Mặt tiền nơi lưu trú

Nhận xét về Hôtel Bowmann

5 out of 5
Hôtel Bowmann
99 Boulevard Haussmann, Paris

Nhận xét

9,4

Ngoại hạng

Đánh giá 10 - Xuất sắc. 189/236 nhận xét" "
Đánh giá 8 - Tốt. 25/236 nhận xét" "
Đánh giá 6 - Được. 9/236 nhận xét" "
Đánh giá 4 - Kém. 6/236 nhận xét" "
Đánh giá 2 - Tồi. 7/236 nhận xét" "

9,8/10

Sạch sẽ

9,4/10

Nhân viên & dịch vụ

9,4/10

Tiện nghi, dịch vụ

9,6/10

Điều kiện & cơ sở vật chất nơi lưu trú

9,4/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

Leonel

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
My wife and I we have an amazing experience, hotel room was great. Hotel location is convenient and easy to explore. Everyone was friendly, kind, professional, helpful to us. Highly recommend this hotel. We definitely will come back. Thank you everyone
Lưu trú 4 đêm vào Tháng 4, 2024
Thierry Pecorella, General Manager trả lời vào 03/05/2024
Dear Sir, We would like to thank you for your feedback. We were truly delighted to having you among us.My staff excells everyday to make our prestigious guests' stays the most memorable. They will be pleased to read your review.We hope to have the privilege of welcoming you again at your now Parisian home, very soon. Kind regards, Thierry Pecorella General Manager

10/10 - Xuất sắc

Victoria S

Lưu trú 5 đêm vào Tháng 3, 2024
Thierry Pecorella, General Manager trả lời vào 03/05/2024
Dear Madam,We would like to thank you for your feedback. We were truly delighted to having you among us.My staff excells everyday to make our prestigious guests' stays the most memorable. They will be pleased to read your review.We hope to have the privilege of welcoming you again at your now Parisian home, very soon. Kind regards, Thierry Pecorella General Manager

10/10 - Xuất sắc

alexander perez

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It was my 1st time visiting Paris. The architecture was so beautiful and food was good
Lưu trú 4 đêm vào Tháng 1, 2024
Thierry Pecorella, General Manager trả lời vào 27/03/2024
Dear Sir, Dear Madam,We would like to thank you for your feedback. We were truly delighted to having you among us.My staff excells everyday to make our prestigious guests' stays the most memorable. They will be pleased to read your review.We hope to have the privilege of welcoming you again at your now Parisian home, very soon. Kind regards, Thierry Pecorella General Manager

10/10 - Xuất sắc

Victor

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It has been completely renovated
Lưu trú 2 đêm vào Tháng 3, 2024
Thierry Pecorella, General Manager trả lời vào 18/03/2024
Dear Sir, We would like to thank you for your feedback. We were truly delighted to having you among us.My staff excells everyday to make our prestigious guests' stays the most memorable. They will be pleased to read your review. We hope to have the privilege of welcoming you again at your now Parisian home, very soon. Kind regards, Thierry Pecorella General ManagerEdit Remove

10/10 - Xuất sắc

ADRIANA

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Muy bien ubicado, muy buen servicio, habitaciones muy bonitas, silenciosas
Lưu trú 3 đêm vào Tháng 2, 2024
Thierry Pecorella, General Manager trả lời vào 05/03/2024
Dear Sir, Dear Madam, We would like to thank you for your feedback. We were truly delighted to having you among us. My staff excells everyday to make our prestigious guests' stays the most memorable. They will be pleased to read your review.We hope to have the privilege of welcoming you again at your now Parisian home, very soon. Kind regards, Thierry Pecorella General Manager

10/10 - Xuất sắc

Koju

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very beautiful rooms
Lưu trú 1 đêm vào Tháng 1, 2024
Thierry Pecorella, General Manager trả lời vào 06/02/2024
Dear Sir, Dear Madam, We would like to thank you for your feedback. We were truly delighted to having you among us. My staff excells everyday to make our prestigious guests' stays the most memorable. They will be pleased to read your review.We hope to have the privilege of welcoming you again at your now Parisian home, very soon. Kind regards, Thierry Pecorella General Manager

