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Nhận xét về Le Meurice - Dorchester Collection

5 out of 5
Le Meurice - Dorchester Collection
228 Rue De Rivoli, Paris, Paris

Nhận xét

9,6

Ngoại hạng

Đánh giá 10 - Xuất sắc. 237/290 nhận xét" "
Đánh giá 8 - Tốt. 36/290 nhận xét" "
Đánh giá 6 - Được. 12/290 nhận xét" "
Đánh giá 4 - Kém. 2/290 nhận xét" "
Đánh giá 2 - Tồi. 3/290 nhận xét" "

9,8/10

Sạch sẽ

9,6/10

Nhân viên & dịch vụ

9,6/10

Tiện nghi, dịch vụ

9,4/10

Điều kiện & cơ sở vật chất nơi lưu trú

9,4/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

YU-CHEN

Lưu trú 2 đêm vào Tháng 12, 2023
Christophe Chopineau Deputy General Manager Le M trả lời vào 08/01/2024
Dear Sir,It was a real pleasure to welcoming you to Le Meurice ! I would like to personally thank you for sharing such lovely scores regarding your recent stay with us.I was glad to hear that the quality of our services meet your expectations.Mr Hseh, we hope to seeing you again in the City of Light. In the meantime, the Guest Relations Team and I remain at your entire disposal for any assitance you may need. Best regards,

10/10 - Xuất sắc

Rahima

Lưu trú 5 đêm vào Tháng 12, 2023
Christophe Chopineau Deputy General Manager Le M trả lời vào 08/01/2024
Dear Miss,We were delighted to welcoming you to Le Meurice! I would like to personnaly thank you for sharing your lovely scores with us regarding your recent stay. Your feeback is a great source of motivation and satisfaction for my teams. We are looking forward to seeing you again in your Parisian Palace on the occasion of your next visit in the City of Lights.Sincerely,

10/10 - Xuất sắc

Roberto

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This has got to be the most wonderful hotel I have ever stayed in. Besides being beyond beautiful, the staff is simply exceptional. I love that they have chosen to update the hotel by keeping the traditional style with just the right modern and tasteful touches. Outstanding in every way.
Lưu trú 3 đêm vào Tháng 10, 2023
Christophe Chopineau, Deputy General Manager trả lời vào 12/11/2023
Dear Sir,It was a true pleasure welcoming you and your wife to Le Meurice during your recent visit to Paris. Thank you very much for taking the time share your lovely remarks regarding your stay with us. We genuinely value and appreciate your feedback. The attention to details we always strive to provide you did not go unnoticied and we are blessed to read you. It has been my pleasure to share your compliments the team who were honored to hear they contributed to the success of your experience among us. We were delighted to hear also that you loved our new refurbishment!We look forward to welcoming you back to your home away from home in Paris, Le Meurice.In the meantime, I remain at your entire disposal. Sincerely,

10/10 - Xuất sắc

DIMITRA

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 5 đêm vào Tháng 10, 2023
Franka Holtmann, General Manager, Le Meurice Paris trả lời vào 22/10/2023
Dear Madam,We were delighted to welcoming you back to Le Meurice! I would like to personally thank you for rating us with such lovely scores regarding your visit. We hope to have the pleasure of welcoming you again soon in your Parisian home.Sincerely,

10/10 - Xuất sắc

DIMITRA

Lưu trú 3 đêm vào Tháng 10, 2023
Franka Holtmann, General Manager Le Meurice trả lời vào 12/11/2023
Dear Madam,We were delighted to welcoming you back to Le Meurice! I would like to personally thank you for rating us with such lovely scores regarding your visit. We hope to have the pleasure of welcoming you again soon in your Parisian home. Sincerely,

10/10 - Xuất sắc

Jamie

Thích: Điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 4 đêm vào Tháng 5, 2023
Christophe Chopineau, Deputy General Manager, Le M trả lời vào 12/10/2023
Dear Madam,We were delighted to welcoming you back to Le Meurice for your visit last May! I would like to personally thank you for sharing your lovely scores with us! Your feedback is certainly a great source of motivation for all my teams. We hope to seeing you again soon in the City of Lights. In the meantime, the Guest Relations team and I remain at your entire disposal for any assistance you may need. Sincerely,

