptly to ensure the safety and comfort of our guests.Thank you for your valuable feedback, and we look forward to welcoming you back for another enjoyable stay. Your endorsement to friends is truly appreciated!Warm regards,Kurnia DarmayantiGuest Experience

Dear Erik, Warmest greetings from Melia Bali! Thank you very much for your preference in selecting Melia Bali as your staying destination and for taking the time to rate your recent stay with us. Your feedback is invaluable to us as we continuously strive to improve our services and exceed our guests' expectations.We are delighted to see that you had a positive experience during your time at our hotel. Your high rating reinforces our commitment to providing excellent service and creating memorable experiences for our guests.Should you have any specific comments or suggestions on how we can further enhance your experience, please do not hesitate to share them with us. We value your input and look forward to welcoming you back for another exceptional stay in the future.Warm regards,Kurnia DarmayantiGuest Experience

Dear Valued Guest, Warmest greetings from Melia Bali! Thank you very much for your preference in selecting Melia Bali as your staying destination and for taking the time to share your recent stay experience with us. We're delighted to hear that you enjoyed the great view, good services, and our prime location.Ensuring our guests have a memorable stay is our top priority, and we're thrilled that our efforts resonated with you. We take pride in providing excellent service and creating an environment where our guests can relax and enjoy their surroundings.We hope to have the pleasure of welcoming you back for another wonderful experience in the future!Warm regards,Kurnia DarmayantiGuest Experience

Dear Andrew James, Warmest greetings from Melia Bali! Thank you very much for your preference in selecting Melia Bali as your staying destination and for taking the time to share your recent stay experience with us. We're thrilled to hear that you enjoyed the exclusive amenities and privileges reserved for our The Level guests.Providing exceptional experiences and personalized services to our The Level guests is a top priority for us, and we're delighted that you appreciated the extras designed to enhance your stay.We hope to have the pleasure of welcoming you back as a Level guest in the future, where we'll continue to strive to exceed your expectations.Warm regards,Kurnia DarmayantiGuest Experience

Dear Surandra, Warmest greetings from Melia Bali! Thank you very much for your preference in selecting Melia Bali as your staying destination and for taking the time to rate your recent stay with us. Your feedback is invaluable to us as we continuously strive to improve our services and exceed our guests' expectations.We are delighted to see that you had a positive experience during your time at our hotel. Your high rating reinforces our commitment to providing excellent service and creating memorable experiences for our guests.Should you have any specific comments or suggestions on how we can further enhance your experience, please do not hesitate to share them with us. We value your input and look forward to welcoming you back for another exceptional stay in the future.Warm regards,Kurnia DarmayantiGuest Experience

Dear Simone, Warmest greetings from Melia Bali! Thank you very much for your preference in selecting Melia Bali as your staying destination and for taking the time to share your recent stay experience with us. We genuinely appreciate your insights as they help us identify areas where we can improve our guest experience.We understand your concerns regarding the need for updates in various aspects of our property, including rooms, food quality, and overall facilities. Please rest assured that we take your comments seriously, and we continuously strive to enhance our offerings to meet and exceed our guests' expectations.Your feedback about the food quality, especially in relation to its price, is duly noted. We're committed to providing our guests with high-quality dining experiences, and we will review our offerings to ensure they meet the standards our guests expect.We're delighted to hear that you found our kids club to be great. Creating memorable experiences for families is important to us, and we're glad that our kids club added to your overall enjoyment.Thank you again for sharing your thoughts with us. We hope to have the opportunity to welcome you back in the future and demonstrate the improvements we've made based on your valuable feedback.Warm regards,Kurnia DarmayantiGuest Experience

Dear Alper, Warmest greetings from Melia Bali! Thank you very much for your preference in selecting Melia Bali as your staying destination and for taking the time to rate your recent stay with us. Your feedback is invaluable to us as we continuously strive to improve our services and exceed our guests' expectations.We are delighted to see that you had a positive experience during your time at our hotel. Your high rating reinforces our commitment to providing excellent service and creating memorable experiences for our guests.Should you have any specific comments or suggestions on how we can further enhance your experience, please do not hesitate to share them with us. We value your input and look forward to welcoming you back for another exceptional stay in the future.Warm regards,Kurnia DarmayantiGuest Experience

Dear Mark, Warmest greetings from Melia Bali! Thank you very much for your preference in selecting Melia Bali as your staying destination and for taking the time to share your recent stay experience with us. We're thrilled to hear that you enjoyed your experience at Melia and that our service, food choices, and accommodation exceeded your expectations.It's fantastic to know that you found our offerings to be of great value, especially considering our affordable prices. Providing excellent service and amenities at a reasonable cost is something we strive for, and we're delighted that it resonated with you.We're also thrilled that you appreciated our organized kids' activities and daycare services. Ensuring that families have a memorable and enjoyable stay with us is important, and we're glad that our offerings for young families contributed to your overall experience.Thank you for your kind words, and we look forward to welcoming you back to Melia for many more enjoyable stays in the future!Warm regards,Kurnia DarmayantiGuest Experience