4/10 - Kém

Khách đã xác thực

Thích: Sạch sẽ
Không thích: Nhân viên & dịch vụ
Lưu trú 3 đêm vào Tháng 2, 2024
The reservations department trả lời vào 07/02/2024
Dear Sir, Dear Madam,We would like to thank you for your feedback.Following your experience, we would like to inform you that when you addressed us your concerns regarding the power of the shower, we imediately stepped in, in order to ensure you a peaceful stay.We had another room blocked for you, in case you would rather switch rooms.We tried to reach you multiple times, throughout your stay, in order to be sure that your shower was working smoothly.You never answered your telephone, nor have you made any remarks upon your departure.We are truly sorry to learn that this small situation had such a huge impact in your stay.Please do not hesitate, to contact us directly, so that we can discuss it further.Warm regards,

6/10 - Được

Alvicious

Lưu trú 5 đêm vào Tháng 1, 2024
The reservations department trả lời vào 26/03/2024
Dear Guest,We would like to thank you for your review.Since we did not receive any feedback from you, throughout your stay, nor upon your departure, we would like to ask you to contact us directly, so that you can share with us your experience.Kind regards,

10/10 - Xuất sắc

Move Like

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff were very welcoming and friendly. We also loved the Japanese toilet inside the room! Beautiful small boutique hotel, 13 mins walk from champs elysee
Lưu trú 2 đêm vào Tháng 1, 2024
Thierry Pecorella, General Manager trả lời vào 30/01/2024
Dear Sir, Dear Madam, We would like to thank you for your feedback. We were truly delighted to having you among us. My staff excells everyday to make our prestigious guests' stays the most memorable. They will be pleased to read your review, especially our Front Desk team. We hope to have the privilege of welcoming you again at your now Parisian home, very soon. Kind regards, Thierry Pecorella General Manager

10/10 - Xuất sắc

jill

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Loved the staff and the beautiful property.
Lưu trú 3 đêm vào Tháng 1, 2024
Thierry Pecorella, General Manager trả lời vào 18/01/2024
Dear Sir, Dear Madam, We would like to thank you for your feedback. We were truly delighted to having you among us. My staff excells everyday to make our prestigious guests' stays the most memorable. They will be pleased to read your review.We hope to have the privilege of welcoming you again at your now Parisian home, very soon. Kind regards, Thierry Pecorella General Manager

10/10 - Xuất sắc

Tiernan

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Unforgettable Stay Thanks to Amazing Gerald!
Our recent stay at Hotel Bowmann in Paris during December was nothing short of exceptional, and the primary reason behind this outstanding experience was the incredible service provided by Gerald, the hotel's concierge. Gerald is not just a Golden Key concierge; he's a true gem with a good heart and a warm soul. His dedication to ensuring our stay was memorable went above and beyond any expectations. Gerald's expertise and thoughtful gestures added immense value to our trip. On numerous occasions, Gerald effortlessly secured last-minute dinner reservations for us, always managing to secure the best tables in town. His attention to detail and knowledge of the local scene were impressive. However, what truly set Gerald apart was his extraordinary effort to make my birthday unforgettable. Gerald took the initiative to accompany us to a store that would have been challenging to access otherwise, making my birthday celebration truly special. His kindness, professionalism, and genuine care for guests made our stay at Hotel Bowmann an absolute delight. A million thanks to Gerald for turning our December stay into an unforgettable experience. His exceptional service is a testament to the remarkable hospitality provided by Hotel Bowmann. We look forward to returning and enjoying Gerald's expertise once again.
Lưu trú 3 đêm vào Tháng 12, 2023
Thierry Pecorella, General Manager trả lời vào 17/01/2024
Dear Sir, Dear Madam, We would like to thank you for your feedback. We were truly delighted to having you among us. My staff excells everyday to make our prestigious guests' stays the most memorable. They will be pleased to read your review, specially Gerald.We hope to have the privilege of welcoming you again at your now Parisian home, very soon. Kind regards, Thierry Pecorella General Manager

10/10 - Xuất sắc

Lina

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 4 đêm vào Tháng 1, 2024
Thierry Pecorella, General Manager trả lời vào 12/01/2024
Dear Sir, Dear Madam, We would like to thank you for your feedback. We were truly delighted to having you among us. My staff excells everyday to make our prestigious guests' stays the most memorable. They will be pleased to read your review.We hope to have the privilege of welcoming you again at your now Parisian home, very soon. Kind regards, Thierry Pecorella General Manager

