2/10 - Tồi
Alex
08/06/2025
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
Avoid – Noisy, Dishonest, and Poorly Managed
The Bloc Hotel in Patong was a deeply disappointing experience. The rooms are poorly soundproofed, cheaply renovated, and incredibly noisy. Despite advertising breakfast until 11am, the included voucher at the Coffee Club expired at 10:30 – a clear trap to catch guests out. Reception staff were unhelpful and dismissive when this was raised.
The hotel claims to ban outside guests after 3am, yet I was kept awake by the guest next door hosting an escort from 3am to 7am. Loud music, explicit conversations, and audible ‘activity’ filled the night. I called reception several times, but they did nothing. I informed them I would check out due to the disturbance and lack of action.
In the morning, staff denied any complaints were made, refused to confirm my early checkout, and declined to refund unused nights. No follow-up, no resolution – just outright refusal.
It became clear that the hotel turns a blind eye to this type of activity. The lobby atmosphere reinforced that it’s little more than a knocking shop disguised as a hotel.
There are far better options in Patong. This place is a scam – noisy, dishonest, and managed with complete disregard for guest experience. Avoid.
Alex
Lưu trú 4 đêm vào Tháng 5, 2025
