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Biwako Hotel

4.0 star property
Lakefront hotel with 4 restaurants and rooftop terrace

Choose dates to view prices

Photo gallery for Biwako Hotel

In-room safe, desk, blackout curtains, iron/ironing board
4 restaurants, breakfast, lunch, dinner served; Japanese cuisine
Deluxe Twin Room [Non-Smoking] - Lake View (40sqm) | In-room safe, desk, blackout curtains, iron/ironing board
Exterior
Exterior
Biwako Hotel, with its serene garden and rooftop terrace, is an inviting retreat near Otsu Port. Unwind in the sauna or take a dip in the seasonal outdoor pool; enjoy Japanese cuisine at one of the 4 on-site restaurants and explore nearby Biwako Flower Fountain and Lake Biwa Canal.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Deluxe Twin Room [Non-Smoking] - Lake View (40sqm)

Deluxe Twin Room [Non-Smoking] - Lake View (40sqm) | In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Twin Room [Non-Smoking] - Lake View (40sqm)

8.8 out of 10
Excellent
(13 reviews)

Highlights

Air conditioning
TV
Blackout curtains
Hairdryer
Toilet with electronic bidet
Private bathroom
Shower/bath combination
Free bottled water
  • 40 sq m
  • Lake view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Double Room [Non-Smoking] - Lake View (30sqm)

Deluxe Double Room [Non-Smoking] - Lake View (30sqm) | In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Double Room [Non-Smoking] - Lake View (30sqm)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
TV
Blackout curtains
Hairdryer
Toilet with electronic bidet
Private bathroom
Shower/bath combination
Free bottled water
  • 30 sq m
  • Lake view
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Luxury Twin Room AQUA with Lounge Access [Adult-Only], Non-Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Premium Luxury Twin Room AQUA with Lounge Access [Adult-Only], Non-Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Club Lounge
TV
Blackout curtains
Hairdryer
Toilet with electronic bidet
Bathrobes
Shower/bath combination
  • Lake view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room [Non-Smoking] - Lake View (33sqm)

Deluxe Twin Room [Non-Smoking] - Lake View (33sqm) | In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Twin Room [Non-Smoking] - Lake View (33sqm)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
TV
Blackout curtains
Hairdryer
Toilet with electronic bidet
Private bathroom
Shower/bath combination
Free bottled water
  • 33 sq m
  • Lake view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room [Non-Smoking] - Lake View (40sqm)

In-room safe, desk, blackout curtains, iron/ironing board

Superior Twin Room [Non-Smoking] - Lake View (40sqm)

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
TV
Blackout curtains
Hairdryer
Toilet with electronic bidet
Private bathroom
Shower/bath combination
Free bottled water
  • 40 sq m
  • Lake view
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Twin Room [Non-Smoking] - Lake View (33sqm)

Superior Twin Room [Non-Smoking] - Lake View (33sqm) | In-room safe, desk, blackout curtains, iron/ironing board

Superior Twin Room [Non-Smoking] - Lake View (33sqm)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
TV
Blackout curtains
Hairdryer
Toilet with electronic bidet
Private bathroom
Shower/bath combination
Free bottled water
  • 33 sq m
  • Lake view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Floor Lumina Twin Room

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Floor Lumina Twin Room

  • Sleeps 3

View all photos for Premium Luxury Twin Room VISTA with Lounge Access [Adult-Only], Non-Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Premium Luxury Twin Room VISTA with Lounge Access [Adult-Only], Non-Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Club Lounge
TV
Blackout curtains
Bathrobes
Hairdryer
Toilet with electronic bidet
Shower/bath combination
  • 42 sq m
  • Lake view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Floor Lumina Twin Room(33㎡)

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Floor Lumina Twin Room(33㎡)

  • Sleeps 2

View all photos for Deluxe Floor Lumina Twin Room(40㎡)

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Floor Lumina Twin Room(40㎡)

  • Sleeps 3

Premium Luxury Twin Room Vista With Lounge Access [Adult-Only], Non-Smoking

  • Sleeps 2

Premium Luxury Twin Room Aqua With Lounge Access [Adult-Only], Non-Smoking

  • Sleeps 2

View all photos for Superior Floor Natura Twin Room

In-room safe, desk, blackout curtains, iron/ironing board

Superior Floor Natura Twin Room

  • Sleeps 4

View all photos for Deluxe Floor Lumina Double Room

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Floor Lumina Double Room

  • Sleeps 2

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About the area

Map
2-40 Hama-Machi, Otsu, Shiga-ken, 520-0041

What's nearby

  • Otsu Port - 5 min walk - 0.4 km
  • Lake Biwa Canal - 10 min walk - 0.9 km
  • Mii-dera - 18 min walk - 1.6 km
  • Kiyomizu Temple - 14 min drive - 10.4 km
  • Mount Hiei - 22 min drive - 11.7 km

