Dear Simone,Thank you for taking the time to share your feedback about your recent stay at JW Marriott Phu Quoc Emerald Bay Resort & Spa. We are delighted to hear that you found the hotel beautiful and the room spectacular.We are sorry to hear that you found the food offerings aimed more towards Eastern tastes. We strive to provide a diverse range of dining options to cater to all preferences, including Western cuisine. We would like to assure you that we offer a variety of dining options, including Western cuisine at Tempus Fugit all-day dining restaurant, French fine dining at Pink Pearl, Latin American Comfort Food at Red Rum restaurant, and pastries and coffee at French & Co Patisserie. We appreciate your feedback and will review our menus to ensure they offer a more balanced selection for all guests.We are pleased that you enjoyed the breakfast and apologize for any inconvenience caused for you. Your feedback is valuable to us, and we will look into ways to enhance the guest experience in these areas.In terms of activities, we also offer a range of activities for both adults and children, including Yoga class, Candles making, coffee atelier, cupcake & cookies, lantern making, bike tours, and fishing tours for adults, and more for children: Paper boat racing, Garden treasure hunt,.... Additionally, there are activities outside the resort such as the Kiss Of The Sea show, Spring festival with Vietnamese Puppetry, and Vietnam Fruits & More,... at Sunset Town.Your comments have been shared with the management team, and we are looking to make improvements. Please know that your feedback is precious to us, and we will utilize your review to make all guests have the best experience at our resort.We are looking forward to welcoming you back to Pearl Island and making much happier memories on your next stay. Please don't hesitate to reach out if there's anything we can do to make your next stay even more enjoyable.Best regards,Mia NguyenMarketing & Communications Manager

Dear Shanholtz Cynthia, Thank you for sharing your valuable rating on your experience at JW Marriott Phu Quoc. I'm delighted to hear that your overall experience was excellent and enjoyed our facilities and the attentive service provided by our staff. Your feedback is greatly appreciated.I hope to have the pleasure of welcoming you back to our resort soon for another memorable experience.Sincerely,Mia NguyenMarketing & Communications Manager

Dear Michael Larsen, Thank you for sharing your valuable rating on your experience at JW Marriott Phu Quoc. I'm delighted to hear that your overall experience was excellent.We sincerely appreciate your constructive feedback regarding the price value of dining experiences. Your comments have been duly noted, and we will bring them to the attention of our management team for further discussion on how we can enhance the value provided to our guests.We do hope that we can welcome you back to JW Marriott Phu Quoc soon.Sincerely,Mia NguyenMarketing & Communications Manager

Dear Jacqueline Custodio, Thank you for sharing your valuable rating on your experience at JW Marriott Phu Quoc. I'm delighted to hear that your overall experience was excellent.I hope to have the pleasure of welcoming you back to our resort soon for another memorable experience.Sincerely,Mia NguyenMarketing & Communications Manager

Dear Sumie Nitta, Thank you for sharing your valuable rating on your experience at JW Marriott Phu Quoc. I'm delighted to hear that your overall experience was excellent and enjoyed the delicious breakfast and attentive service provided by our staff.I hope to have the pleasure of welcoming you back to our resort soon for another memorable experience.Sincerely,Mia NguyenMarketing & Communications Manager

Dear Murad Hasanov, Thank you for sharing your valuable rating on your experience at JW Marriott Phu Quoc. I'm delighted to hear that your overall experience was excellent.Thank you for your feedback once more, and we look forward to welcoming you back to JW Marriott Phu Quoc soon.Sincerely,Mia NguyenMarketing & Communications Manager

Dear Kiyohito Tomoda, Thank you for sharing your valuable rating on your experience at JW Marriott Phu Quoc. I'm delighted to hear that your overall experience was excellent.Thank you for your feedback once more, and we look forward to welcoming you back to JW Marriott Phu Quoc soon.Sincerely,Mia NguyenMarketing & Communications Manager

Dear Dong Rip Kim, Thank you for sharing your valuable rating on your experience at JW Marriott Phu Quoc. I'm delighted to hear that your overall experience was excellent.Thank you for your feedback once more, and we look forward to welcoming you back to JW Marriott Phu Quoc soon.Sincerely,Mia NguyenMarketing & Communications Manager

Dear Asami Yamada, Thank you for sharing your valuable rating on your experience at JW Marriott Phu Quoc. I'm delighted to hear that your overall experience was excellent.Thank you for your feedback once more, and we look forward to welcoming you back to JW Marriott Phu Quoc soon.Sincerely,Mia NguyenMarketing & Communications Manager

