Ngoại thất

Nhận xét về Lord Elgin Hotel

4 out of 5
Lord Elgin Hotel
100 Elgin St, Ottawa, ON

Nhận xét

8,8

Xuất sắc

Đánh giá 10 - Xuất sắc. 1005/1690 nhận xét" "
Đánh giá 8 - Tốt. 449/1690 nhận xét" "
Đánh giá 6 - Được. 164/1690 nhận xét" "
Đánh giá 4 - Kém. 41/1690 nhận xét" "
Đánh giá 2 - Tồi. 31/1690 nhận xét" "

9,2/10

Sạch sẽ

9,2/10

Nhân viên & dịch vụ

8,6/10

Tiện nghi, dịch vụ

8,8/10

Điều kiện & cơ sở vật chất nơi lưu trú

8,6/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

Colleen

Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Enjoyed our stay
Lưu trú 3 đêm vào Tháng 5, 2024
Aleksa trả lời vào 28/05/2024
It was a pleasure having you stay with us. Thank you for choosing the historic Lord Elgin Hotel as your accommodation in Downtown Ottawa. We are very happy to see you've had a great stay and thank you for your feedback. We hope to have the pleasure of welcoming you back soon!

10/10 - Xuất sắc

Roy

Đi cùng gia đình
Thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Tout est parfait Dommage qu’il n’y ait pas de stationnement.
Lưu trú 2 đêm vào Tháng 5, 2024
Aleksa trả lời vào 28/05/2024
It was a pleasure having you stay with us. Thank you for choosing the historic Lord Elgin Hotel as your accommodation in Downtown Ottawa. We are very happy to see you've had a great stay and thank you for your feedback. We hope to have the pleasure of welcoming you back soon!

10/10 - Xuất sắc

Geoff

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The concierge was very helpful.
Lưu trú 1 đêm vào Tháng 5, 2024
Aleksa trả lời vào 28/05/2024
It was a pleasure having you stay with us. Thank you for choosing the historic Lord Elgin Hotel as your accommodation in Downtown Ottawa. We are very happy to see you've had a great stay and thank you for your feedback. We hope to have the pleasure of welcoming you back soon!

10/10 - Xuất sắc

Suzanne Elizabeth Blanche

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Location-friendly staff-excellent restaurant
Lưu trú 2 đêm vào Tháng 5, 2024
Aleksa trả lời vào 28/05/2024
It was a pleasure having you stay with us. Thank you for choosing the historic Lord Elgin Hotel as your accommodation in Downtown Ottawa. We are very happy to see you've had a great stay and thank you for your feedback. We hope to have the pleasure of welcoming you back soon!

10/10 - Xuất sắc

Nicole

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Hôtel bien situé
Lưu trú 2 đêm vào Tháng 5, 2024
Aleksa trả lời vào 28/05/2024
It was a pleasure having you stay with us. Thank you for choosing the historic Lord Elgin Hotel as your accommodation in Downtown Ottawa. We are very happy to see you've had a great stay and thank you for your feedback. We hope to have the pleasure of welcoming you back soon!

8/10 - Tốt

TANMAYEE

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The location was amazing and the proximity to sites and dining areas was appreciated.
Lưu trú 2 đêm vào Tháng 5, 2024
Olga - Guest Services Supervisor trả lời vào 23/05/2024
Dear Tanmayee,Thank you for sharing your feedback from your stay at the historic Lord Elgin Hotel. We are happy to hear that our team provided you with an enjoyable stay. I hope to have the pleasure of welcoming you back on your next visit so that we can provide you with a 10 out of 10 stay!

10/10 - Xuất sắc

Andrea

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Beautiful hotel, excellent staff. Downtown Ottawa has gone downhill somewhat.
Lưu trú 1 đêm vào Tháng 5, 2024
Olga - Guest Services Supervisor trả lời vào 23/05/2024
Dear Andrea,It was a pleasure having you stay with us. Thank you for choosing the historic Lord Elgin Hotel as your accommodation in Downtown Ottawa. We are very happy to see you've had a great stay and thank you for your feedback. We hope to have the pleasure of welcoming you back soon!