10/10 - Xuất sắc

Mioko

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
歴史あるホテルですが、水回りも綺麗にリフォームされているようで生活で快適です。ホテルスタッフの皆さんはとても親切です。
Lưu trú 2 đêm vào Tháng 9, 2023
Christophe Chopineau, Deputy General Manager, Le M trả lời vào 13/09/2023
Dear Madam,Greetings from Le Meurice ! It was such a pleasure to welcoming you to our property.I would like to sincerely thank you for taking the time to share these lovely comments following your recent stay. We genuinely value and appreciate your feedback and are delighted to hear that the services of our staff meet with your expectations. We are looking forward to seeing you again for your future visit in the City of Light. In the meantime, I wish you a pleasant day.Best regards,

10/10 - Xuất sắc

Shane

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Amazing hotel with perfect service! The best staff ever! Quiet elegance at its finest!
Lưu trú 3 đêm vào Tháng 8, 2023
Christophe Chopineau, Deputy General Manager, Le M trả lời vào 10/08/2023
Dear Mr. Gauthier,We were delighted to welcoming you and your wife to Le Meurice on the occasion of your honeymoon. The fact that you chose our property for this celebration means a lot to us ! Please allow me to sincerely thank you for taking the time to share your lovey scores and comments. We were delighted to hear that you spent a most enjoyable stay and that the services of our staff meet with your expectationsWe hope to welcoming you back to Le Meurice very soon for you next travel to the City of Light, in the meantime I wish you a lovely day. Warmest regards,

10/10 - Xuất sắc

Pierre

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 4 đêm vào Tháng 7, 2023
Christophe Chopineau, Deputy General Manager, Le M trả lời vào 04/08/2023
Cher Monsieur Gosselin, Ce fut un réel plaisir de vous accueillir au Meurice pour cette occasion si spéciale !Je tenais sincèrement à vous remercier d’avoir partagé votre ressenti durant votre séjour. Je suis enchanté de voir, grâce aux notes que vous nous avez attribuées, que vous avez passé un agréable séjour parmi nous.Toute l'équipe du Meurice se joint à moi afin de vous partager mes chaleureuses pensées en attendant d'avoir le plaisir de vous recevoir de nouveau. Bien à vous,

10/10 - Xuất sắc

Martha Daniela

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Espectacular
Espectacular. Camas súper cómodas. Sin duda uno de los mejores hoteles en Paris. Lo recomiendo mucho.
Lưu trú 1 đêm vào Tháng 7, 2023
Christophe Chopineau Deputy General Manager trả lời vào 22/07/2023
Dear Madam,Greetings from Le Meurice ! It was such a pleasure to welcoming you to our property. I would like to sincerely thank you for taking the time to share these lovely scores and comments following your recent stay. We look forward to welcoming you to Le Meurice for your future Parisian trip, in the meantime, I wish you a pleasant day. Best regards, Christophe Chopineau Deputy General Manager Le Meurice, Paris

10/10 - Xuất sắc

Keith

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
The hotel and staff were amazing!!!…woukd definitely stay there again ..
Lưu trú 4 đêm vào Tháng 6, 2023
Franka Holtmann, General Manager, Le Meurice. trả lời vào 28/06/2023
Dear Keith, We were delighted to welcoming you to Le Meurice ! I would like to personnaly thank you for sharing your lovely scores and comments with us. I am pleased to learn that you keep some unforgettable memories of your stay in Paris ! All our teams look very much forward to welcoming you back in the nearest future.Sincerely,

8/10 - Tốt

Susan

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We stayed on the newly renovated 5 th floor. Room 517 There was No chandelier in the room. Also, the drapes did not completely close to block out the early morning sun. They were not on the track either on the ends. So they didn’t close. Seems they are possibly too small For the windows. Other than that it was beautiful! Thank you! Gorgeous hotel. Great service.
Lưu trú 2 đêm vào Tháng 6, 2023
Franka Holtmann, General Manager, Le Meurice trả lời vào 28/06/2023
Dear Susan, It was a real pleasure to welcoming you to Le Meurice and making you discover our newly refursbished rooms. I deeply regret to read about the technical issues with the black out windows. Rest assured that it has been duly taken into consideration and that we are actively resolving it.Please allow me to personnaly thank you for taking the time to share such constructive comments.We hope to have the pleasure of welcoming you back in a not too distant future to offer you a flawless experience. Sincerely,

