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"Very clean"

"We had a spectacular Premier balcony room with a corner of windows overlooking the river! It was perfectly cleaned each day and perfect in every way. I recommend to splurge on this. The buffet at the Next2 Cafe had an impressive array of delicious offerings. The location was also near perfect within walking distance to breakfast, lunch , dinner, massage, MRT, ferries, and even a money exchange next door. A great base to explore anywhere you want to go. The pool was great to enjoy after a hot day around town. The service was also impressive in every aspect. We took the complementary shuttle service to the pier area multiple times a day. Every staff member greeted us with a smile and a welcome back. We also stayed in 5 star hotels in Shanghai and Singapore during our trip, but this was the best overall experience. Now I know why it’s called the Shangri-La!"

"Outstanding service, very nice premises, lots of great food choices at breakfast "

"This hotel was top notch with everything! No complaints whatsoever. This hotel has been by far the best hotel we have ever stayed in!"

"Nice and clean hotel. Spa was conveniently located within hotel and opening hours are good. Tuk Tuk was convenient to provide access to BTS station"

"The customer service is genuinely warm and helpful. It's a beautiful hotel with a charming swimming pool and all the comforts you'd want. The staff are always ready to assist with any issues you might have. The restaurant area offers fantastic meals that you're sure to enjoy. "

"Both pools were clean and well maintained, the staff at the pool bar were outstanding with service and hospitality "

"great service, friendly staff. "

"Great stay before/after flying through BKK. Pool area is great and the shuttle service to airport is really helpful. Would definitely stay again!"