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"Above and beyond service from start to finish. Will stay again. "

"The room and staff were excellent!"

"Will definitely stay here again, right in the central location of osaka station with malls, food, transportation but not Hilton prices."

"Staff members are really amazing. Breakfast is great!"

"Large room with two double beds. Spotlessly clean. Very helpful staff. Great value evening and breakfast buffets. Nice leisure centre, but have to pay 1600 yen. Super airport transfer bus services. They also run a free drop off and pick up to Narita station and shopping centre.and shopping centre"

"It was great. The hotel had all the amenities we needed, room was well equipped and clean and the bathroom and shower were awesome. Its at a really nice location and close to a lot of restaurants."

"Staff was very friendly and helpful. Room was clean and good location."

"Great spot to do a layover . Took the stress out of trying to fly in to Tokyo from SFO and connect domestic on JAL to Okinawa in the same day. Who wants an 18 hour travel day when you can relax in nice accommodations, have a great meal , a relaxing soak and then fly out early in the morning. Planning on doing this every time we go to Okinawa. Pro tip : go to the Onsen early. Not sure why but the Onsen got super busy in the evening. So many travelers crashed out asleep on the lounge chairs made it tough to find a spot to relax after the soak. "

"It was our 2nd time around and did not disappoint. Brought our family this time to visit. Will stay again when we go back to Tokyo. We love the area and the convenience it brings. "