8/10 - Tốt

Anas

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Honestly this was one of the best hotels I have stayed in. Service was great and the staff were super friendly. Due to the long weekend staffing at the restaurant was short and it was very clear they were struggling on the one day. But they did their best with what they had. Would still come back here to stay again.
Lưu trú 2 đêm vào Tháng 5, 2024
Olga - Guest Services Supervisor trả lời vào 23/05/2024
Dear Anas,Thank you for sharing your feedback from your stay at the historic Lord Elgin Hotel. We are happy to hear that our team provided you with an enjoyable stay. I hope to have the pleasure of welcoming you back on your next visit so that we can provide you with a 10 out of 10 stay!

8/10 - Tốt

Christopher

Đi cùng gia đình
Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ
The hotel was as expected , the property is beautiful and rooms are nice but not great . The first room we were given smelled extremely bad similar to “ wet socks “ , the staff moved us right away without hesitation . Pool and hot tub was nice . The best part of the hotel was its location , close to many restaurants and shops in walking distance .
Lưu trú 3 đêm vào Tháng 5, 2024
Olga - Guest Services Supervisor trả lời vào 23/05/2024
Dear Christopher,Thank you for sharing your feedback from your stay at the historic Lord Elgin Hotel. We are happy to hear that our team was able to provide you with an enjoyable stay. I hope to have the pleasure of welcoming you back on your next visit so that we can provide you with a 10 out of 10 stay!

8/10 - Tốt

Gina

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 5, 2024
Olga - Guest Services Supervisor trả lời vào 23/05/2024
Dear Gina,Thank you for sharing your feedback from your stay at the historic Lord Elgin Hotel. We are happy to hear that our team was able to provide you with an enjoyable stay. I hope to have the pleasure of welcoming you back on your next visit so that we can provide you with a 10 out of 10 stay!

6/10 - Được

Tania

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Le stationnement est obligatoirement fait par des valets et le service est payant à tous les jours (39$/ jour) et il n’est pas possible d’aller à notre véhicule comme on le veut. On doit toujours passé par la réception de l’hôtel.
Lưu trú 2 đêm vào Tháng 5, 2024
Olga - Guest Services Supervisor trả lời vào 23/05/2024
Chere Tania,Merci d'avoir partagé vos commentaires suite à votre séjour à l'hôtel historique Lord Elgin. Nous sommes heureux de savoir que notre équipe a pu vous offrir un séjour agréable. Nous proposons un service de voiturier à l'hôtel pour 39 +taxes par nuit. Vous n'avez pas besoin de marcher plus loin que le hall pour atteindre votre véhicule. J'espère avoir le plaisir de vous accueillir à nouveau lors de votre prochaine visite afin que nous puissions gagner 5 sur 5 !

8/10 - Tốt

James S

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very close to all sights and restaurants
Lưu trú 2 đêm vào Tháng 5, 2024
Olga - Guest Services Supervisor trả lời vào 23/05/2024
Dear James,Thank you for sharing your feedback from your stay at the historic Lord Elgin Hotel. We are happy to hear that our team was able to provide you with an enjoyable stay. I hope to have the pleasure of welcoming you back on your next visit so that we can provide you with a 10 out of 10 stay!

10/10 - Xuất sắc

Brenna

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Above
Lưu trú 1 đêm vào Tháng 5, 2024
Juliana King, Assistant Guest Services Manager. trả lời vào 19/05/2024
Good day,It was a pleasure having you stay with us. Thank you for choosing the historic Lord Elgin Hotel as your accommodation in Downtown Ottawa. We are very happy to see you've had a great stay and thank you for your feedback. We hope to have the pleasure of welcoming you back soon!

10/10 - Xuất sắc

Annie

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Bien
Lưu trú 2 đêm vào Tháng 5, 2024
Juliana King, Assistant Guest Services Manager. trả lời vào 19/05/2024
Bonjour, Ce fut un plaisir de vous accueillir chez nous. Nous vous remercions d'avoir choisi l'hôtel historique Lord Elgin comme lieu d'hébergement dans le centre-ville d'Ottawa. Nous sommes très heureux de constater que vous avez passé un excellent séjour et nous vous remercions de vos commentaires. Nous espérons avoir le plaisir de vous accueillir à nouveau bientôt !

8/10 - Tốt

Adriana

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 5, 2024
Juliana King, Assistant Guest Services Manager. trả lời vào 19/05/2024
Good day,Thank you for sharing your feedback from your stay at the historic Lord Elgin Hotel, this goes a long way with helping us improve our overall guest satisfaction. We are happy to hear that our team provided you with an enjoyable stay. I hope to have the pleasure of welcoming you back on your next visit so that we can earn 5 out of 5!

