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Nhận xét về Inn on the Hudson

2 out of 5
Inn on the Hudson
634 Main Street, Peekskill, NY

Nhận xét

6,8
Đánh giá 10 - Xuất sắc. 240/1003 nhận xét" "
Đánh giá 8 - Tốt. 269/1003 nhận xét" "
Đánh giá 6 - Được. 223/1003 nhận xét" "
Đánh giá 4 - Kém. 143/1003 nhận xét" "
Đánh giá 2 - Tồi. 128/1003 nhận xét" "

7,2/10

Sạch sẽ

7,6/10

Nhân viên & dịch vụ

5,8/10

Tiện nghi, dịch vụ

6,4/10

Điều kiện & cơ sở vật chất nơi lưu trú

6,6/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

shamika

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 5, 2024
Manager trả lời vào 26/05/2024
Hello shamika,We're delighted to hear that you had a wonderful stay with us! We look forward to welcoming you back again soon for another exceptional experience at our hotel.

2/10 - Tồi

Peter

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 5, 2024
Manager trả lời vào 24/05/2024
Hello Peter, We're sorry to hear that your experience did not meet your expectations. We encourage you to reach out to us with any feedback you may have so we can address any issues promptly.

6/10 - Được

Martha, New Canaan

Đi cùng bạn đồng hành
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Beautiful view of the Hudson River from many of the rooms. Easy to locate and get to and from. Very 'down at the heels' in basic property upkeep. Not one hook to hang a towel or clothes in the bathroom. The mini-fridge and microwave were under the luggage rack/clothes hanger and had to be moved in order to hang our clothes!
Lưu trú 1 đêm vào Tháng 5, 2024
Manager trả lời vào 21/05/2024
Hello Martha, We appreciate your feedback on the lovely view and convenience of our location. We'll certainly take note of your comments regarding property upkeep and the placement of amenities in the room for future improvements. Your insights are invaluable to us as we strive to enhance our guest experience.

4/10 - Kém

Thomas

Đi cùng bạn đồng hành
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
The location was very nice, with a view of the river. The building is old, so the sound insulation was poor. We had a bad experience with a neighboring guest, which was not the Inn's fault, but this combined with the noisy refrigerator and AC unit resulted in a very poor nights sleep.
Lưu trú 2 đêm vào Tháng 5, 2024
Manager trả lời vào 18/05/2024
Hello Thomas,We apologize for the inconvenience you faced during your stay. We strive to offer a comfortable experience for all our guests. Your feedback is valuable to us, and we will address these concerns to enhance our services further. Thank you for sharing your experience with us.

8/10 - Tốt

gare

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Nhân viên & dịch vụ
Good price
Lưu trú 1 đêm vào Tháng 5, 2024
Manager trả lời vào 14/05/2024
Hello gare,We're pleased to hear you found our rates to be good value. Should you have any other feedback or questions, feel free to reach out to us directly.

8/10 - Tốt

Miguel

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 5, 2024
Manager trả lời vào 17/05/2024
Hello Miguel, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

6/10 - Được

Frederick

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great views of the Hudson from the second floor. Staff were very friendly. They promised breakfast, but there was none unless you count a botle of water and a snack bar. The name "Inn on the Hudson" conjures images of luxury, but best to think of this a a Motel 6 with a view.
Lưu trú 1 đêm vào Tháng 4, 2024
Manager trả lời vào 04/05/2024
Hello Frederick, We appreciate your feedback on the stunning Hudson views and friendly staff. Regarding your comments on breakfast, please note that our offerings may vary. We aim to provide a comfortable stay for our guests at Inn on the Hudson. Thank you for sharing your experience with us.

8/10 - Tốt

thomas

Thích: Nhân viên & dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
.
Lưu trú 1 đêm vào Tháng 4, 2024
Manager trả lời vào 02/05/2024
Hello thomas, We appreciate your feedback and regret any inconvenience you experienced during your stay. We will share your comments with our team for further improvement. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

4/10 - Kém

Madeline

Đi cùng gia đình
Thích: Sạch sẽ
Không thích: Nhân viên & dịch vụ
Unfortunately this spot is very loud as it is near the highway and the train. I was woken by both throughout the night. Also the walls are very thin and we could hear the neighbors TV all night and that also contributed to not sleeping much at all.
Lưu trú 1 đêm vào Tháng 4, 2024
Manager trả lời vào 01/05/2024
Hello Madeline, We apologize for any inconvenience you experienced during your stay. We strive to provide a comfortable environment for all our guests. Your feedback will be shared with the team for continuous improvement. Thank you for bringing this to our attention.