10/10 - Xuất sắc

nima

Lưu trú 6 đêm vào Tháng 12, 2023
Thierry Pecorella, General Manager trả lời vào 10/01/2024
Dear Sir, Dear Madam, We would like to thank you for your feedback. We were truly delighted to having you among us. My staff excells everyday to make our prestigious guests' stays the most memorable. They will be pleased to read your review.We hope to have the privilege of welcoming you again at your now Parisian home, very soon. Kind regards, Thierry Pecorella General Manager

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 4 đêm vào Tháng 12, 2023
Thierry Pecorella, General Manager trả lời vào 08/01/2024
Dear Sir, Dear Madam, We would like to thank you for your feedback. We were truly delighted to having you among us. My staff excells everyday to make our prestigious guests' stays the most memorable. They will be pleased to read your review. We hope to have the privilege of welcoming you again at your now Parisian home, very soon. Kind regards, Thierry Pecorella General Manager

10/10 - Xuất sắc

Bella

Lưu trú 1 đêm vào Tháng 12, 2023
Thierry Pecorella, General Manager trả lời vào 03/01/2024
Dear Madam, We would like to thank you for your feedback. We were truly delighted to having you among us. My staff excells everyday to make our prestigious guests' stays the most memorable. They will be pleased to read your review. We hope to have the privilege of welcoming you again at your now Parisian home, very soon. Kind regards, Thierry Pecorella General Manager

10/10 - Xuất sắc

michael

Lưu trú 2 đêm vào Tháng 12, 2023
Thierry Pecorella, General Manager trả lời vào 17/01/2024
Dear Sir, Dear Madam, We would like to thank you for your feedback. We were truly delighted to having you among us. My staff excells everyday to make our prestigious guests' stays the most memorable. They will be pleased to read your review.We hope to have the privilege of welcoming you again at your now Parisian home, very soon. Kind regards, Thierry Pecorella General Manager

10/10 - Xuất sắc

JOSEPH

Lưu trú 2 đêm vào Tháng 12, 2023
Thierry Pecorella, General Manager trả lời vào 26/12/2023
Dear Sir, Dear Madam, We would like to thank you for your feedback. We were truly delighted to having you among us. My staff excells everyday to make our prestigious guests' stays the most memorable. They will be pleased to read your review. We hope to have the privilege of welcoming you again at your now Parisian home, very soon. Kind regards, Thierry Pecorella General Manager

10/10 - Xuất sắc

Nathan

Lưu trú 2 đêm vào Tháng 12, 2023
Thierry Pecorella, General Manager trả lời vào 22/12/2023
Dear Sir, Dear Madam, We would like to thank you for your feedback. We were truly delighted to having you among us. My staff excells everyday to make our prestigious guests' stays the most memorable. We hope to have the privilege of welcoming you again at your now Parisian home, very soon. Kind regards, Thierry Pecorella General Manager

10/10 - Xuất sắc

Ben

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Weekend break
Beautiful hotel, amazing service, good food, great room, great location
Lưu trú 1 đêm vào Tháng 12, 2023
Thierry Pecorella, General Manager trả lời vào 19/12/2023
Dear Sir, Dear Madam, We would like to thank you for your feedback. We were truly delighted to having you among us. My staff excells everyday to make our prestigious guests' stays the most memorable. We hope to have the privilege of welcoming you again at your now Parisian home, very soon. Kind regards, Thierry Pecorella General Manager

8/10 - Tốt

Khách đã xác thực

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Très confortable , excellent cocktail et service par Omar
Lưu trú 3 đêm vào Tháng 12, 2023
Thierry Pecorella, General Manager trả lời vào 19/12/2023
Cher Monsieur, Chère Madame,Tout d'abord nous vous remercions du temps que vous avez pris, pour nous laisser un avis.Ce fut un plaisir de vous accueillir au sein de notre Maison Parisienne.Sachez que toute mon équipe a tout fait, pour rendre votre séjour inoubliable. Omar sera ravi de lire votre retour.Dans l'attente du plaisir de vous accueillir à nouveau parmi nous.Bien sincèrement,Thierry PecorellaDirecteur Général

