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"Excellent service "

"Very nice staff very clean very fun"

"Lovely property "

"The staff was great. The pool and hot tub were great. It was the perfect stay before our cruise. My wife loved being near the airport and watching the planes takeoff and land."

"Excellent service, spectacular hotel and views of the Coudax L4J. "

"Good hotel. Tends to have younger crowds. "

"Perfect customer service"

"I’ve been staying at CitizenM Brickell since the day it opened, and every stay reminds me why it’s my go-to hotel in Miami. This property is like having your own modern condo in the heart of Brickell, sleek, spotless, and designed with incredible attention to detail. The amenities are fantastic, and the facilities work equally well for meetings or simply relaxing. The staff is consistently excellent, always professional, and genuinely eager to help. The location is unbeatable, surrounded by some of the best restaurants in the city, it’s truly a gold mine for food lovers. On my most recent visit, I was traveling with my wife on a layover after our anniversary trip. I accidentally left my wallet in the room, and the CitizenM team didn’t just recover it, they went above and beyond to help with the logistics of getting it back to me. That kind of care and top-notch service is what sets this hotel apart. CitizenM Brickell is more than just a place to stay; it’s an experience. Whether for business or leisure, I couldn’t recommend it more highly."

"The gentleman at the front desk was absolutely just pleasant and his customer service was PERFECT"