Dear Alexey, Warmest greetings from Melia Bali! Thank you very much for your preference in selecting Melia Bali as your staying destination and for taking the time to share your recent stay experience with us. We're thrilled to hear that you enjoyed our excellent location and the beautiful landscaping and pools within our hotel area. Providing a serene and visually appealing environment for our guests to enjoy is a top priority for us, and we're delighted that you found it to your liking.We're fortunate to be situated in an area with many nice hotels, as well as a bustling shopping and restaurant scene within walking distance. We understand the importance of having convenient amenities and attractions nearby, and we're glad that you found our location to be conducive to exploring the area.Thank you once again for your kind words, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future!Warm regards,Kurnia DarmayantiGuest Experience

Dear Gleb, Warmest greetings from Melia Bali! Thank you very much for your preference in selecting Melia Bali as your staying destination and for taking the time to share your recent stay experience with us. We are thrilled to hear that you thoroughly enjoyed your stay at our hotel. Our team strives to provide exceptional service and create memorable experiences for all our guests, and we are delighted to know that we succeeded in making your stay a satisfying one.Your feedback serves as a great source of motivation for all of us here, and we are grateful for your kind words. It was truly a pleasure to host you, and we look forward to welcoming you back for another delightful stay in the future.Warm regards,Kurnia DarmayantiGuest Experience

Dear Carl Gerrard, Warmest greetings from Melia Bali! Thank you very much for your preference in selecting Melia Bali as your staying destination and for taking the time to share your recent stay experience with us. We are delighted to hear that you enjoyed our excellent gardens and property, as well as the fantastic service provided by our staff. Ensuring a friendly and welcoming atmosphere is a top priority for us, and we're thrilled that our team made your stay memorable.It's fantastic to hear that you enjoyed the excellent food options and found the beach bar area superb. Providing a delightful culinary experience and relaxing ambiance is what we strive for, and we're glad that we could exceed your expectations in these aspects.Thank you for choosing our hotel, and we hope to welcome you back for another superb experience in the future!Warm regards,Kurnia DarmayantiGuest Experience

Dear Learning, Warmest greetings from Melia Bali! Thank you ever so much for your wonderful review and for awarding us such a high score! It brings us immense joy to learn that your experience at our hotel exceeded your expectations.Your generous rating serves as a testament to the hard work and dedication of our entire team. We continuously strive to provide unparalleled service and create memorable experiences for all our guests, and your feedback reaffirms that we are on the right track.We are thrilled to know that you enjoyed your stay with us and that every aspect of your visit met or exceeded your expectations. Your satisfaction is our top priority, and we are delighted that we could contribute to making your time with us special.Thank you once again for choosing to stay with us and for taking the time to share your positive feedback. We look forward to the opportunity of welcoming you back for another exceptional stay in the near future.Warmest regards,Kurnia DarmayantiGuest Experience

Dear Gary, Warmest greetings from Melia Bali! Thank you very much for your preference in selecting Melia Bali as your staying destination and for taking the time to share your recent stay experience with us. We are delighted to hear that you enjoyed our beautiful and well-kept grounds, and that you found our staff to be very helpful. Providing a serene and pleasant environment for our guests is a top priority for us, and we're thrilled that you appreciated our efforts in maintaining our grounds.We apologize for any inconvenience you experienced during breakfast and appreciate your feedback. Rest assured, we will review our processes to ensure a smoother and more enjoyable dining experience for our guests.We are pleased to hear that any issues you encountered were resolved quickly by our management team. Guest satisfaction is paramount to us, and we are committed to addressing concerns promptly and effectively.Thank you for choosing our hotel, and we hope to welcome you back for another enjoyable stay in the future.Warm regards,Kurnia DarmayantiGuest Experience

Dear Jennifer, Warmest greetings from Melia Bali! Thank you very much for your preference in selecting Melia Bali as your staying destination and for taking the time to share your recent stay experience with us. We're delighted to hear that your stay with us embodied everything you would expect in a Bali resort, complete with amazing cultural pieces and phenomenal service.We're thrilled to know that you enjoyed our spa facilities and found them to be great. Your feedback regarding dinner reservations before the holidays is duly noted, and we apologize for any inconvenience caused. We'll work on providing better communication about reservation availability in the future.We're grateful for your kind words and are excited to welcome you back for another enjoyable stay at Melia Bali. Please do let us know if there's anything we can do to make your next visit even more memorable!Warm regards,Kurnia DarmayantiGuest Experience