2/10 - Tồi

Angel

Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Bedbugs in room
Lưu trú 4 đêm vào Tháng 4, 2024
Manager trả lời vào 01/05/2024
Hello Angel, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

6/10 - Được

Lawrence

Thích: Sạch sẽ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
The room aesthetic was terrible. Some upgrades but basically needing a handy man for further repairsThe staff was friendly.
Lưu trú 5 đêm vào Tháng 4, 2024
Manager trả lời vào 01/05/2024
Hello Lawrence, We appreciate your feedback on your recent stay with us. Our team works hard to offer a positive experience to all our guests, and we are glad you found them friendly. We have noted your comments regarding the room and will share this with our maintenance team for further improvement. Your insights are valuable for us to continue enhancing our guests' experience.

10/10 - Xuất sắc

Araeli, Bedford Hills

Thích: Tiện nghi, dịch vụ
Tood muy bonita y el personal muy amable
Lưu trú 1 đêm vào Tháng 4, 2024
Manager trả lời vào 30/04/2024
Hello Araeli,Nos alegra escuchar que disfrutó de la belleza de nuestro hotel y que encontró a nuestro personal amable durante su estadía. Esperamos tener la oportunidad de darle la bienvenida de nuevo en el futuro.

6/10 - Được

christine, briarwood

Đi cùng bạn đồng hành
Thích: Nhân viên & dịch vụ
“Basic economy” hotel. No frills room with bed and shower, room clean but somewhat run down. Free coffee in lobby a plus, staff friendly. Walkable to restaurants and train.
Lưu trú 2 đêm vào Tháng 4, 2024
Manager trả lời vào 30/04/2024
Hello christine,We appreciate your feedback on our hotel. It's great to hear you found our rooms clean and our staff friendly. We're glad you enjoyed the convenience of walkable dining options and the nearby train station. Should you have any further comments or concerns, please reach out to our management team for assistance.

6/10 - Được

Maggy

Không thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The condition of the room was substandard with noisy pipes, electrical humming, and noise from outside. The bed was old and the springs were noisy as well. In all, the price was very high for such an outdated accommodation. I will say that the view of the river from right outside my door was beautiful.
Lưu trú 1 đêm vào Tháng 4, 2024
Manager trả lời vào 23/04/2024
Hello Maggy, We appreciate your feedback on your recent stay, and we're glad you enjoyed the beautiful river view. Your comments regarding the room condition have been noted for our ongoing improvement efforts. Thank you for sharing your experience with us.

8/10 - Tốt

Sandra

Khách đi công tác
Its very beautiful Peaceful
Lưu trú 1 đêm vào Tháng 4, 2024
Manager trả lời vào 23/04/2024
Hello Sandra,We're delighted to hear that you found our hotel beautiful and peaceful during your stay. Our team strives to provide a serene environment for all our guests to enjoy. Should you have any further feedback or suggestions, we encourage you to reach out to our management team directly. Your input is valuable to us as we continue to enhance our guests' experiences.

6/10 - Được

SHABANA

Đi cùng gia đình
Thích: Nhân viên & dịch vụ
Không thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This Inn have a nice view of the water from hilltop. But they served snacks as breakfast which was very disappointing. The bedding was ok but this place needs renovation!
Lưu trú 1 đêm vào Tháng 4, 2024
Manager trả lời vào 23/04/2024
Hello SHABANA, We appreciate your feedback regarding the view and bedding during your stay. We constantly strive to improve our services and will take your comments into consideration for future enhancements. Should you have any further concerns, feel free to reach out to our management team.

2/10 - Tồi

Corina, HOUSTON

Đi cùng bạn đồng hành
Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Gave me the creeps. It’s so outdated and looks nothing what it showed in the pictures
Lưu trú 2 đêm vào Tháng 4, 2024
Manager trả lời vào 23/04/2024
Hello Corina, We regret to hear about your experience and appreciate your feedback. Our team constantly works to maintain and improve our facilities. We recommend reaching out to our management directly to further discuss your concerns. Thank you for bringing this to our attention.

