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Fantastic hotel. The rooms were modern and clean and spacious. Breakfast was slightly limited but still really good.

Loved the location of being nearer the old side of Kyoto. Spacious lobby was lovely along with rooftop bar. Balance between sympathetic design and modern luxury. Breakfast was excellent and very varied to others we had in Japan. Room was good and a generous size. Ground floor didn’t have much light but that was okay as we were out all day. Only negatives, only one chair in room and not many places to be comfy and relax. No bath. Laundrette was not nearly big enough, turned out to be very...

Perfect location and great staff. Our room was on 38th floor so we had fantastic views and the noise below wasnt an issue. The one gripe we had was the lack of clothing storage. Just one small rail with 4 or 5 hangers and nowhere to put our suitcases. We would still definitely recommend Hotel Groove Shinjuku to anyone in spite of this.

A really lovely hotel with a calm atmosphere. Rooms were quiet, amenities were great and the staff were very helpful and kind.

Efficient and customer focused. They offer airport transfer all day log almost.How do they not have 5 stars... I would have stayed there during my holiday had it to been so far

Awesome hotel. Rooms quiet and staff incredible!

The customer service at this hotel was impeccable. It was in a great location in a quiet neighbourhood, which suited us. It was a two minute walk from Gaiemmae metro station which is on the very handy Ginza line. The staff went above and beyond to help us with our questions and phoned onward hotels for us when we had questions. The room was clean and had excellent amenities. Thoroughly recommend!

Check in & out was so quick & easy, especially checking out - you just put your key card into a machine & you’re done. The hotel is in a great area as indicated by the ‘What did you like?’ section above. The rooms were always cleaned & restocked with bottled water, towels, etc.

Very clean and convenient hotel. The room was spacious and the facilities excellent. Breakfast at the hotel was good and all the staff were friendly and helpful. There’s plenty of good restaurants and dining options nearby as well.

Would stay again. The staff were so helpful and nice. Great coffee from the machine and nice to have it on the terrace in the morning. Useful toiletries to pick up at the desk. Comfortable bed. Fridge kettle etc everything you need for a city break.

Great stay, no complaints. The balcony view was beautiful.

We were so pleased we booked this hotel for the night before our very early flight. Not only was the hotel incredibly convenient for the airport, it provided a bit of luxury before our flight home. We had a large and beautiful room and everything we could have needed, including complimentary toiletries and drinks and a wonderful view for plane nerds! The staff were polite and helpful. Highly recommended.

I couldn't recommend this hotel enough! It was absolutely wonderful and in the best location. I had the best time and the hotel really made the trip. Spacious rooms and a great bar and restaurant. Would definitely stay here again!

Great hotel in lovely neighbourhood

I stayed here for my first 3 nights in Tokyo. The hotel is modern, clean, and located about one minute's walk away from a subway station. The staff were friendly and helpful. The staff spoke limited English (just as I speak limited Japanese) but did their best to help; I used Google Translate a few times, which helped both I and the staff. I had breakfast one morning and opted for the Western style buffet; the food wasn't served particularly warm, however, in the dozen or so Japanese hotels that...

Breathtaking view of Tokyo station tracks and moving trains if choosing a railway viewing room. Reception staff are very professional and speak English well. Rooms are very clean with high standard amenities. JR bus service provides direct return transport at 1500 Yen/Adult single trip to the station which directly connects to the hotel. Minimum efforts for travellers. Abundant choice of restaurants and Daimaru department at the station are very handy.

Great location near Asakusa station. Perfect for travelling around Tokyo and going to Haneda airport. Shops, bars and restaurants are all within walking distance. Room was spacious for Tokyo standard and had large beds. Very modern and comfortable. Just wish theyd got a bar at the hotel for evening drinks after a day out.