Getting around

  • Biwako-Hamaotsu Station - 7 min walk
  • Keihan Yamashina - 7 min drive
  • Osaka (ITM-Itami) - 52 min drive

Restaurants

  • ‪天下ご麺 大津店 - ‬5 min walk
  • ‪レストラン ザ・ガーデン - ‬5 min walk
  • ‪寿司おうみ - ‬3 min walk
  • ‪日本料理おおみ - ‬4 min walk
  • ‪Gururi - ‬3 min walk

About this property

Biwako Hotel

Upscale hotel near Lake Biwa Canal
Located close to Otsu Port and Biwako Flower Fountain, Biwako Hotel provides an indoor mineral hot spring (onsen), a rooftop terrace and a coffee shop/cafe. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner and Japanese cuisine. Free in-room WiFi is available to all guests, along with a garden and a hair salon.
You'll also find perks such as:
  • A seasonal outdoor pool and a children's pool
  • Free self-parking
  • Buffet breakfast (surcharge), free train station pick-up and bike hire
  • Hot springs on-site, an electric car charging station and a gift shop
Room features
All 175 rooms boast comforts such as air conditioning, in addition to perks such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Toilets with electronic bidets, shower/bath combinations and hairdryers
  • Heating, daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free train station pick-up shuttle from 8:00 AM to 10:00 PM
  • Train station shuttle at scheduled times
  • Free train station drop-off
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: JPY 3,500 to 5,500 for adults and JPY 1,750 to 2,750 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • HOSHI
  • OHMI
  • The Garden

Things to do

  • Bicycle rentals
  • Children's pool
  • Hot springs
  • Seasonal outdoor pool

Family friendly

  • Children's pool
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space

Outdoors

  • Barbecue grill
  • Garden
  • On a lake
  • Rooftop terrace

Spa

  • Hot springs
  • Public bath open from 2:00 PM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 12 floors
  • Banquet hall
  • Built in 1998
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • TV

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Meals are not included in the room rate for children ages 3 years and younger whose stay is included
Disposable personal items (toothbrush, razor, hair brush) are available on request in the lobby.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3500 to 5500 for adults and JPY 1750 to 2750 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from July to August
Pool access available from 9:00 AM to 5:00 PM
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transport to and from this property
Parking height restrictions apply
Guests with tattoos will be required to follow specific instructions when using the on-site public bathing facilities; more details are available at check-in

Property is also known as

Biwako Hotel
Biwako Hotel Otsu
Biwako Otsu
Biwako
Biwako Hotel Otsu
Biwako Hotel Hotel
Biwako Hotel Hotel Otsu

Frequently asked questions

Does Biwako Hotel have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool. Pool access is from 9:00 AM to 5:00 PM.

Is Biwako Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Biwako Hotel?

Self-parking is free at this property.

What time is check-in at Biwako Hotel?

Check-in start time: 3 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Biwako Hotel?

Checkout is at 11:00 AM.

Where is Biwako Hotel located?

Located in the heart of Otsu, this hotel is within a 10-minute walk of Otsu Port, Biwako Flower Fountain and Lake Biwa Canal. Mii-dera and Omi Shrine are also within 3 mi (5 km). Biwako-Hamaotsu Station is 7 minutes by foot and Kamisakaemachi Station is 15 minutes.

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Reviews

Biwako Hotel Reviews

9.0

Wonderful

9.2

Cleanliness

8.2

Location

9.0

Staff & service

9.0

Eco-friendliness

9.0

Property conditions & facilities
Rating 10 - Excellent. 383 out of 618 reviews
Rating 8 - Good. 184 out of 618 reviews
Rating 6 - Okay. 27 out of 618 reviews
Rating 4 - Poor. 12 out of 618 reviews
Rating 2 - Terrible. 12 out of 618 reviews

Reviews

10/10 Excellent

?

