Khách sạn Phoenixville

"Great place, friendly staff, centrally located in the town, and just a few blocks from the Schuylkill River Trail, which extends all the way to Philadelphia. However, there is a bar across the street that played loudly until 2:30 a.m. when I stayed there on a recent Friday evening and I could feel the bass, so perhaps request a room further back from the street. Also, plan to eat at a breakfast cafe as the breakfast offered is just granola bars and coffee."

"This property is always A++"

"We stayed one night. The room was clean, staff professional & helpful. The breakfast had several options and was good. If ever in the area again, I would definitely stay here again."

"Did not have a room. No staff on-site. Not clean. Has permanent residents. Unacceptable."

"The bathtub drain was clogged and the AC would not cool the room. There were stains on the furniture"

"Todo limpio y en orden"

"Staff was wonderful to deal with."

"The staff here makes this experience 10 times better. The hotel was already great and the amenities were great and it was very clean and beautiful. Location was great and very peaceful and private. Add on amazing staff and this place wins. I mean staff all over, from the front desk to housekeeping to even the gentleman cleaning the carpets. They were all amazing. Kudos to your HR team for hiring the best staff and amazing experience."

"Front desk staff was helpful, attentive and displayed good customer service. Continental breakfast was ok, could have more options, it offered the minimum. The room was ok. The furniture, walls and bathroom (shower, toilet and vanity) displayed signs of worn and tear. Somebody worked in the A/C unit and didn't close the front vent properly and left a wire out. Saw pubic and head hair in the shower, towels and bed sheet."

"Pros: 2 room suite was very spacious and family friendly. Nice and helpful staff. Good breakfast. Good amenities. Cons: rooms need upkeep. Doors do not close. Plumbing is very loud"

"We have stayed here many times. We just heard this property was sold about 4 months ago and are expecting to renovate sometime soon. The room we had overnight had a terrible smell that you didn’t notice as you walked in but strengthened gradually and then just became overwhelming. I had a room freshener spray which I had to continually use as the smell came back when the air freshener wore off. It smelled like someone’s stinky feet and could make you gag. What really annoyed me was the response...

"Attentive staff, Brenda was very helpful getting us a room since we arrived a little early and taking care of us"

"Clean room. Nice looking hotel. The staff was great. Very nice pool."

"Had to pay $10 for parking which we’ve never had to pay before."