6/10 - Được

Denise

Đi cùng bạn đồng hành
Thích: Sạch sẽ
Your reservation does not include parking, add another $40 per day (unexpected) Facilities average, but no breakie, cant even find a kettle to pour a cup of tea. Tea is $6 in sit disn restaurant. I did like the walkability to parks and arts venue - but hotel was average and no microwave or even little AM snacks. Pool seemed nice, but tons of screaming kids and pool deck was dirty. Not worth the $250- $300 I was charged.
Lưu trú 5 đêm vào Tháng 5, 2024
Olga - Guest Services Supervisor trả lời vào 23/05/2024
Dear Denise,Thank you for sharing your feedback from your stay at the historic Lord Elgin Hotel. We truly appreciate you giving us feedback so that we can address it and improve our overall guest experience. We offer valet parking at the hotel for 39+tax a night where you don’t have to walk any further than the lobby to reach your vehicle. We have microwaves and kettles available upon request, by stopping at the front desk or giving us a call, we will have one sent up to you during your future stays. We have our Forty One Restaurant & Bar open for breakfast, lunch and dinner each day. I apologize that you had a less than optimal experience at the pool area; I have passed this feedback on to the respective management so that it can be addressed thoroughly. We hope to welcome you back in the future and provide you with a 10 out of 10 experience.

10/10 - Xuất sắc

Margaret

Đi cùng gia đình
Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent location ! Staff was extremely helpful. Bar tender Amanda definitely knew her job ! Front desk was very helpful & informative. Food in restaurant was excellent !
Lưu trú 4 đêm vào Tháng 5, 2024
Guest Services Supervisor - Olga trả lời vào 15/05/2024
Dear Margaret,It was a pleasure having you stay with us. Thank you for choosing the historic Lord Elgin Hotel as your accommodation in Downtown Ottawa. We are very happy to see you've had a great stay and thank you for your feedback. We hope to have the pleasure of welcoming you back soon!

10/10 - Xuất sắc

CHRISTINE

Đi cùng gia đình, Đi cùng bạn đồng hành
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great trip!
Lưu trú 3 đêm vào Tháng 5, 2024
Guest Services Supervisor - Olga trả lời vào 15/05/2024
Dear Christine,It was a pleasure having you stay with us. Thank you for choosing the historic Lord Elgin Hotel as your accommodation in Downtown Ottawa. We are very happy to see you've had a great stay and thank you for your feedback. We hope to have the pleasure of welcoming you back soon!

10/10 - Xuất sắc

Philip

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
nice staff
Lưu trú 2 đêm vào Tháng 5, 2024
Guest Services Supervisor - Olga trả lời vào 15/05/2024
Dear Philip,It was a pleasure having you stay with us. Thank you for choosing the historic Lord Elgin Hotel as your accommodation in Downtown Ottawa. We are very happy to see you've had a great stay and thank you for your feedback. We hope to have the pleasure of welcoming you back soon!

10/10 - Xuất sắc

Norma

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Best location for a family
Lưu trú 1 đêm vào Tháng 5, 2024
Guest Services Supervisor - Olga trả lời vào 15/05/2024
Dear Norma,It was a pleasure having you stay with us. Thank you for choosing the historic Lord Elgin Hotel as your accommodation in Downtown Ottawa. We are very happy to see you've had a great stay and thank you for your feedback. We hope to have the pleasure of welcoming you back soon!

10/10 - Xuất sắc

Eric

Khách đi công tác
Thích: Tiện nghi, dịch vụ
Nice
Lưu trú 1 đêm vào Tháng 5, 2024
Guest Services Supervisor - Olga trả lời vào 15/05/2024
Dear Eric,It was a pleasure having you stay with us. Thank you for choosing the historic Lord Elgin Hotel as your accommodation in Downtown Ottawa. We are very happy to see you've had a great stay and thank you for your feedback. We hope to have the pleasure of welcoming you back soon!

8/10 - Tốt

Brea

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great stay! Pool was in good shape!
Lưu trú 2 đêm vào Tháng 5, 2024
Guest Services Supervisor - Olga trả lời vào 15/05/2024
Dear Brea,It was a pleasure having you stay with us. Thank you for choosing the historic Lord Elgin Hotel as your accommodation in Downtown Ottawa. We are very happy to see you've had a great stay and thank you for your feedback. We hope to have the pleasure of welcoming you back soon!

