Khách sạn Otemachi

"It was a great experience. We were treated like royalty."

"We wish we could have stayed longer. What a beautiful hotel. The food was great and the staff went above and beyond to accommodate our requests. The pyjamas and beds are also really comfy. We will be back. Arigato gozaimashita! "

"A very nice upscale hotel next to Lake Ashi. The hotel is new and conveniently located for public transportation. Easy to get to the cable car, bus stop, and the famous pirate ship ferry accross the lake. We stayed for two nights and it was enjoyable and enough. The staff are very friendly. The hotel is spread over two interconnected buildings and we stayed in the middle one. The first, small building is for the common areas and the next long building is the guest rooms. The onsen is very nice,...

"Concierge staff were amazing . Many thanks "

"Super location "

"Our staff person who helped with breakfast and dinner is amazing. She was so friendly and helpful. "

"I loved my stay at Hakone Yutowa and would like to visit again sometime. The library and the outdoor foot onsen were two of my favourite spots. Huge room which was a welcome change compared to other cities. Walkable to Gora station."

"We had such a wonderful time that we didn’t want to leave this place! Our room was lovely and the onsen were amazing. There were plenty of time slots available and the staff was so helpful and kind especially with my young children. They even brought my 3 year old some crackers to cheer her up when she was cranky at breakfast. There are toys available in the lobby. It really feels like they thought of everything! I’m so happy we were able to have this first experience at a ryokan as a family."

"There are several bating rooms which all are used as a private spa. Bleak fast wasn’t served unless pre booked."

"A clean room and friendly staff."

"Habitación de buen tamaño y buen onsen "

"Very impressed with this property. The spa services were phenomenal! "

"Very good accommodation experience, the staff's service attitude is very good. Highly recommended for accommodation in Izu East. Johnson. "

"部屋のバルコニーの眺めも良く、夕食、朝食ヴッフェ料理がとても美味しかったのが良かったです。スタッフの対応も親切で良かったです。"