Khách sạn Pelabuhan Klang

"The Hotel charged me an additional 5 M Ringit per night saying the it was additional state taxes I felt this was UNETHICAL since the rates include ALL LOCAL TAXES other the authorised Taxes By right I should be refunded the total amount of 10 M Ringitt charged Except for the Front Office Manager who was very nice to me when I protested against unfair charge and did his best to salvage The initial charge quoted by the front office staff was but was brought down by him substantially saying...

"Hotel was not accepting the booking made under Expedia and rejected my check-in on the spot quoting that I did not paid the full amount when I did. Hotel was asking for extra Cash upon check-in or else i will not get the room. Called to OYO for help but service attitude was rude & bad. Only know how to push the matter back and forth to Expedia and OYO Finance team! Payment settlement matters should be the problem between Hotel & Expedia but ended up staying guest have to bare for the...

"Staff is patient and attentive to query"

"A lot of noise and to dine in is inconvenient "

"Great hotel,strategic location,polite and friendly staff. I will recommend this hotel to others."

"Close to the airport and convenient to have airport shuttle service. Beautiful pool. Spacious rooms"

"Excellent stay and facilities . Will come back here again for my next stay!"

"My overall experience was quite positive with the hotel itself. The staff were friendly and they upgraded my room aftera small issue was discovered after checking int. By the way, I booked a city view room, but I was given a lake view (along with construction view on going right now), but I was moved to another room, so no issues with the room. The only drawback was the location of the hotel sitting on a permanently closed mall in the middle of residential area/cnstruction zone, hence NO place...

"The Hotel and rooms were comfortable and convenient. Wonderful front desk, Cinnamon Coffee House and housekeeping staff. Nice breakfast. Enjoyed our stay"

"First class experience from start to end. Great service, get rooms, excellent value."

"The baggage staff were kind and helpful. Breakfast was great.On arrival to our room the mugs were dirty and the floor not vacuumed Our issue was that renovations were being done after 6pm and on one occasion until 10:30 pm, constant drilling. The receptionist were not answering and we had to go down to reception to ask them for the drilling to be stopped."

"Excellent service and facility."

"Loved our stay. Breakfast is amazing and worth the price. The views are amazing. Parking was a breeze. We'll be back soon for our second leg. Can't wait to stay here again."

"I think this hotel is nice. My only issue i have is there is no door to the toilet. If you do any business in the toilet, it smell the whole room."

"Room was beautiful, service was excellent, brunch was nice, very nice ambiance, very good rates. Top notch hotel - will definitely go back"

"everything is fine."