10/10 - Xuất sắc

Tianxiang

Lưu trú 6 đêm vào Tháng 3, 2023
Franka Holtmann trả lời vào 26/04/2023
Dear Sir, We were delighted to welcoming you at Le Meurice on the occasion of your recent stay in Paris. I would like to thank you for taking the time to share your lovely scores with us. Your feedback were very valuable, I am pleased to learn that you spent the most enjoyable time in our parisian palace. I hope you had the pleasure of seeing you back in the nearest future. Sincerely, Franka Holtmann, General Manager, Le Meurice – Paris

10/10 - Xuất sắc

Julian

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Beautiful Hotel, fantastic welcome. Newly renovated room was lovely. Bar wonderful, great service. Perfect luxury Parisian stay
Lưu trú 2 đêm vào Tháng 3, 2023
Franka Holtmann, General Manager, Le Meurice. trả lời vào 06/04/2023
Dear Sir, We were delighted to welcoming you to Le Meurice ! I would like to sincerely thank you for taking the time to share your impressions regarding your recent stay with us. We genuinely value and appreciate your feedback. I am pleased to read that the comfort of our rooms met with your expectations and that our teams have greatly contibuted to the sucess of your visit in Paris. Our Bar team was thrilled to hear your praise too !We are looking forward to seeing you again in your Parisian Palace on the occasion of your next visit in the City of Lights.Sincerely,

10/10 - Xuất sắc

Claudia

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excelente
Lưu trú 3 đêm vào Tháng 3, 2023
Franka Holtmann, General Manager, Le Meurice. trả lời vào 27/03/2023
Dear Mrs Gomez, We were delighted to welcoming you to Le Meurice on the occasion of your early birthday and wedding anniversary. I am honored to read that you have choosen our property for such special events !We looking forward to see you soon during your next trip in Paris. Sincerely,

10/10 - Xuất sắc

pamela

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Très bien en général
Lưu trú 1 đêm vào Tháng 3, 2023
Franka Holtmann General Manager Le Meurice trả lời vào 19/03/2023
Chère Madame,Nous vous remercions d'avoir partagé votre retour suite à ce nouveau séjour au Meurice. C'est un plaisir de lire que vous gardez un beau souvenir de votre expérience. S'il y a quoi que ce soit que nos équipes auraient pu anticiper différemment, n'hésitez pas à nous en faire part afin que vos futures visites soient toujours aussi mémorables. Sincèrement,

10/10 - Xuất sắc

Rachel

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Exceptional customer service and attention to detail.
Lưu trú 1 đêm vào Tháng 1, 2023
Franka Holtmann trả lời vào 20/01/2023
Dear Ms. Pruitt,I wanted to thank you once again for taking the time to share your positive feedback following your experience at Le Meurice. It was a true pleasure for us to accommodate you. The entire would be more than delighted to greeting in the nearest future in your new Home away from Home and to take good care of you and your husband. Sincerely, Franka Holtmann, General Manager, Le Meurice.

10/10 - Xuất sắc

Shigeru

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
いつもながら、迅速性、効率性、真心と最高のサービスを享受しました。次回もここしかないと思いました。
Christophe Chopineau, Deputy General Manager trả lời vào 12/11/2023
Dear guest,It was such a pleasure to welcoming you to our property during your recent stay in Paris. I would like to sincerely thank you for taking the time to share your wonderful comments following your recent experience with us. We look forward to welcoming you again for many more occasions in the City of Lights.Sincerely,

10/10 - Xuất sắc

Bernadette, Englewood

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The most beautiful hotel I have ever been. The architecture is breathtaking. The service, excellent!
Lưu trú 3 đêm vào Tháng 8, 2022
Franka Holtmann trả lời vào 01/09/2022
Dear guest,Thank you for your time replying to Expedia survey following your recent visit to Le Meurice. I am delighted to read such wonderful comments. Please count on me to largely share your feedback with my collaborators. I look very much forward to the pleasure of welcoming you back in the nearest furture and I remain in the meantime at your disposal. Sincerely yours, Franka Holtmann, General Manager, Le Meurice.