Dear Anthoula, Warmest greetings from Melia Bali! Thank you very much for your preference in selecting Melia Bali as your staying destination and for taking the time to share your recent stay experience with us. We're thrilled to hear that you were very happy with the service and facilities during your stay.Ensuring our guests' satisfaction is our top priority, and we're delighted that our efforts resonated with you. Your kind words serve as a great motivation for our team to continue delivering exceptional service and maintaining our high standards.We're grateful for your patronage and look forward to welcoming you back for another wonderful stay at Melia Bali.Warm regards,Kurnia DarmayantiGuest Experience

Dear John, Warmest greetings from Melia Bali! Thank you very much for your preference in selecting Melia Bali as your staying destination and for taking the time to share your recent stay experience with us. We're thrilled to hear that you enjoyed our spectacular grounds and the serene ambiance, especially the morning serenade from the birds on your balcony.It's wonderful to know that our staff's helpful and cheerful demeanor added to the enjoyment of your stay. Your kind words are a testament to their dedication and commitment to providing exceptional service.We're delighted that you had a memorable experience with us and we look forward to welcoming you back for another enjoyable stay at Melia Bali.Warm regards,Kurnia DarmayantiGuest Experience

Dear Brent, Warmest greetings from The Tropical Paradise!Thank you for choosing Melia Bali to stay with us on and we would like to extend our appreciation for your valuable feedback.The entire Melia Bali family will be looking forward to welcome you back and it would be our pleasure to assist upon any of your needs.Best regards,Santhi SugiyanthiGuest Experience

Dear John, Warmest greeting from Melia Bali! Thank you very much for your preference in selecting Melia Bali as your staying destination and for taking the time to share your recent stay experience with us. We truly appreciate your honest review and are delighted to hear that you had an overall positive experience during your stay at our hotel.We value your input, as it helps us understand what we are doing well and where we have opportunities for improvement.We would love to know more about the specific aspects that stood out to you and any suggestions you might have for areas where we can enhance your experience further. Our goal is to consistently provide exceptional service, and your insights play a crucial role in achieving that.Thank you once again for choosing to stay with us. We hope to have the pleasure of welcoming you back in the future and earning that fifth star in your review.Warm regards,Kurnia DarmayantiGuest Experience

Dear Hironori, Warmest greetings from Melia Bali! Thank you very much for your preference in selecting Melia Bali as your staying destination and for taking the time to share your recent stay experience with us. We are thrilled to hear that you were very satisfied with your stay at our hotel. Providing a positive and memorable experience for our guests is our top priority, and we are delighted to know that we succeeded during your visit.If there are any specific aspects of your stay that you particularly enjoyed or if there's anything you think we could improve upon, please feel free to share your thoughts. Your feedback is invaluable to us as we strive to continuously enhance the quality of our services.We sincerely appreciate your choosing our hotel, and we hope to have the pleasure of welcoming you back in the future. If there's anything we can do to make your next stay even more enjoyable, please do not hesitate to let us know.Warm regards,Kurnia DarmayantiGuest Experience

Dear Timothy, Warmest greetings from Melia Bali! Thank you very much for your preference in selecting Melia Bali as your staying destination and for taking the time to share your recent stay experience with us. We're thrilled to hear that you enjoyed the cleanliness of our facilities and the friendliness of our staff. Creating a family-friendly environment is important to us, and we're delighted that you loved your time here.If there's anything specific that stood out to you or any suggestions you may have for us to make your experience even better in the future, please feel free to let us know. We appreciate your support and look forward to welcoming you and your family back for more memorable moments.Warm regards,Kurnia DarmayantiGuest Experience

Dear John, Warmest greetings from Melia Bali! Thank you very much for your preference in selecting Melia Bali as your staying destination and for taking the time to rate your recent stay with us. Your feedback is invaluable to us as we continuously strive to improve our services and exceed our guests' expectations.We are delighted to see that you had a positive experience during your time at our hotel. Your high rating reinforces our commitment to providing excellent service and creating memorable experiences for our guests.Should you have any specific comments or suggestions on how we can further enhance your experience, please do not hesitate to share them with us. We value your input and look forward to welcoming you back for another exceptional stay in the future.Warm regards,Kurnia DarmayantiGuest Experience

Dear Amber, Warmest greetings from Melia Bali! Thank you very much for your preference in selecting Melia Bali as your staying destination and for taking the time to share your recent stay experience with us. We're thrilled to hear that you appreciated the beautiful grounds and found our kids club to be the best you've ever seen. It's always heartening to know that families enjoy their time with us.We appreciate your comments about the family suite, and we take note of your observation regarding the rooms, especially the bathrooms. Your feedback is important to us, and we will consider this in our ongoing efforts to enhance our accommodations.We are genuinely sorry to hear about the issues with meals and that both you and your son fell ill. Your health and well-being are our top priorities, and we will investigate and address this matter promptly.It's great to know that despite some challenges, you found our staff lovely, and we appreciate your understanding regarding the service speed variation between restaurants and pool areas.Thank you for recommending us to families. We value your feedback, and we hope to have the opportunity to welcome you back, providing an even better experience in the future.Warm regards,Kurnia DarmayantiGuest Experience