Khách sạn Parma Heights

"Very pleasant check-in / check out staff, very good breakfast "

"Rooms were clean and staff was friendly. I ended up needing laundry services and there is a washer and dryer available free of charge and tide pods for purchase at the front desk."

"Clean, funky fun place to stay. Only thing that could be improved is a thicker blanket/comforter on the bed, and improved breakfast options. I would stay here again."

"It was ok."

"Pool and hot tub were nice"

"Great location and shuttle service to Cleveland Hopkins airport. Wear and tear in room, specifically bathroom. "

"AC was good. No internet or tv. Breakfast did not look all that appetizing. Staff was nice and helpful."

"The Staff was awesome! So friendly and helpful. The Shuttle drivers were so nice and helpful with the bags."

"Clean and affordable"

"This was my first time visiting Ohio and I could not have chosen a better place to stay. The room was incredible, spacious and had everything I needed. It’s a short drive to Westlake for shopping and additional food options. It’s quiet and close to the interstate but not so close that you can hear traffic. I was a solo female traveler this trip and safety is always a priority when I’m traveling alone, I felt safe the entire time and hotel staff were so sweet and remembered that I was solo and...

"Honest and respectful staff, so nice to have a comfortable & convenient stay' Thank you so much'"

"AC is a bit loud. Staff is very friendly and helpful. Location and parking is convenient."

"The reservation was made through Expedia, with notes to have 2 cribs available upon arrival. I called the hotel to confirm prior to flying in. That night, upon checkin, they did not have any cribs as promised. But luckily, they were able to find a couple pack and plays. I had to request additional bedding several times, but kept getting sheets rather than blankets/pillows. There were numerous miscommunications. Other than that, the trundle bed in the "suite" was stained with urine marks. ...

"Linoleum floors in our room. Red stains on the bedspread. Brown stains on the bed sheets. The room was shabby and not well cleaned"

"Great staff. Very nice. Room was very clean. Rooms have a fridge and microwave. Breakfast included fruit and yogurt."

"Clean room"

"Breakfast was great. Damned coffee machines dont work for me in the rooms. Just put regular coffee macine in rooms."

"Since it's a large corporate property my expectation was that it would be similar to other properties that stayed. However it was quite surprising to see some type of soil stain on the bedspread, and the tiles in the bathroom coming up from the floor. But the next morning when it was time to take a shower, I was surprised to see that the shower head was not mounted to the wall just hanging like a hand shower. There was no place to put in to take a shower so I had to hold on to it the whole time....

"Room was clean except for a huge stain on the bedsheet. The sheet was clean, but the stain was disturbing. Staff, especially in the morning were excellent. My husband and I flew in on a Wednesday night, and the shuttle picked the rest of my family up in the morning and brought them to the hotel. I would definitely stay here again if the stained sheet gets addressed."

"Desk clerk was very helpful and supplied extra pillows when requested. Room quiet and comfortable. The TV channel guide was missing and I did not receive my wake-up call, but I had set my alarm on my phone just in case. Shuttle was great!"