6/10 - Được

Sassan

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi phòng
Unreasonable Expense
Nice hotel and great area but charges are definitely unreasonable, 100 Euro per day for service (mandatory), 100 Euro per day for extra bed for my child (while I booked the room for 3 people and never experienced such), super expensive room service and breakfast, never paid as much for hotels fee while the rate are already among most expensive in Paris!!
Lưu trú 1 đêm vào Tháng 8, 2022
Le Meurice trả lời vào 08/09/2022
Good evening,Thank you for having chosen Le Meurice during your recent visit to Paris and for taking the time to write us. We genuinely value and appreciate your feedback.I would like to personally apologise for the service provided not corresponding to our expertise and the fact that we did not have the opportunity to go beyond your expectations.Thank you for bringing this to my attention, as it is through such constructive feedback that we are able to continually improve our service.I have sent you a personal note by email.I look forward to hearing back from you. Kind regards,Franka HoltmannGeneral ManagerHotel Le Meurice

10/10 - Xuất sắc

Luigi

Lưu trú 1 đêm vào Tháng 8, 2022
Jérémie trả lời vào 16/08/2022
Dear Luigi, Thank you for having chosen Le Meurice during your recent visit to Paris and for taking the time to write a very pleasant comment. We genuinely value and appreciate your feedback. This was shared with all the teams who made your stay a unique moment. I look forward to welcoming back in not a too distant future. Best regards, Jérémie Director of Guest Experience Le Meurice

10/10 - Xuất sắc

Karen

Lưu trú 2 đêm vào Tháng 7, 2022

10/10 - Xuất sắc

Patricia

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Amazing stay at an amazing hotel. We will be back
Lưu trú 3 đêm vào Tháng 6, 2022
Franka Holtmann trả lời vào 16/07/2022
Dear Mrs. Murphy, Thank you very much for taking the time during and after your stay with us to filled out the Expedia surveys. Your feedback were really appreciated. We were delighted to learn you spent the most enjoyable time at Le Meurice. I hope to have the pleasure of seeing you back in the nearest future. Sincerely, Franka Holtmann, General Manager, Le Meurice.

10/10 - Xuất sắc

Marisa

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The General Manager of Le Meurice, Franka Holtmann tends to ever detail for your comfort. The beds are the most comfortable, the hotel is gorgeous and service is perfection. The staff is truly engaged in the experience of the guests down to the bell captain who remembered me from my stay the previous week before a trip to Morocco, which he remembered and asked me about while helping take my luggage downstairs. That’s hard to train. You need to hire remarkable people for that result and Ms. Holtmann seems to have accomplished that beautifully! Thank you!!
Lưu trú 1 đêm vào Tháng 5, 2022
Franka Holtmann trả lời vào 16/07/2022
Dear Madam, It was such an honor to welcoming you twice in a short time period. I wished to sincerely thank you for your kindest feedback. It has been a real pleasure for me to share your comments with my team and especially to the Head of Bellboys, who was thrilled to were singling out. I am delighted to count on our talented collaborators to serve our hosts. I look forward to welcoming you back to your Parisian Home, Le Meurice. In the meantime, I stay at your entire disposal. Sincerely yours, Franka Holtmann, General Manager, Le Meurice.

10/10 - Xuất sắc

Ya-Ling, Astoria

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 5, 2022

10/10 - Xuất sắc

Ya-Ling, Astoria

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Really enjoyed my stay here. Thank you.
Lưu trú 1 đêm vào Tháng 5, 2022
Franka Holtmann trả lời vào 16/07/2022
Dear Ya-Ling, Many thanks for your kind reviews following your stay among us. We were delighted to welcoming you and already look forward to seeing you in the nearest future to Le Meurice. In the meantime I remain at your entire disposal. Sincerely, Franka Holtmann, General Manager, Le Meurice.

10/10 - Xuất sắc

Megan

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Without question - superb!
Lưu trú 7 đêm vào Tháng 5, 2022
Franka Holtmann General Manager Le Meurice trả lời vào 16/05/2022
Dear Madam, I truly thank you for your this lovely review that means a lot to us! We would be most grateful to have the opportunity of wecoming you back on a future visit in Paris. In the meantime, our teams remain at your disposal for any request you may have. Sincerely, Franka Holtmann, General Manager, Le Meurice