8/10 - Tốt

Amelie

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Clean comfortable and spacious room
Lưu trú 1 đêm vào Tháng 5, 2024
Karan trả lời vào 12/05/2024
Thank you for sharing your feedback from your stay at the historic Lord Elgin Hotel. We are happy to hear that our team provided you with an enjoyable stay. I hope to have the pleasure of welcoming you back on your next visit so that we can provide you with a 10 out of 10 stay!

10/10 - Xuất sắc

Susan

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 5, 2024
Karan trả lời vào 12/05/2024
It was a pleasure having you stay with us. Thank you for choosing the historic Lord Elgin Hotel as your accommodation in Downtown Ottawa. We are very happy to see you've had a great stay and thank you for your feedback. We hope to have the pleasure of welcoming you back soon!

10/10 - Xuất sắc

Mr. Norman

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great location and friendly and professional staff
Lưu trú 3 đêm vào Tháng 5, 2024
Karan trả lời vào 12/05/2024
It was a pleasure having you stay with us. Thank you for choosing the historic Lord Elgin Hotel as your accommodation in Downtown Ottawa. We are very happy to see you've had a great stay and thank you for your feedback. We hope to have the pleasure of welcoming you back soon!

10/10 - Xuất sắc

Fatima

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Valet parling
Lưu trú 1 đêm vào Tháng 5, 2024
Karan trả lời vào 12/05/2024
It was a pleasure having you stay with us. Thank you for choosing the historic Lord Elgin Hotel as your accommodation in Downtown Ottawa. We are very happy to see you've had a great stay and thank you for your feedback. We hope to have the pleasure of welcoming you back soon!

10/10 - Xuất sắc

Jorge

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 5, 2024
Karan trả lời vào 12/05/2024
It was a pleasure having you stay with us. Thank you for choosing the historic Lord Elgin Hotel as your accommodation in Downtown Ottawa. We are very happy to see you've had a great stay and thank you for your feedback. We hope to have the pleasure of welcoming you back soon!

8/10 - Tốt

Richard

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great weekend getaway!
Lưu trú 2 đêm vào Tháng 5, 2024
Karan trả lời vào 12/05/2024
Thank you for sharing your feedback from your stay at the historic Lord Elgin Hotel, this goes a long way with helping us improve our overall guest satisfaction. We are happy to hear that our team provided you with an enjoyable stay. I hope to have the pleasure of welcoming you back on your next visit so that we can earn 5 out of 5!

10/10 - Xuất sắc

Samantha

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The hotel restaurant was amazing food and the hotel has very comfortable beds! They serviced our room everyday and was a 7 minute walk from all the parliment! Shopping centre is only a 10 minute walk which was awesome !
Lưu trú 3 đêm vào Tháng 4, 2024
Karan trả lời vào 12/05/2024
It was a pleasure having you stay with us. Thank you for choosing the historic Lord Elgin Hotel as your accommodation in Downtown Ottawa. We are very happy to see you've had a great stay and thank you for your feedback. We hope to have the pleasure of welcoming you back soon!

10/10 - Xuất sắc

Kyle

Lưu trú 1 đêm vào Tháng 5, 2024
Aleksa trả lời vào 28/05/2024
It was a pleasure having you stay with us. Thank you for choosing the historic Lord Elgin Hotel as your accommodation in Downtown Ottawa. We are very happy to see you've had a great stay and thank you for your feedback. We hope to have the pleasure of welcoming you back soon!

10/10 - Xuất sắc

Cindy

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Restaurant was a bit expensive but good food and friendly staff
Lưu trú 1 đêm vào Tháng 5, 2024
Karan trả lời vào 12/05/2024
It was a pleasure having you stay with us. Thank you for choosing the historic Lord Elgin Hotel as your accommodation in Downtown Ottawa. We are very happy to see you've had a great stay and thank you for your feedback. We hope to have the pleasure of welcoming you back soon!

10/10 - Xuất sắc

Darcee

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Staff were extraordinary! From front desk to housekeeping. The gals in Grill 41 were fantastic, making me feel very comfortable especially as a solo diner - thanks Amanda! I won't stay anywhere else in Ottawa.
Lưu trú 5 đêm vào Tháng 4, 2024
Karan trả lời vào 12/05/2024
It was a pleasure having you stay with us. Thank you for choosing the historic Lord Elgin Hotel as your accommodation in Downtown Ottawa. We are very happy to see you've had a great stay and thank you for your feedback. We hope to have the pleasure of welcoming you back soon!

