Khách sạn Otemachi

"昔ながらのプラスチックの長い棒のついた鍵が懐かしかったですが、外出時にフロントに預ける方式も特に問題ありませんでした。 枕元にスマホ充電用の電源がないのが今時は少し不便。"

"今回禁煙でお願いしてましたが、喫煙の部屋に〜しかしこちらから伝言しましたらすぐの対応をして頂きスピーディな対応ありがたかったです。無事に禁煙部屋に変更して頂きありがとうございました。"

"房間整潔，職員有禮"

"シャワーの水や排水口から不快な臭いがした"

"Breakfast is good"

"The hotel is excellent. But there are a few things we really did not like. If you try to call the reception, they hardly can speak English, always sorry, only Japanese. Then we lost our bag in the bus and asked the hotel after checkout to help us claim the bag, they just send us a phone number for the bus station, I could look this up myself. And I even tried to call the bus station, but they only speak Japanese, that’s why I have ask the hotel to help us. Luckily our next hotel in Sapporo...

"This was an amazing stay. The room was immaculate and clean. All amenities were in perfect working order. The food was top tier. The bus stop was right next to the building. I highly recommend checking it out if you plan on visiting Hakone."

"The room was clean and spacious. Although the hotel is a bit older, everything is well maintained. The staff is very helpful and give support very quickly. The buffet restaurant is excellent with a very large selection of food and desserts. The staff also take care of used plates vert quickly. There also is a a very nice view of Mt Fuji from their garden."

"Get the room with a view of Fuji!! Hotel is super close to the hotel so don’t worry about luggage"

"The staff are able to speak good English. Slippers and socks are provided in room for guests to wear them to Onsen."

"The hotel was relaxing, onsen was amazing, dinner was a limited menu but good. The secenery was stunning. The staff were hard to find at times, overall I would definitely come back."

"バイキングは、美味しいくて、お酒の種類も多くて良かったですが、お部屋からのレストランやお風呂の移動がかなり距離があって（近いところの部屋もありますが）私たちは、それが面倒に感じました。 また、チェックアウトが10時というのも早い気がします"

"Wonderful property with great hot spring facilities"

"good"

"Free parking is free. Just 4 mins drive to “dream bridge”. Breakfast is awesome."

"Breakfast was simple but tasty. There is tea, juice coffee to drink and with a simple salad bar. Staff was very helpful. From check in to check out, it was a smooth transaction. Room was very clean, comfortable, modern style. High recommend for family or group of friends traveling. Bunk beds were very comfortable. The washer and dryer in room was easy to use and convenient."