10/10 - Xuất sắc

Jamie

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 4 đêm vào Tháng 5, 2022

10/10 - Xuất sắc

Martin

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Der Service ist vorbildlich, die Concierges sind sehr fähig. Auch auf dem Niveau leider nicht selbstverständlich. Die Restaurants sind in ihrer Kategorie wunderbar, das Dekor wunderschön. Zimmer sind Geschmacksache. Mancher wünscht es sich vielleicht moderner. Das ist eben auch eine Gesamtentscheidung, wie man das Hotel aufstellen will.
Lưu trú 2 đêm vào Tháng 5, 2022
Christophe Chopineau, Deputy General Manager trả lời vào 16/05/2022
Dear Sir, I truly thank you for taking the time to write us such a thoughtfull review regarding your recent stay. Our concierges and restaurants teams were thrilled to hear your praises! Moreover, please kindly know that we are currently upgrading our rooms to provide indeed more modern decor and facilities. We would love to make you discover our more recent options on a future visit. Please feel free to contact our guest Relations team, so they can oversee your booking arrangements at that time. With our warmest regards, Christophe Chopineau, Deputy General Manager, Le Meurice

10/10 - Xuất sắc

Clemens

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We had a very nice stay with our family and enjoyed the excellent service very much!
Lưu trú 3 đêm vào Tháng 5, 2022
Franka Holtmann General Manager Le Meurice trả lời vào 11/05/2022
Dear Madam, dear Sir, We are truly thankful for your beautiful review regarding your recent visit. The fact that you and you famiily appreciated our property and the service means a lot to us. We would be delighted to welcoming you back in the future! Sincerely, Franka Holtmann General Manager Le Meurice

10/10 - Xuất sắc

Khách đã xác thực

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Muy bueno el hotel, no falta detalle para una estadía placentera en París.
Lưu trú 3 đêm vào Tháng 4, 2022
Franka Holtmann trả lời vào 29/04/2022
Dear guest, I would like to sincerely thank you for completing the Expedia online survey following your last stay among us. Your feedback are valued and appreciated and I am delighted you enjoyed your stay at Le Meurice. We hope seeing back in the nearest future and I remain in the meantime at your entire disposal. Sincerely, Franka Holtmann, General Manager, Le Meurice.

10/10 - Xuất sắc

robert

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Truly Five Star in every way.
Lưu trú 3 đêm vào Tháng 4, 2022
Franka Holtmann, General Manager Le Meurice trả lời vào 18/04/2022
Dear Sir, dear Madam, We genuinely appreciate your kind review, thank you very much! It is a pleasure to learn that our establishment and our staff met with your expectations. We would be more than happy to welcoming you back on a future occasion. Sincerely,

10/10 - Xuất sắc

Sue

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Fabulous hotel and experience
Lưu trú 5 đêm vào Tháng 4, 2022
Franka Holtmann General Manager Le Meurice trả lời vào 25/04/2022
Dear Sir, dear Madam, I truly thank you for taking the time to write us this kind feedback! We look forward to welcoming you back in the near future. In the meantime, all our teams remain at your disposal for any request you may have. Warm regards,

6/10 - Được

Juliet

Quality of room problems
We arrived early and we are thankful that the hotel provided an early check in. After a long flight from the US this was highly appreciated. The complaints regarding the room and service to the room are as follows; Upon check in the A/C was not working. They did correct this the following day however this is something that provided a difficult nights rest and at theses prices is not acceptable. We were given a King room, we had upgraded to a premier king room however the bed was two full size beds pushed together. The hide this well but there was a seam in the middle of the beds which was uncomfortable. This in my mind is very bizarre that a hotel of this class and high standards would push two beds together to make a King. The bathroom was a very nice size with a tub and shower. I prefer showers and do not utilize tubs that often. The shower door did not close all the way therefore there was leaking into the bathroom every time we took a shower. We were both careful to turn the shower head closer to the inside to avoid the water spilling but very difficult and again it something that you would consider you would have to deal with at over $1400 per night. We notified the front desk and nothing was don’t to fix the problem. They did not offer to move us to another room etc. we noticed that this must be a chronic problem because their were rust stains around the edges of some of the floor and around the toilet.
Lưu trú 7 đêm vào Tháng 4, 2022
C. Chopineau Deputy General Manager Le Meurice trả lời vào 19/04/2022
Dear Madam, Thank you for taking the time to share your recent experience at Le Meurice with those otherwise positive but precise elements. As we have already been in touch by email, please allow me to reiterate my sincere apologies for not meeting up with your expectations. Your remarks are taken very seriously and will undoubtely help us improve the quality of service we offer. I kindly invite you to get back to me directly so we can discuss in further details all the constructive comments you mentionned. In the meatime I do remain at your entire disposal and assure you in advance of my best care and attention. With my warmest regards,

