Nhà và căn hộ du lịch tại Osaka

"The front desk personnel were always very friendly, polite, and especially helpful. My first encounter was over the phone when I called to confirm the correct address for shipping our luggage to your location. I was lucky enough to speak with a staff member who was fluent in English, and the entire process went seamlessly. I was also fortunate enough to have that same person check us in, which was a lovely opportunity to put a face to the voice. She was incredibly helpful and provided us with...

"The hotel was hard to find. We could not enter the building until another person staying there let us in. We could not find the passcode to unlock the key lock box. I contacted Expedia several times and they did their best to contact the hotel owner. Took about an hour and the hotel staff finally came out and showed me how to enter the code and unlock my keybox. I realise there is a language barrier, but it was very frustrating when we were waiting in the hot lobby trying to contact someone....

"Exceptional customer service from all staff! The suite was also larger than I expected!"

"Nice place in a good area. It had lots of space and good facilities."