8/10 - Tốt

Tomasz, Jersey City

Không thích: Tiện nghi, dịch vụ
Neighborhood is quite loud and you may get to meet some shady characters on property. Room had bad smell to it. Walls were scratched and window blinds broken. Only thing nice was view from balcony (if you upgrade you room)
Lưu trú 2 đêm vào Tháng 4, 2024
Manager trả lời vào 25/04/2024
Hello Tomasz, We regret to hear about the challenges you faced during your recent stay. Your feedback is valuable to us as we continually strive to enhance our guests' experience. We recommend contacting our management team directly to address any remaining concerns you may have. Thank you for sharing your perspective on your stay with us.

4/10 - Kém

Hope

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ
Không thích: Tiện nghi, dịch vụ
There was a musty smell in the room. We tried to air the room out by turning on the AC. It did not work. The nearby train awoke my partner up in the middle of the night. The bathroom looked like it was recently upgraded. The bed was comfortable enough. The view was spectacular, even on cloudy days. We stayed one night. We would stay again but only for another night or two. This is not someplace for a week or extended stay.
Lưu trú 1 đêm vào Tháng 4, 2024
Manager trả lời vào 18/04/2024
Hello Hope, We appreciate your feedback and are pleased to hear you found the bed comfortable and enjoyed the view. We regret any inconvenience experienced and will share your comments with our team for further improvements. Thank you for considering us for future short stays; we hope to host you again soon.

8/10 - Tốt

Stephanie

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Amazing view of Sunset going down on Hunter Mountain & the Hudson River - no alarm clock in the room was annoying. The "Free Breakfask" is a muffin and an energy bar
Lưu trú 1 đêm vào Tháng 4, 2024
Manager trả lời vào 19/04/2024
Hello Stephanie,We're delighted you enjoyed the breathtaking sunset views. We appreciate your feedback on the alarm clock and breakfast offerings. Your comments will be shared with our team for future improvements.

8/10 - Tốt

Trevon

Lưu trú 1 đêm vào Tháng 4, 2024
Manager trả lời vào 04/05/2024
Hello Trevon,We appreciate you choosing our hotel for your stay! If you have any further feedback to share, please don't hesitate to reach out to us. We hope to welcome you back soon for another enjoyable experience.

2/10 - Tồi

Janeen

Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ, tiện nghi, dịch vụ
I saw reviews and pictures prior to choosing this place. I think my biggest mistake was asking for an early check in, though it was only one hour and 15 min prior to 3 , but, I asked and was told if a room is available. I wound up in room 52 in the back. I drove to back, place had couple cars out front and not one car in back. I went into room and well it wasn’t bad but wasn’t great. It was however at time very quiet I thought it will be a quiet night and get some sleep, as haven’t had much due to shoulder surgery. Boy was I beyond wrong. First. All was good till I ran out to grab some food and come back. I decided to take a shower and in bathroom wall looked like someone had blown their nose on the wall and hardened. The exhaust fan looked like it had NEVER been cleaned dust covered thick. But even then I still showered. I came out and was going to relax, watch tv and go to bed, but that’s when the fun began. I started hearing banging, F bombs and first a woman cursing then a guy yelling back. I unlocked the door and still not one car in sight. I closed door and realized it was room 53 next door. I hate assuming things, but after working for Marriott and knowing hospitality and seemed to me these were obviously tenants and obviously sleep all day and up all night, and when I say up all night I mean ALL NIGHT. But hey they finally shut up literally at 8:13 am. $193 night to listen to F bombs and banging.
Lưu trú 1 đêm vào Tháng 4, 2024
Manager trả lời vào 11/04/2024
Hello Janeen, We regret to hear about your experience and appreciate the feedback regarding your stay. We apologize for any inconvenience you encountered and assure you that your comments will be shared with the appropriate team members for their awareness. Your comfort and satisfaction are of the utmost importance to us, and we hope to have the opportunity to restore your faith in our hotel in the future.

10/10 - Xuất sắc

Roxanne

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The room says no smoking $ people are smoking in the rooms. It smelled like cigarettes.They should abide by the rules,
Lưu trú 2 đêm vào Tháng 4, 2024
Manager trả lời vào 09/04/2024
Hello Roxanne,We regret to hear about your experience and apologize for any inconvenience caused. We strive to enforce a strict no-smoking policy and will address this issue with urgency. Our team is dedicated to maintaining a comfortable environment for all guests.