10/10 - Xuất sắc

James, Laguna Beach

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Wonderful hotel. Very pleasant staff. Spa area was very nice and the bar was amazing. We had a terrific trip. James
Lưu trú 4 đêm vào Tháng 3, 2022
Franka Holtmann trả lời vào 23/03/2022
Dear Sir, Thank you very much for having chosen Le Meurice for your parisian stay. I am very pleased to hear that you had a wonderful time with us. Thank you for sharing your feedback which means a lot for our teams. We hope to have the pleasure of welcoming you back very soon. Sincerely, Franka Holtmann General Manager Le Meurice

10/10 - Xuất sắc

Asillah

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I was impressed with the service and I highly recommend it for anyone to stay.
Lưu trú 4 đêm vào Tháng 3, 2022
Franka Holtmann trả lời vào 23/03/2022
Dear Madam, I wanted to thank you personally for your stay at Le Meurice. I am delighted to learn that you had an enjoyable time at our Parisian Palace. I hope to have the pleasure of welcoming you back very soon. Sincerely, Franka Holtmann General Manager Le Meurice

10/10 - Xuất sắc

Cameron

Lưu trú 2 đêm vào Tháng 3, 2022
Franka Holtmann trả lời vào 12/03/2022
Dear Cameron, I wished to personally thank you for taking the time to share this rate with us regarding your recent stay in Paris. We genuinely value and appreciate your feedback and are very happy you enjoyed your stay with us. I sincerely hope to welcome you back in the nearest future and remain in the meantime at your disposal. Sincerely, Franka Holtmann, General Manager, Le Meurice

10/10 - Xuất sắc

Nicholas

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Outstanding location
Lưu trú 3 đêm vào Tháng 2, 2022
Franka Holtmann trả lời vào 28/02/2022
Dear Mr. Spanakis, I would like to sincerely thank you for taking the time to write us after your recent visit to Le Meurice. I am thrilled that you enjoyed your stay with us following the score you gave us. We very much look forward to have the pleasure of welcoming you back at the soonest and remain at your entire disposal until then. Sincerely, Franka Holtmann General Manager Le Meurice

10/10 - Xuất sắc

ABDUL-HAMEID

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Perfect location
Lưu trú 3 đêm vào Tháng 2, 2022
Amélie - Guest experience trả lời vào 19/02/2022
Dear Mr. Abdul-Hameid , Thank you very much for your excellent feedback! It was a pleasure to have you among us and we sincerely thank you for choosing le Meurice. We stay at your entire disposal for any further assistance. We wish you a lovely day. Sincerely, Amélie

10/10 - Xuất sắc

Sherry

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 4 đêm vào Tháng 2, 2022

10/10 - Xuất sắc

Fernanda

Lưu trú 1 đêm vào Tháng 1, 2022
Franka Holtmann trả lời vào 27/01/2022
Dear Madam, We sincerely thank you for sharing your feedback regarding your recent stay with us! Given the score you gave us, we are thrilled to see that your experience at Le Meurice met with your expectations. I take this oppotunity to wish you a wonderful New Year, with the hope of welcoming you back in 2022. With our warmest regards, Franka Holtmann General Manager Le Meurice

10/10 - Xuất sắc

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Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
スタッフのサービスが素晴らしい。家庭的な雰囲気も好感が持てる。
Lưu trú 5 đêm vào Tháng 12, 2021
Franka Holtmann - General Manager trả lời vào 04/01/2022
Dear Sir, Dear Madam, I would like to thank you for sharing your impressions regarding your recent visit with us at Le Meurice. We genuinely value and appreciate your feedback and are more than pleased to learn you are entirely satisfied with your stay. We look forward to welcoming you back to Le Meurice in the near future. Yours sincerely, Franka Holtmann General Manager Le Meurice

