10/10 - Xuất sắc
Ines
Đi cùng bạn đồng hành
11/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
My husband and I stayed here during our anniversary trip to Paris in March. The customer service was exceptional from the front desk staff, to housekeeping staff, the bar and restaurant staff. We arrived at the hotel several hrs before checkin due to an early flight. We were greeted with smiles and told they would prioritize cleaning our room. We had breakfast at the restaurant while we waited. Our room was spacious and bigger than I had hoped. Beautiful aesthetic, throughout the hotel and the room. I will say there there were two instances when staff entered our room while we were in there. Granted the rooms are sound proof and maybe they didn’t hear us call out when they knocked but it was definitely odd. Thankfully we were not walking around naked but it happened twice! We were more surprised than upset but we also realize that we checked in much earlier than scheduled. This did not impact our stay. We visited the bar a few times and the bartenders were pleasant, gave good recommendations, and made good drinks. Another thing to note, there is a pub next door and they tend to keep the party going until about 4am so if you are a light sleeper you won’t be able to leave your window open through the night. It’s a very busy area. There are tons of food places and restaurants, grocery store, fast food, even Starbucks nearby. Very centralized location. We took Ubers everywhere and got to most places within 15min. We would definitely stay here again!
Ines
Lưu trú 6 đêm vào Tháng 3, 2024