10/10 - Xuất sắc

Cynthia, Garrison

Lưu trú 1 đêm vào Tháng 3, 2024
Manager trả lời vào 23/04/2024
Hello Cynthia,We are delighted to hear that you enjoyed your stay with us! If you have any more feedback to share, please don't hesitate to reach out to us. We look forward to welcoming you back in the future for another wonderful experience.

6/10 - Được

Tammie, Arlington

Thích: Sạch sẽ, nhân viên & dịch vụ
Không thích: Tiện nghi, dịch vụ
Rooms are clean. Could use new mattresses. Free coffee 24 hrs. Grab and go breakfast was a muffin and cereal bar. Was hoping for a piece of fruit. Free ear plugs at check-in as the train is loud. I would have liked an extra lock on the door. I understand why they were removed, but as a solo woman traveler it made me feel very unsafe not to be able to chain lock or dead bolt my door.
Lưu trú 3 đêm vào Tháng 3, 2024
Manager trả lời vào 03/04/2024
Hello Tammie, Thank you for sharing your feedback with us. We are pleased to hear that you found our rooms clean and enjoyed our 24-hour complimentary coffee service. We regret that the grab-and-go breakfast did not meet your expectations, and we appreciate your suggestion regarding including a piece of fruit. Your safety is our top priority, and we provide free ear plugs to ensure a restful stay despite external noises. If you have any further concerns, please feel free to reach out to our management team for further assistance.

8/10 - Tốt

Elder

Đi cùng gia đình và trẻ nhỏ
Buena vista a la naturaleza. En especial al lindo río
Lưu trú 2 đêm vào Tháng 3, 2024
Manager trả lời vào 27/03/2024
Hello Elder,Nos complace saber que disfrutó de la vista a la naturaleza y del río durante su estancia. Esperamos poder darle la bienvenida nuevamente en el futuro para que siga disfrutando de nuestros bellos alrededores. ¡Gracias por compartir su experiencia con nosotros!

10/10 - Xuất sắc

Eduardo

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good
Lưu trú 1 đêm vào Tháng 3, 2024
Manager trả lời vào 27/03/2024
Hello Eduardo,Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

8/10 - Tốt

Rafael Jounier

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It was a nice stay
Lưu trú 1 đêm vào Tháng 3, 2024
Manager trả lời vào 19/03/2024
Hello Rafael Jounier,We are delighted to hear that you enjoyed your stay with us. If you have any further feedback or comments, please feel free to reach out to our management team. We look forward to welcoming you back in the future.

10/10 - Xuất sắc

Melinda

Đi cùng thú cưng, Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We had a lovely one-night stay at Inn on the Hudson. The staff was friendly and helpful, and they were able to accommodate our early check-in request. The room was not luxurious, but it was clean and comfortable, and included a small refrigerator, microwave and a nice balcony. We could definitely hear a train in the distance now and then, but it did not disturb our sleeping at all. They even returned an item to me that I left behind. We were very happy with our stay here and would stay again.
Lưu trú 1 đêm vào Tháng 3, 2024
Manager trả lời vào 14/03/2024
Hello Melinda,We are thrilled to hear that you enjoyed your stay at Inn on the Hudson and that our staff provided you with excellent service. It's wonderful to know that you found your room clean and comfortable, complete with convenient amenities. We appreciate your feedback regarding your experience with us and look forward to welcoming you back in the future.

6/10 - Được

Tanesha

Đi cùng gia đình
Lưu trú 3 đêm vào Tháng 2, 2024
Manager trả lời vào 22/02/2024
Hello Tanesha,We appreciate you choosing our hotel for your stay. Please feel free to reach out to us with any feedback you may have so we can ensure a better experience for your next visit. Hope to welcome you back soon!

6/10 - Được

H, na

Thích: Sạch sẽ, nhân viên & dịch vụ
My room had a beautiful view.
Lưu trú 1 đêm vào Tháng 2, 2024
Manager trả lời vào 22/02/2024
Hello H, We are pleased to hear you enjoyed the beautiful view from your room. Our team always strives to provide a memorable experience for all our guests. If you have any more feedback to share, feel free to reach out to our management team. Thank you for choosing to stay with us.

10/10 - Xuất sắc

Elizabeth

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Great night
We were afraid that the constant train noises were going to keep us up but they did not. Great views. Only downside was when someone in another room set off their fire alarm at 5:00 a.m.
Lưu trú 1 đêm vào Tháng 2, 2024
Manager trả lời vào 13/02/2024
Hello Elizabeth,Thank you for sharing your feedback with us. We're pleased to hear that the train noises did not disturb your sleep and that you enjoyed the great views. We apologize for any inconvenience caused by the fire alarm incident and hope it did not significantly disrupt your stay.