10/10 - Xuất sắc

Chirag

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi phòng
Exceptional hotel and service levels. Not cheap but you get the quality you are paying from from the check in to the immaculate beautiful rooms. Great music at the bar in the evenings and very French great quality breakfast both with impeccable service
Lưu trú 2 đêm vào Tháng 11, 2021
Franka Holtmann General Manager Le Meurice trả lời vào 04/12/2021
Dear Sir, Thank you very much for having chosen Le Meurice for your parisian stay. I am delighted to hear that you had an enjoyable time with us. Your feedback is valuable to us and I will make sure to share it with the teams. We hope to have the pleasure of welcoming you back very soon. Sincerely, Franka Holtmann General Manager Le Meurice

10/10 - Xuất sắc

Kristen

Lưu trú 1 đêm vào Tháng 10, 2021

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Excelente servicio y experiencia
Lưu trú 3 đêm vào Tháng 9, 2021
Christophe Chopineau - Director General Adjunto trả lời vào 07/10/2021
Estimado señor, estimada señora, Ha sido un placer recibirle en Le Meurice durante su estancia en París Me gustaría agradecerle el tiempo que ha dedicado a compartir su experiencia. Estoy encantado de leer que ha tenido una estancia maravillosa con nosotros. Espero tener la oportunidad de recibirles de nuevo en Le Meurice en un futuro próximo, Sinceramente, Christophe Chopineau Director General Adjunto Le Meurice

10/10 - Xuất sắc

Marshall

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I've never met a more efficient, competent, savvier, friendlier staff than I experienced here. Old school hotel service. The best!
Lưu trú 1 đêm vào Tháng 9, 2021
Franka Holtmann trả lời vào 10/09/2021
Dear Sir, Dear Madam, Thank you very much for taking the time to share your impressions regarding your recent visit with us at Le Meurice. We genuinely value and appreciate your feedback and are very delighted that you have fully enjoyed your stay. We look forward to welcoming you back to Le Meurice in the near future. Yours sincerely, Franka Holtmann General Manager Le Meurice

10/10 - Xuất sắc

Benjamin

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Hôtel merveilleux
Séjour parfait , petit déjeuner cher car c est pas un buffet , confort de la chambre parfait et spa aussi parfait
Lưu trú 1 đêm vào Tháng 8, 2021
Franka Holtmann Directeur Général trả lời vào 18/09/2021
Cher Monsieur, Ce fut un plaisir de vous accueillir au Meurice et je tiens à vous remercier d'avoir pris le temps de partager vos impressions lors de votre séjour. Je suis enchanté de voir que, grâce à la note que vous nous avez attribuée, vous avez passé un agréable moment parmi nous. Je reste à votre entière disposition et j’espère avoir le plaisir de vous accueillir au Meurice à nouveau prochainement. Sincèrement, Franka Holtmann Directeur Général Le Meurice

10/10 - Xuất sắc

Ahmad

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Highly recommend
Simply superb
Lưu trú 2 đêm vào Tháng 8, 2021
Le Meurice trả lời vào 18/08/2021
Dear guest, Thank you very much for your excellent feedback! It was a pleasure to have you among us and we sincerely thank you for choosing le Meurice. We wish you a lovely day. Sincerely, Amélie

8/10 - Tốt

Gina

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
The hotel was very grand and formal
Lưu trú 1 đêm vào Tháng 7, 2021
Le Meurice trả lời vào 31/07/2021
Dear Madam, Thank you for having chosen Le Meurice during your recent visit in Paris. From the overall score, I understand that you enjoyed your stay at the hotel. However, I wonder if you are fully satisfied regarding your comment. We continually want to improve our service and I would be greatfull if you have the possibily to give me more details. I look forward to hearing from you. Sincerely, Franka Holtmann General Manager Le Meurice

10/10 - Xuất sắc

Kyle

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Excellent!
Fantastic location... right in the center of everything. The front desk staff were lovely and the concierge extremely helpful in making restaurant reservations. The housekeeping staff were the best I've ever experienced... responsive, efficient and thorough. I also loved the authentic classical feel combined with the modern technology. Make sure to have a drink at Bar 228 if you stay. Overall, I was very impressed and would recommend this hotel to anyone i thought was willing to spend.
Lưu trú 4 đêm vào Tháng 7, 2021
Le Meurice trả lời vào 31/07/2021
Dear Sir, Thank you for having chosen Le Meurice during your recent visit to Paris and for taking the time to write a very pleasant comment. We genuinely value and appreciate your feedback. This was shared with all the teams who made your stay a unique moment. I look forward to welcoming back in not a too distant future. Sincerely, Franka Holtmann General Manager Le Meurice