10/10 - Xuất sắc

Sarah

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Thierry Pecorella, General Manager trả lời vào 14/12/2023
Dear Sir, Dear Madam, We would like to thank you for your feedback. We were truly delighted to having you among us. My staff excells everyday to make our prestigious guests' stays the most memorable. They will be pleased to read your review.We hope to have the privilege of welcoming you again at your now Parisian home, very soon. Kind regards, Thierry Pecorella General Manager

10/10 - Xuất sắc

Anat

Lưu trú 10 đêm vào Tháng 11, 2023
Thierry Pecorella, General Manager trả lời vào 15/12/2023
Dear Sir, Dear Madam, We would like to thank you for your feedback. We were truly delighted to having you among us. My staff excells everyday to make our prestigious guests' stays the most memorable. We hope to have the privilege of welcoming you again at your now Parisian home, very soon. Kind regards, Thierry Pecorella General Manager

10/10 - Xuất sắc

Ho Tin

Lưu trú 1 đêm vào Tháng 12, 2023
Thierry Pecorella, General Manager trả lời vào 14/12/2023
Dear Sir, Dear Madam, We would like to thank you for your feedback. We were truly delighted to having you among us. My staff excells everyday to make our prestigious guests' stays the most memorable. They will be pleased to read your review.We hope to have the privilege of welcoming you again at your now Parisian home, very soon. Kind regards, Thierry Pecorella General Manager

10/10 - Xuất sắc

Jaime

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Paris perfection
Exceeded all expectations and staff welcomed us like friends and went above and beyond to make our time in Paris perfect.
Lưu trú 1 đêm vào Tháng 12, 2023
Thierry Pecorella, General Manager trả lời vào 12/12/2023
Dear Madam, Dear Sir,We would like to thank you for this amazing review.We were truly delighted to having you among us.My staff excells everyday to make our prestigious guests' stays the most memorable.They will be pleased to read your feedback.We hope to have the privilege of welcoming you again at your now Parisian home, very soon.Kind regards,Thierry PecorellaGeneral Manager

10/10 - Xuất sắc

Kelechi

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 12, 2023
Thierry Pecorella, General Manager trả lời vào 12/12/2023
Dear Madam, Dear Sir,We would like to thank you for this amazing review.We were truly delighted to having you among us.My staff excells everyday to make our prestigious guests' stays the most memorable.They will be pleased to read your feedback.We hope to have the privilege of welcoming you again at your now Parisian home, very soon.Kind regards,Thierry PecorellaGeneral Manager

10/10 - Xuất sắc

Diana

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Un agradecimiento muy especial a Asma (no se si así se escribe el nombre), fue la persona que nos hizo el check in, empático, amable, profesional, nos ayudo con un problema que tuvimos con nuestro transportador, así mismo sus compañeros del restaurante, el Sr que nos ayudo con las maletas y los taxis todos amabilísimos. Muchas gracias por sus atenciones, sin duda volveríamos a elegirlos para descansar
Lưu trú 3 đêm vào Tháng 12, 2023
Thierry Pecorella, General Manager trả lời vào 12/12/2023
Dear Madam, Dear Sir,We would like to thank you for this amazing review.We were truly delighted to having you among us.My staff excells everyday to make our prestigious guests' stays the most memorable.They will be pleased to read your feedback, especially Asma.We hope to have the privilege of welcoming you again at your now Parisian home, very soon.Kind regards,Thierry PecorellaGeneral Manager

10/10 - Xuất sắc

Manuel, Riverview

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great property, excellent staff. The staff and personnel couldn't be more friendly. The hotel is very clean and well kept. No complaints. I would stay here again (I wish it were a bit less pricey). An overall excellent and welcoming stay. Recommended.
Lưu trú 2 đêm vào Tháng 11, 2023
Thierry Pecorella, General Manager trả lời vào 12/12/2023
Dear Madam, Dear Sir,We would like to thank you for this amazing review.We were truly delighted to having you among us.My staff excells everyday to make our prestigious guests' stays the most memorable.They will be pleased to read your feedback.We hope to have the privilege of welcoming you again at your now Parisian home, very soon.Kind regards,Thierry PecorellaGeneral Manager