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, good location with great view at reasonable price. Nice lake view public bath.
Stayed 2 nights in Sep 2025

10/10 Excellent

Mari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay Breakfast was amazing
Stayed 1 night in Mar 2025

10/10 Excellent

Misty

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel and staff with great food options
Stayed 2 nights in Jun 2025

10/10 Excellent

Jackson

Liked: Amenities
Absolutely delightful experience!
Stayed 3 nights in Aug 2025

10/10 Excellent

Vince

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a cruise ship experience. 10/10 Staff & Service. The view from their balcony was breathtaking. Definitely worth it
Stayed 3 nights in Sep 2025

10/10 Excellent

David N

Liked: Amenities
A wonderful break from sightseeing and a good home base to venture in Kyoto and Osaka
Stayed 4 nights in Apr 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this hotel on Lake Biwa - lovely rooms with beautiful lake view. Nice onsen and good breakfast 😀
Stayed 2 nights in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, easy-to-get to hotel with wonderful lake view; very good place to stay and access Kyoto/Uji etc. The only slight criticism would be the swimming pool - access earlier in the day (from 7:00 am ? and maybe keeping it open later than 17:00) would be highly desirable !!
Stayed 4 nights in Jul 2025

10/10 Excellent

Honcy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful English speaking staffs! Well maintained facilities and building!
Stayed 1 night in Apr 2025

8/10 Good

Lyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay

Excellent shuttle bus transportation to and from the train station.
Stayed 2 nights in Dec 2023

10/10 Excellent

Yan Por

Liked: Cleanliness, staff & service, property conditions & facilities
Good environment. See view is beautiful.
Stayed 2 nights in Feb 2025

10/10 Excellent

Yurie

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel upgraded our room so the view was great! Only thing I was disappointed was Onsen. I was expecting a bigger hot tub and better Biwako view from Onsen.
Stayed 1 night in May 2025

10/10 Excellent

Gafyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, very clean and safe, beautiful views. Excellent food. Would have stayed longer if our schedule allowed 5⭐️
Stayed 3 nights in Mar 2024

4/10 Poor

Yuki

Liked: Staff & service
Disliked: Property conditions & facilities
Normal hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Etsuko

Liked: Cleanliness, staff & service, property conditions & facilities
We had a room with a view of Lake Biwa. It was a beautiful. And the breakfast was delicious.
Stayed 1 night in May 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lake view unobstructed

Lake view room worth it huge room . And the hotel onsen has a great view of the lake
Stayed 1 night in Mar 2024

8/10 Good

Yet man

Liked: Cleanliness, property conditions & facilities, room comfort

A relaxing trip

Nice view Comfortable room Service at lounge ok Food at dinner buffet not ok A walk near the lake a nice experience
Stayed 3 nights in Sep 2023

8/10 Good

Josephine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shuttle service available to and from Otsu station. Spacious room and great public bath.
Stayed 1 night in Mar 2023

10/10 Excellent

Wenchi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel and great view

It’s really happy to stay here. I believe all rooms are facing Biwako. Very good view, it’s our first priority option here.
Stayed 1 night in Apr 2023

8/10 Good

Patrick

Liked: Staff & service, property conditions & facilities, room comfort
The carpet is dusty. Toilet has smell. The air ventilation is ni good. The room view is good. Breakfast is average. The eggs are watery. It should be cooked more.
Stayed 2 nights in Jan 2025

8/10 Good

Yoko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The renovation was good enough, the staffs were very nice, the room had a nice view, and the Onsen was super clean and efficient. But I wonder what happened to the porter service. When we checked out, I could not find anyone helped our luggages.
Stayed 2 nights in May 2024

10/10 Excellent

Yoko

Liked: Cleanliness, amenities, property conditions & facilities
琵琶湖がとても綺麗です。
Stayed 1 night in Sep 2025

2/10 Terrible

yuka

Stayed 1 night in Sep 2025

10/10 Excellent

Yamazaki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
クラブラウンジでチェックインし、朝食は釜炊き、アフタヌーンティーも5種類くらいのケーキが箱に入っていて綺麗でした。おつまみ、お酒もラウンジで楽しめるし、素晴らしい時間でした。スタッフもみなさん素晴らしい対応で、部屋もカビひとつなく綺麗でした。
Stayed 1 night in Sep 2025

8/10 Good

寿人

Liked: Cleanliness, staff & service
夜は花火、部屋の広さ、清潔さ、そして大浴場、ドライサウナや水風呂の温度、どれをとっても申し分なし。 しかし、部屋風呂の排水溝の流れが良くなく、排水した時、逆流しフロアが水浸しになり不快を感じた。
Stayed 1 night in Sep 2025