6/10 - Được

Alexander

Khách đi công tác, Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
I didn’t like the state of the toilet
Lưu trú 2 đêm vào Tháng 2, 2024
Manager trả lời vào 10/02/2024
Hello Alexander,Thank you for sharing your feedback regarding the state of our toilet. We apologize for any inconvenience this may have caused. Your comments have been passed along to our housekeeping team for their immediate attention. We appreciate your valuable input as it helps us to ensure a better experience for our future guests.

10/10 - Xuất sắc

suzanne

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
There is a train that goes by, but they offer ear plugs. Once we went to bed, we never heard it til morning. The staff was pleasant, breakfast was bagged and individually wrapped.
Lưu trú 1 đêm vào Tháng 1, 2024
Manager trả lời vào 02/02/2024
Hello suzanne,Thank you for sharing your feedback with us. We're delighted that you found our ear plugs helpful in minimizing any potential disturbance from the train passing by. It's fantastic to hear that our staff provided you with a pleasant experience, and we're pleased you enjoyed our individually wrapped breakfast options. We appreciate your review and hope to welcome you back soon for another enjoyable stay.

4/10 - Kém

Susan

Thích: Sạch sẽ, nhân viên & dịch vụ
The staff were welcoming and accomadating. The heat in t
Lưu trú 1 đêm vào Tháng 1, 2024
Manager trả lời vào 31/01/2024
Hello Susan, Thank you for taking the time Your feedback is especially important to us, and I am saddened to hear of your experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 - Tồi

Ann Marie

Không thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff labeled me as a difficult customer. They, in turn, were hostile. The manager's hours were restricted and not readily available to solve issues. The housekeeping hours are not flexible for travel plans. Snow removal not adequate for parking area. Will not return, even for the good price!
Lưu trú 7 đêm vào Tháng 1, 2024
Manager trả lời vào 17/01/2024
Hello Ann Marie, Thank you for sharing your feedback with us. We're sorry to hear about the difficulties you experienced during your stay. Rest assured that we take all guest concerns seriously, and we regret any perceived hostility from our staff. Please note that our manager's availability is limited but we have procedures in place to address and resolve any issues. We apologize for any inconvenience caused by our housekeeping hours and snow removal, and we appreciate your understanding.

10/10 - Xuất sắc

Stephen

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 1, 2024
Manager trả lời vào 12/01/2024
Hello Stephen,Thank you for choosing our hotel for your stay! We are delighted that you had a wonderful experience during your time with us. We look forward to welcoming you back soon!

10/10 - Xuất sắc

Valeria

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 1, 2024
Manager trả lời vào 10/01/2024
Hello Valeria,Thank you for choosing our hotel for your recent stay. We are delighted to hear that you had a wonderful experience with us. We strive to provide exceptional service and it is always rewarding to receive such positive feedback. We hope to have the pleasure of welcoming you back in the future.

10/10 - Xuất sắc

Tawhid

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 12, 2023
Manager trả lời vào 10/01/2024
Hello Tawhid,Thank you for choosing our hotel for your recent stay. We are delighted to hear that you had a fantastic experience with us. We value your patronage and look forward to welcoming you back in the future.

2/10 - Tồi

stephanie

Đi cùng gia đình
Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 12, 2023
Manager trả lời vào 10/01/2024
Hello stephanie, We're sorry to hear about your experience. Please reach out to us directly so we can better understand the issues you encountered during your stay. We value your feedback and would like to address any concerns you may have had.

10/10 - Xuất sắc

ISABELLE

Đi cùng bạn đồng hành
Thích: Điều kiện & cơ sở vật chất nơi lưu trú
Conveniently close to the train station.
Lưu trú 6 đêm vào Tháng 12, 2023
Manager trả lời vào 09/01/2024
Hello ISABELLE,Thank you for choosing our hotel during your stay. We appreciate your feedback regarding our close proximity to the train station. It's great to hear that our location was convenient for you. We strive to provide a location that is easily accessible for our guests. We hope to have the opportunity to welcome you back in the future.

10/10 - Xuất sắc

Carmita

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The Staff was excellent. I had a wonderful view!
Lưu trú 1 đêm vào Tháng 12, 2023
Manager trả lời vào 08/01/2024
Hello Carmita,We're thrilled to hear that you had such a positive experience with our staff and enjoyed the wonderful view at our hotel. We strive to provide exceptional service and are glad we could meet your expectations. Thank you for taking the time to share your feedback!