8/10 - Tốt

Stephen

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This is an older building (1941) that has been updated. The rooms are small (as they were in the 40s) but clean and well maintained. Good area for tourists
Lưu trú 1 đêm vào Tháng 5, 2024
Guest Services Supervisor - Ana S. trả lời vào 06/05/2024
Thank you for sharing your feedback from your stay at the historic Lord Elgin Hotel. We are happy to hear that our team provided you with an enjoyable stay. I hope to have the pleasure of welcoming you back on your next visit so that we can provide you with a 10 out of 10 stay!

10/10 - Xuất sắc

Courtney

Đi cùng gia đình và trẻ nhỏ, Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The view from our room was spectacular. Very clean and accommodating
Lưu trú 2 đêm vào Tháng 5, 2024
Guest Services Supervisor - Ana S. trả lời vào 06/05/2024
It was a pleasure having you stay with us. Thank you for choosing the historic Lord Elgin Hotel as your accommodation in Downtown Ottawa. We are very happy to see you've had a great stay and thank you for your feedback. We hope to have the pleasure of welcoming you back soon!

2/10 - Tồi

Jason

Khách đi công tác
Not world class
Lưu trú 1 đêm vào Tháng 4, 2024
Juliana King - Assistant Guest Services Manager trả lời vào 03/05/2024
Good day,I am so sorry to see that you were not able to arrive for your reservation. We look forward to being able to welcome you for a future reservation and share with you our world class experience.

8/10 - Tốt

Salomé

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice quaint hotel - just wish the room had a bit more lighting!
Lưu trú 2 đêm vào Tháng 3, 2024
Guest Services Supervisor - Olga trả lời vào 15/05/2024
Dear Salome,It was a pleasure having you stay with us. Thank you for choosing the historic Lord Elgin Hotel as your accommodation in Downtown Ottawa. We are very happy to see you've had a great stay and thank you for your feedback. We hope to have the pleasure of welcoming you back soon!

8/10 - Tốt

Donna L

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The property was nice enough.. but a bit expensive for the size of the room with no view (except for other tall buildings) out both of the windows in my room.
Lưu trú 1 đêm vào Tháng 4, 2024
Guest Services Supervisor - Ana S. trả lời vào 06/05/2024
Thank you for choosing The Historic Lord Elgin hotel as you accomodation. We appreciate your feedback. We hope to have the opportunity to welcome you back and offer you and upgraded room. Our front desk is available 24hrs if you need any assitance during your next visit.

10/10 - Xuất sắc

Victoria

Thích: Điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 4, 2024
Juliana King - Assistant Guest Services Manager trả lời vào 03/05/2024
Good day,It was a pleasure having you stay with us. Thank you for choosing the historic Lord Elgin Hotel as your accommodation in Downtown Ottawa. We are very happy to see you've had a great stay and thank you for your feedback. We hope to have the pleasure of welcoming you back soon!

6/10 - Được

Sarah

Không thích: Sạch sẽ
Lưu trú 1 đêm vào Tháng 4, 2024
Juliana King - Assistant Guest Services Manager trả lời vào 03/05/2024
Good day,Thank you for sharing your feedback from your stay at the historic Lord Elgin Hotel, this goes a long way with helping us improve our overall guest satisfaction. We are happy to hear that our team provided you with an enjoyable stay. I hope to have the pleasure of welcoming you back on your next visit so that we can earn 5 out of 5!

4/10 - Kém

Emmanuel

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ
I was a little disappointed, first off you hear everything through walls. All doors slams and vibrate everywhere no soft close on doors. No complimentary water. Elevators need some upgrading. Nice old hotel. But it needs to updating
Lưu trú 3 đêm vào Tháng 4, 2024
Guest Services Supervisor - Mariyam trả lời vào 27/04/2024
Thank you for choosing to stay with us at the historic Lord Elgin hotel. I am sorry to hear your stay was not up to satisfaction. Please do not hesitate to call down to the front desk if you are unhappy with your room, we will do our best to accommodate and find you a quieter room. Our guest comfort and satisfaction are our top priority, please do not hesitate to request items from our team. We will happily offer you a complimentary water bottle! We appreciate the feedback and your comments have been passed along to upper management. We hope to have the opportunity to welcome you back in the future and offer you a better experience.

