Khách sạn Otterbein

"Friendly"

"Room was great. It was getting late at night when I arrived and I asked about a laundromat and they offered to do my laundry for a small fee. It was great and saved me a ton of time. "

"We liked the idea of the property. The vastness of it and the multiple inside staircases. We did not like that the pool was not working, that there was only 1 ice machine per floor. We did not like the general rundown appearance of the place. The big empty pool in the middle of everything did not help that vibe."

"We arrived late at night to be greeted by a sign saying staff would be back in a minute. We waited for thirty minutes along with several other guests. We searched the entire premises, there was no visible staff anywhere on site. We tried to call, we could hear the phone ring—but no one answered. We were unable to check in as no staff arrived."

"When we stayed there, there were several utility and trucks that took up a lot of extra space I. The parking lot. Seemed a bit short on parking spots during the 2 nights we stayed there."

"Convenient"

"Had a great stay at this property"

"Was a beautiful, spacious, comfortable, clean facility all around. Delicious breakfast with actual dishes, not all disposable!"

"There was a used wet face towel hanging in the shower when we checked in the room. There are stains on the sofa, chairs, and the fresh towels. Breakfast is good. Staffs are friendly. 24h gym is good, but there is no yoga mat."

"."

"We stayed for 4 nights. Not once was our room cleaned. We had to flag a cleaning person down to get clean towels and our trash emptied. I made a request at the front reception to have our room cleaned. It was never addressed. I had a very disappointing experience."

"."

"Very confident to interstate, room clean."

"Pool was down all weekend, 4th of July weekend at that. Bummer"

"The staff checking in travelers was rude"

"They were in the middle of a remodel of half of the wing of the hotel which if you know about up front is no deal killer , properties do need to be updated and maintained however none of that was disclosed before the booking. We stayed at this particular hotel because we have kids and they had an indoor pool, that we weren't able to use because it was broken. Staff was very professional and said they tried to contact us , but because we booked through 3rd party they were unable to reach us. ...

"Good"

"Dining room is dirty bedrooms have a bugs"