2/10 - Tồi
Meeghan
19/10/2025
Thích: Sạch sẽ
Không thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I am an avid traveler, and this is easily one of the worst hotel experiences I’ve ever had. In sum, we were offered second rate service with a side of judgment and a hint of dismissiveness, not only by the employees but even by the arrogant guests that filled the halls. In a city as beautiful as Oslo, it was disappointing to say the least to find such ugliness sitting right at the center of it. First and foremost, my husband and I were given a room with construction happening literally right outside our hotel room door in the hallway on the very wall adjacent to our room. It was a unique but definitely unwanted wake up call every morning by banging and drilling on the wall. There was no warning, apology, or even acknowledgement of this occurrence.
Our final night, before we had to wake up at six in the morning for a flight, there was some sort of party happening inside the hotel with music loudly playing right outside our window until at least one in the morning. When we initially complained about the music, the receptionist lied and said the music was not coming from inside the hotel but from across the street, a palpable falsity given how loud and clear the music was and something the receptionist later contradicted when confronted once again a few hours later as the music had not stopped. In fact, we learned the music was coming from an event being hosted on the second floor of the hotel.
On top of this, the service in general during our three day stay was fil
Meeghan
Lưu trú 3 đêm vào Tháng 10, 2025