4/10 - Kém

Tami

Đi cùng bạn đồng hành
Không thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 12, 2023
Manager trả lời vào 08/01/2024
Hello Tami, We apologize for any inconvenience you may have experienced during your stay. Please feel free to reach out to our hotel directly so we can address any specific concerns you may have had. We value your feedback and hope to have the opportunity to welcome you back in the future for a more enjoyable stay.

10/10 - Xuất sắc

Dan

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very Quiet
Lưu trú 2 đêm vào Tháng 12, 2023
Manager trả lời vào 08/01/2024
Hello Dan,Thank you for your feedback regarding the quietness of our hotel. We appreciate your observation and are pleased to know that you found the atmosphere tranquil during your stay. Our team is committed to providing a peaceful environment for our guests. We hope you had a pleasant and restful experience and would be delighted to welcome you again in the future.

4/10 - Kém

John

Thích: Nhân viên & dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
The room needs an upgrade and a new bathroom fan and tub enclosure work.
Lưu trú 1 đêm vào Tháng 12, 2023
Manager trả lời vào 03/01/2024
Hello John, Thank you for sharing your feedback. We appreciate your input regarding the room and bathroom facilities. We will pass your comments along to our management team for their consideration. We hope to have the opportunity to welcome you back in the future for an improved experience at our hotel.

8/10 - Tốt

Natalie

Thích: Sạch sẽ, nhân viên & dịch vụ
Lưu trú 1 đêm vào Tháng 12, 2023
Manager trả lời vào 03/01/2024
Hello Natalie, We hope you had a pleasant stay with us. If there is any feedback you would like to share about your experience, please do not hesitate to get in touch with us directly. We appreciate your support and look forward to welcoming you back in the future.

10/10 - Xuất sắc

Rob

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good value and clean property
Lưu trú 1 đêm vào Tháng 12, 2023
Manager trả lời vào 31/12/2023
Hello Rob,Thank you for your feedback! We're glad to hear that you found our hotel to be good value and clean during your visit. Providing a clean and comfortable environment for our guests is one of our top priorities. We appreciate your kind words and hope to welcome you back in the future for another great stay.

10/10 - Xuất sắc

Bonnie

Lưu trú 1 đêm vào Tháng 12, 2023
Manager trả lời vào 31/12/2023
Hello Bonnie,Thank you very much for your positive rating! We are thrilled to hear that you had an excellent experience during your stay with us. If you have any further feedback or if there is anything else we can assist you with, please feel free to reach out to us. We hope to welcome you back again soon!

6/10 - Được

Katherine

Đi cùng gia đình
Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Good spot to crash for the night
Our stay was ok. If you’re looking for a quick stay for the night it’s a good deal. Hotel room definitely not like pics. Chipped paint.. broken furniture etc . Sheets were clean and there were no bed bugs so it worked. Heating system buzzed ALL night so forget about peace and quiet! John- at the front desk was super nice. Breakfast is a brown bag w water, muffin and granola bar. Room is super small. Pictures make it look large and updated. Definitely not the case. Not big enough for a family. Bathroom is tiny. Definitely not good for more than two people. We stayed to avoid driving the turnpike after midnight. The view is nice.
Lưu trú 1 đêm vào Tháng 12, 2023
Manager trả lời vào 19/12/2023
Hello Katherine, Thank you for taking the time to share your feedback with us. We're glad that you found our hotel to be a good deal for a quick stay and that the sheets were clean. However, we apologize for any inconvenience caused by the appearance of the room and the buzzing heating system. Your comments will be forwarded to the appropriate team for further review. We appreciate your kind words about John at the front desk. Regarding the breakfast, we apologize if it did not meet your expectations. We appreciate your feedback regarding the size of the room and bathroom. Thank you for mentioning the nice view. We hope to have the opportunity to welcome you back in the future for a more enjoyable experience.

6/10 - Được

marvin

Lưu trú 1 đêm vào Tháng 12, 2023
Manager trả lời vào 21/12/2023
Hello marvin, We appreciate you choosing our hotel for your stay. We kindly request you to reach out to us to share any specific feedback regarding your experience so that we may address any concerns you may have had. We hope to have the opportunity to welcome you back in the future and provide you with an improved stay.