10/10 - Xuất sắc

Sally

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Wonderful
We enjoyed an absolutely perfect stay at Hotel Bowmann. Everyone there just could not have been nicer and more helpful, the rooms were very pretty, quiet, clean, and comfortable, the breakfast spread was generous, the property itself is gorgeous, and the location is terrific. The pool and spa areas needed a little bit of freshening up, but that is such a minor quibble because it's amazing to find an indoor pool, hot tub, steam room/sauna at all in a Parisian hotel. The pool is very large! We booked a "family room" which is two adjoining rooms in a wing each with one king bed. This was not cheap but it was very comfortable for our family's stay in Paris. Highly recommend this hotel.
Lưu trú 2 đêm vào Tháng 11, 2023
Thierry Pecorella, General Manager trả lời vào 30/11/2023
Dear Madam, Dear Sir,We would like to thank you for this amazing review.We were truly delighted to having you among us.My staff excells everyday to make our prestigious guests' stays the most memorable.They will be pleased to read your feedback.We hope to have the privilege of welcoming you again at your now Parisian home, very soon.Kind regards,Thierry PecorellaGeneral Manager

10/10 - Xuất sắc

Alan

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lovely little hotel - rooms were comfortable and service was solid. The breakfast was great!
Lưu trú 3 đêm vào Tháng 10, 2023
Thierry Pecorella, General Manager trả lời vào 28/11/2023
Dear Madam, Dear Sir,We would like to thank you for this amazing review.We were truly delighted to having you among us.My staff excells everyday to make our prestigious guests' stays the most memorable.They will be pleased to read your feedback.We hope to have the privilege of welcoming you again at your now Parisian home, very soon.Kind regards,Thierry PecorellaGeneral Manager

10/10 - Xuất sắc

Jennifer

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Don't stay at the Bowmann unless you want all your whims catered to! Absolutely superior personalized service. Concergie Gerald is a whiz with recommendations and renovations and the whole staff treated us Royally. Spa and Pool area are top notch. Comfortable rooms, great location. A perfect stay 10/10
Lưu trú 4 đêm vào Tháng 11, 2023
Thierry Pecorella, General Manager trả lời vào 28/11/2023
Dear Madam, Dear Sir,We would like to thank you for this amazing review.We were truly delighted to having you among us.My staff excells everyday to make our prestigious guests' stays the most memorable.They will be pleased to read your feedback, especially Gerald.We hope to have the privilege of welcoming you again at your now Parisian home, very soon.Kind regards,Thierry PecorellaGeneral Manager

10/10 - Xuất sắc

Kudrat Singh

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We had an fab stay at the hotel. It was the perfect location for us - away from busy noisy parts but still walking distance to all the shopping and attractions. Room was ace, clean and modern Staff were brilliant - special shout out to asma and Guy the butler. Guy(pronounced Ghey) was fantastic, nothing was too much for him. He made my birthday very special. Got me a very delicious cake which was very sweet of him. Shout out to Gerald at the concierge he was excellent, very well connected. He helped us to book the tickets for the attractions. Overall the staff, location and experience of our stay was brilliant. You get what you pay for, a true 5 star experience. Will definitely be returning to this hotel.
Lưu trú 3 đêm vào Tháng 11, 2023
Thierry Pecorella, General Manager trả lời vào 28/11/2023
Dear Madam, Dear Sir,We would like to thank you for this amazing review.We were truly delighted to having you among us.My staff excells everyday to make our prestigious guests' stays the most memorable.They will be pleased to read your feedback, especially Guy, Asma and Gerald.We hope to have the privilege of welcoming you again at your now Parisian home, very soon.Kind regards,Thierry PecorellaGeneral Manager

10/10 - Xuất sắc

Jérôme

Đi cùng gia đình, Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Asma et son équipe est incroyable
Lưu trú 1 đêm vào Tháng 11, 2023
Thierry Pecorella, General Manager trả lời vào 28/11/2023
Cher Monsieur,Tout d'abord nous vous remercions du temps que vous avez pris, pour nous laisser un avis.Ce fut un plaisir de vous accueillir au sein de notre Maison Parisienne.Sachez que toute mon équipe a tout fait, pour rendre votre séjour inoubliable. Asma sera ravi de lire votre retour.Dans l'attente du plaisir de vous accueillir à nouveau parmi nous.Bien sincèrement,Thierry PecorellaDirecteur Général