8/10 - Tốt

Vittorio

Khách đi công tác, Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Overall experience is excellent. The hallways (carpets and walls) are starting to show their age.
Lưu trú 3 đêm vào Tháng 4, 2024
Juliana King, Assistant Guest Services Manager. trả lời vào 26/04/2024
Good day,Thank you for sharing your feedback from your stay at the historic Lord Elgin Hotel, this goes a long way with helping us improve our overall guest satisfaction. We are happy to hear that our team provided you with an enjoyable stay. I hope to have the pleasure of welcoming you back on your next visit so that we can earn 5 out of 5!

8/10 - Tốt

Lisa

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We had a great stay. Very close to everything we wanted to see.
Lưu trú 1 đêm vào Tháng 4, 2024
Juliana King, Assistant Guest Services Manager. trả lời vào 26/04/2024
Good day,Thank you for choosing the historic Lord Elgin hotel as your accommodation in Downtown Ottawa, it was a pleasure having you stay with us. We are very happy to see you've had a great stay and enjoyed our central location in the Downtown area. We hope to have the pleasure of welcoming you back soon!

8/10 - Tốt

Martin

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 4, 2024
Juliana King, Assistant Guest Services Manager. trả lời vào 26/04/2024
Good day,Thank you for sharing your feedback from your stay at the historic Lord Elgin Hotel, this goes a long way with helping us improve our overall guest satisfaction. We are happy to hear that our team provided you with an enjoyable stay. I hope to have the pleasure of welcoming you back on your next visit so that we can earn 5 out of 5!

10/10 - Xuất sắc

Sorab

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Clean, and great service. Friendly staff.
Lưu trú 3 đêm vào Tháng 4, 2024
Juliana King, Assistant Guest Services Manager. trả lời vào 25/04/2024
Good day,It was a pleasure having you stay with us. Thank you for choosing the historic Lord Elgin Hotel as your accommodation in Downtown Ottawa. We are very happy to see you've had a great stay and hope to have the pleasure of welcoming you back soon!

10/10 - Xuất sắc

CHUN-LUNG

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 4, 2024
Juliana King, Assistant Guest Services Manager. trả lời vào 25/04/2024
Good day,It was a pleasure having you stay with us. Thank you for choosing the historic Lord Elgin Hotel as your accommodation in Downtown Ottawa. We are very happy to see you've had a great stay and hope to have the pleasure of welcoming you back soon!

10/10 - Xuất sắc

wout

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Great stay!
Lưu trú 3 đêm vào Tháng 4, 2024
Guest Service Supervisor - Ana S. trả lời vào 23/04/2024
It was a pleasure having you stay with us. Thank you for choosing the historic Lord Elgin Hotel as your accommodation in Downtown Ottawa. We are very happy to see you've had a great stay and hope to have the pleasure of welcoming you back soon!

8/10 - Tốt

Malisha

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 4, 2024
Guest Service Supervisor- Ana S. trả lời vào 23/04/2024
Thank you for sharing your feedback from your stay at the historic Lord Elgin Hotel. We are happy to hear that our team provided you with an enjoyable stay. I hope to have the pleasure of welcoming you back on your next visit so that we can provide you with a 10 out of 10 stay!

10/10 - Xuất sắc

Lyne

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Hôtel avec charme
Lưu trú 1 đêm vào Tháng 4, 2024
superviseur du service à la clientèle - mariyam trả lời vào 21/04/2024
Nous vous remercions d'avoir choisi de séjourner avec nous à l'hôtel historique Lord Elgin. Nous sommes ravis d'apprendre que vous avez apprécié votre séjour ! Nous espérons avoir l'occasion de vous accueillir à nouveau.

10/10 - Xuất sắc

David

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
.
Lưu trú 2 đêm vào Tháng 4, 2024
Guest Services Supervisor - Mariyam trả lời vào 21/04/2024
Thank you for choosing to stay with us at the historic Lord Elgin hotel. We are delighted to hear you enjoyed your stay! We hope to have the opportunity to welcome you back once more.

10/10 - Xuất sắc

Nick

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Staff are amazing.
Lưu trú 1 đêm vào Tháng 4, 2024
Assistant Guest Services Manager - Juliana trả lời vào 19/04/2024
Good day,It was a pleasure having you stay with us. Thank you for choosing the historic Lord Elgin Hotel as your accommodation in Downtown Ottawa. We are very happy to see you've had a great stay and hope to have the pleasure of welcoming you back soon!