While we truly appreciated the friendly and welcoming staff, we unfortunately had a number of issues with the condition of our room that significantly impacted our experience.
The room had a strong, unpleasant odor that seemed to be caused by mold or dampness. This smell was overpowering and led to us having allergies throughout the night, making it difficult to sleep and enjoy our time at the hotel. The sofa and rug in the room were also very dirty and emitted a foul stench, which only worsened the situation. The overall condition of the room was quite disappointing, and it seems that it may be in need of renovation to address these issues.
Additionally, the sheets did not feel fresh, which added to our discomfort. Given the nature of the room’s condition, we unfortunately felt that it didn’t meet the standards we expected from your hotel.
While we want to emphasize that the staff were wonderful, we feel that the room itself requires significant attention to improve its overall cleanliness and comfort. We hope you’ll take this feedback into account for future guests.
Thank you for your attention to this matter. We would appreciate any steps you can take to address these concerns.
Regards
RF