4/10 - Kém

Mark

Khách đi công tác
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Không thích: Nhân viên & dịch vụ
£400 per night “5*” - 3* service
Stayed for business. After checking out they billed me for an item from the mini bar without checking or informing me. I had to call and they informed me they made a mistake. As a five star and the 2x cost of the hotel per night compared to hotels with similar rooms, food and quality, this was unacceptable. You pay the 2x price for the “supreme service”. In this case they would have just taken £35 if I didn’t notice when checking bills a few days later. They refunded the cost after asking me to sort out an email with the details (more overheads) and sent me an email with an apology. If you are going to operate as the highest quality rated hotel at £400 per night, you cannot afford to make mistakes of any size, and if you do, an email apology does not cut it. Similar quality hotel as the local 4* - would not class this as a 5* or stay ever again based on this experience. Poor show, 4* quality at best.
Lưu trú 2 đêm vào Tháng 11, 2023
Thierry Pecorella, General Manager trả lời vào 21/11/2023
Dear Sir, Dear Madam,We would like to thank you for your feedback.Unfortunately an error was made and immediately we contacted you to apologise for it.I will personally do the follow up with my team, to ensure that this situation will not happen again.Kind regards,Thierry PecorellaGeneral Manager

10/10 - Xuất sắc

shaliza

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This is a fantastic hotel with great rooms and amenities. It's clean, modern and in a great location that is walking distance to many attractions. This hotel stands out because of the staff. Everyone who works here goes out of their way to make your stay incredible. I have never had this kind of service anywhere else let alone in Paris. Special thanks to the entire front desk staff, Guy and Omar in the restaurant.
Lưu trú 3 đêm vào Tháng 11, 2023
Thierry Pecorella, General Manager trả lời vào 13/11/2023
Dear Sir, Dear Madam, We would like to thank you for this amazing review. We were truly delighted to having you among us. My staff excells everyday to make our prestigious guests' stays the most memorable. They will be pleased to read your feedback, especially Omar and Guy.We hope to have the privilege of welcoming you again at your now Parisian home, very soon. Kind regards, Thierry Pecorella General Manager

10/10 - Xuất sắc

Elena, Miami

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Such an incredible staff and the place is just magical! Definitely coming back ❤️
Lưu trú 5 đêm vào Tháng 10, 2023
Thierry Pecorella, General Manager trả lời vào 31/10/2023
Dear Ms. Meluk,We would like to thank you for this amazing review.We were truly delighted to having you among us.My staff excells everyday to make our prestigious guests' stays the most memorable.They will be pleased to read your feedback.We hope to have the privilege of welcoming you again at your now Parisian home, very soon.Kind regards,Thierry PecorellaGeneral Manager

10/10 - Xuất sắc

michael

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 3 đêm vào Tháng 10, 2023
Thierry Pecorella, General Manager trả lời vào 30/10/2023
Dear Mr. Joseph,We would like to thank you for this amazing review.We were truly delighted to having you among us.My staff excells everyday to make our prestigious guests' stays the most memorable.They will be pleased to read your feedback.We hope to have the privilege of welcoming you again at your now Parisian home, very soon.Kind regards,Thierry PecorellaGeneral Manager

10/10 - Xuất sắc

Yufu, Ithaca

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Best hotel experience I have had in my whole life. The butler man Guy is the best and the sweetest in the world!
Lưu trú 2 đêm vào Tháng 10, 2023
Thierry Pecorella, General Manager trả lời vào 30/10/2023
Dear Mr. Mo,We would like to thank you for this amazing review.We were truly delighted to having you among us.My staff excells everyday to make our prestigious guests' stays the most memorable.They will be pleased to read your feedback.We hope to have the privilege of welcoming you again at your now Parisian home, very soon.Kind regards,Thierry PecorellaGeneral Manager

10/10 - Xuất sắc

Allison

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Amazing hotel! Beautiful room, friendly and attentive staff, and wonderful location. Guy was the highlight!
Lưu trú 2 đêm vào Tháng 10, 2023
Thierry Pecorella, General Manager trả lời vào 30/10/2023
Dear Ms Deneen,We would like to thank you for this amazing review.We were truly delighted to having you among us.My staff excells everyday to make our prestigious guests' stays the most memorable.They will be pleased to read your feedback.We hope to have the privilege of welcoming you again at your now Parisian home, very soon.Kind regards,Thierry PecorellaGeneral Manager

2/10 - Tồi

william

Khách đi công tác
Không thích: Nhân viên & dịch vụ
Lưu trú 4 đêm vào Tháng 10, 2023
The reservations department trả lời vào 23/10/2023
Dear Mr. Oben,We would like to thank you for your note.We are surprised by this feedback, since upon departure you informed us that you had an amazing stay.Would you please be so kind to contcat us directly, so that we could discuss it further?Kind regards,

8/10 - Tốt

Elizabeth

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Nice rooms/Reception Needs Improvement
We are a couple in our 60s and stayed 3 nights in October 2023. Pros: Clean, in a delightful french provincial design, nice spacious room, very high tech bathroom with heated floors, a bidet, large walk-in shower and USB plugs. Nicely updated. Friendly Staff. Cons: Communication Mishaps. Staff at the front desk did not know of any breakfast places nearby to recommend for a pastry but highly recommended a place about a 15 min walk but it was a macaroon place. Hotel should have nearby restaurants to recommend. I tried calling down to get a washcloth. After several tries and no answer, I went downstairs. The front desk said they didn't have them but would call housekeeping for more hand towels. Then housekeeping sent up washcloths but why didn't reception know? There was a concierge desk but I never saw anyone at it. Finally, we told the night receptionist we would need a taxi at 6:30 AM. This person did not relay the message. 6:30AM we went downstairs and nobody was at the front desk. A manager soon appeared and told us the receptionist was helping someone. After about 10 min we started to panic. This manager tried very hard to get us a taxi but no taxis were available. About 20 min later, the reception guy showed up for work. They both tried to call taxis but they were impossible to get at that time. Fortunately after many tries, my husband found an Uber. I would not stay here again due to the problems with reception.
Lobby
Reception Desk
Standard Room
Lưu trú 3 đêm vào Tháng 10, 2023
Thierry Pecorella, General Manager trả lời vào 19/10/2023
Dear Ms. Muench,We would like to thank you for your feedback.We are truly sorry to hear about the problems you have encountered with our Front Office team. I will personally do the follow up with our Front Office Manager, in order to enhance the service that we provide to our prestigious guests.The issue you encountered does not reflect the service we offer at the Hôtel Bowmann.We hope to have the pleasure of welcoming you again among us.Best regards,Thierry PecorellaGeneral Manager

2/10 - Tồi

Ashleigh

Đi cùng gia đình
Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
DO NOT BOOK SUITE WITH TERRACE
With the exception of several wonderful staff members (Ramy at the front desk, Omar in the restaurant and the bellmen) our stay at the Bowmann was extremely disappointing. We booked the suite with the hot tub to treat ourselves (our father became ill on our trip and had to go to the hospital). When we arrived, the hot tub was empty and we were told it would be filled. After a few hours, it was partially filled and cold. After complaining, they said it would be fixed. It was not. The next day, we tried again. They said it had been fixed. It was not and we asked them to come see for themselves. When they did see that it was cold they were apologetic but said there was nothing they could do. We spent almost $5000 and were offered a discount of $139 when we checked out. Thankfully, hotels.com was able to refund us 10%. The worst part was that the hotel manager did not seem to even care about our situation or that we were disappointed by an experience that we had hoped would lift our spirits in a difficult time. Thank you to hotels.com for trying to make things right.
Lưu trú 2 đêm vào Tháng 10, 2023
The reservations department trả lời vào 19/10/2023
Dear Ms. Root,We are truly appaled tro read your review, bearing in mind that it is not entirely true.The issue with the jacuzzi was instantly resolved, although the temperature was not of your liking.Our technicla team kept on coming to the suite to make sure that everything was in order.We explained to you that we could not refund you the full amount, but we would be willing to offer you a 50% dicount to another booking.You categorically refused, since you wanted to stay on a complimentary basis.We understand that you were distressed about your family problems, but that does not excuse the insults towards our staff (after our refusal to let you stay on a complimentary basis).Please do not hesitate to contact us directly, should you wish to discuss all the issues honestly.Best regards,The Hôtel Bowmann

10/10 - Xuất sắc

Hugo

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 10, 2023
Thierry Pecorella, General Manager trả lời vào 17/10/2023
Dear Mr. Mbeumo,We would like to thank you for this amazing review.We were truly delighted to having you among us.My staff excells everyday to make our prestigious guests' stays the most memorable.They will be pleased to read your feedback.We hope to have the privilege of welcoming you again at your now Parisian home, very soon.Kind regards,Thierry PecorellaGeneral Manager

10/10 - Xuất sắc

Niki

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent hotel with a great staff and location.
Lưu trú 3 đêm vào Tháng 10, 2023
Thierry Pecorella, General Manager trả lời vào 16/10/2023
Dear Ms Angelkova,We would like to thank you for this amazing review.We were truly delighted to having you among us.My staff excells everyday to make our prestigious guests' stays the most memorable.They will be pleased to read your feedback.We hope to have the privilege of welcoming you again at your now Parisian home, very soon.Kind regards,Thierry PecorellaGeneral Manager

10/10 - Xuất sắc

Argentino Antonio

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff was extraordinarily kind. Especially Soma -I am not sure of the spelling- at the front desk.
Lưu trú 6 đêm vào Tháng 10, 2023
Thierry Pecorella, General Manager trả lời vào 16/10/2023
Dear Mr Diluigi,We would like to thank you for this amazing review.We were truly delighted to having you among us.My staff excells everyday to make our prestigious guests' stays the most memorable.They will be pleased to read your feedback.We hope to have the privilege of welcoming you again at your now Parisian home, very soon.Kind regards,Thierry PecorellaGeneral Manager

10/10 - Xuất sắc

Jordan

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Best hotel in Paris for the money and the rooms are SOOO beautiful and have high class everything inside of them!
Lưu trú 4 đêm vào Tháng 10, 2023
Thierry Pecorella, General Manager trả lời vào 16/10/2023
Dear Mr Ogron,We would like to thank you for this amazing review.We were truly delighted to having you among us.My staff excells everyday to make our prestigious guests' stays the most memorable.They will be pleased to read your feedback.We hope to have the privilege of welcoming you again at your now Parisian home, very soon.Kind regards,Thierry PecorellaGeneral Manager

10/10 - Xuất sắc

Yolanda

Lưu trú 3 đêm vào Tháng 5, 2023
Thierry Pecorella, General Manager trả lời vào 30/10/2023
Dear Ms Yung,We would like to thank you for this amazing review.We were truly delighted to having you among us.My staff excells everyday to make our prestigious guests' stays the most memorable.They will be pleased to read your feedback.We hope to have the privilege of welcoming you again at your now Parisian home, very soon.Kind regards,Thierry PecorellaGeneral Manager

10/10 - Xuất sắc

Carla

Đi theo nhóm, Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Muy bien diseñado
Lưu trú 4 đêm vào Tháng 9, 2023
Thierry Pecorella, General Manager trả lời vào 13/10/2023
Dear Ms. Fernandez Tena,We would like to thank you for this amazing review.We were truly delighted to having you among us.My staff excells everyday to make our prestigious guests' stays the most memorable.They will be pleased to read your feedback.We hope to have the privilege of welcoming you again at your now Parisian home, very soon.Kind regards,Thierry PecorellaGeneral Manager

10/10 - Xuất sắc

Khách đã xác thực

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 10, 2023
Thierry Pecorella, General Manager trả lời vào 13/10/2023
Dear Sir,We would like to thank you for this amazing review.We were truly delighted to having you among us.My staff excells everyday to make our prestigious guests' stays the most memorable.They will be pleased to read your feedback.We hope to have the privilege of welcoming you again at your now Parisian home, very soon.Kind regards,Thierry PecorellaGeneral Manager

10/10 - Xuất sắc

William

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 10, 2023
Thierry Pecorella, General Manager trả lời vào 12/10/2023
Dear Mr Azuz,We would like to thank you for this amazing review.We were truly delighted to having you among us.My staff excells everyday to make our prestigious guests' stays the most memorable.They will be pleased to read your feedback.We hope to have the privilege of welcoming you again at your now Parisian home, very soon.Kind regards,Thierry PecorellaGeneral Manager

10/10 - Xuất sắc

Ricardo

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 5 đêm vào Tháng 10, 2023
Thierry Pecorella, General Manager trả lời vào 10/10/2023
Dear Mr. Mayerstein,We would like to thank you for this amazing review.We were truly delighted to having you among us.My staff excells everyday to make our prestigious guests' stays the most memorable.They will be pleased to read your feedback.We hope to have the privilege of welcoming you again at your now Parisian home, very soon.Kind regards,Thierry PecorellaGeneral Manager