Dear Chang Ki,Thank you for choosing JW Marriott Phu Quoc Emerald Bay Resort & Spa and for taking your precious time to rate your experience here!We're delighted to hear that you had such a wonderful time with us as well as enjoyed the dining atmosphere and room condition! Thank you for sharing your wonderful feedback and for rating us so highly. It's always our goal to create special experiences for our guests, and we're thrilled that we could do that for you. We hope to have the pleasure of welcoming you back to JW Marriott Phu Quoc Emerald Bay Resort & Spa for another memorable stay. Please don't hesitate to reach out if there's anything we can do to make your next stay even more enjoyable.Sincerely,Mia NguyenMarketing & Communications Manager

Dear Jisoon Lee, Thank you for sharing your valuable feedback on your experience at JW Marriott Phu Quoc Emarld Resort & Spa. I'm thrilled to hear that you had a great overall stay with our breakfast diversity. We sincerely appreciate your constructive feedback regarding the value of our evening dining experiences. Your comments have been duly noted, and we will bring them to the attention of our culinary team for further discussion on how we can enhance the value provided to our guests.Once again, we thank you for your feedback, and we look forward to welcoming you back to Regent Phu Quoc soon.Sincerely,Mia NguyenMarketing & Communications Manager

Dear Srey Eath,Thank you so much for choosing JW Marriott Phu Quoc Emerald Bay Resort & Spa and for sharing your kind-hearted words about your experience.We are thrilled to read that you enjoyed our bike tour program. It brings us great pleasure to know that our Recreation team member - Mr. Jace was able to create a memorable time for your trip. It is our commitment to ensure that all our colleagues take care of every guest attentively.Once again, we hope to welcome you back to JW Marriott Phu Quoc soon, where we can offer you even more diverse and exciting experiences.Sincerely,Mia NguyenMarketing & Communications Manager

DearJeehyun Hwang,Warm greetings from JW Marriott Phu Quoc Emerald Bay Resort & Spa! Thank you so much for choosing JW Marriott Phu Quoc Emerald Bay Resort & Spa and for spending your time giving us a positive rate!Once again, I do hope that future travels bring you back to stay with us.Sincerely,Mia NguyenMarketing & Communications Manager

Dear Keegan Pinto,Warm greetings from JW Marriott Phu Quoc Emerald Bay Resort & Spa! Thank you so much for choosing JW Marriott Phu Quoc Emerald Bay Resort & Spa and for spending your time giving us a positive rate!Once again, we do hope that future travels bring you back to stay with us.Sincerely,Mia NguyenMarketing & Communications Manager

Dear Van Thi Kim Nguyen,Warm greetings from JW Marriott Phu Quoc Emerald Bay Resort & Spa! Thank you so much for choosing JW Marriott Phu Quoc Emerald Bay Resort & Spa and for spending your time giving us a positive rate with beautiful feedback!Once again, we hope to welcome you back to JW Marriott Phu Quoc soon, where we can offer you even more diverse and exciting experiences.Sincerely,Mia NguyenMarketing & Communications Manager

Dear Hyunseong Jo,Warm greetings from JW Marriott Phu Quoc Emerald Bay Resort & Spa! Thank you so much for choosing JW Marriott Phu Quoc Emerald Bay Resort & Spa and for spending your time giving us a positive rate!Once again, we hope to welcome you back to JW Marriott Phu Quoc soon, where we can offer you even more diverse and exciting experiences.Sincerely,Mia NguyenMarketing & Communications Manager

Dear Ishii Saki,Warm greetings from JW Marriott Phu Quoc Emerald Bay Resort & Spa! Thank you so much for choosing JW Marriott Phu Quoc Emerald Bay Resort & Spa and for spending your time giving us a positive rate!We hope to welcome you again soon at JW Marriott Phu Quoc, where we can provide you with even more diversified and thrilling experiences while earning full satisfaction.Sincerely,Mia NguyenMarketing & Communications Manager

Dear Wongeun Song,Thank you for taking your precious time to provide constructive feedback on your dining experience on Expedia.Your review means a lot to our entire team, and it will undoubtedly inspire us to do our very best for our guests. We do understand your disappointment about the minibar during your stay, and I will pass your feedback to our management team to build a proper action recovery plan in the near future.Once again, we hope to welcome you back to JW Marriott Phu Quoc soon, where we can offer you even more diverse and exciting experiences.Sincerely,Mia NguyenMarketing & Communications Manager

Dear David Paurion,Warm greetings from JW Marriott Phu Quoc Emerald Bay Resort & Spa! Thank you so much for choosing JW Marriott Phu Quoc Emerald Bay Resort & Spa and for spending your time giving us a positive rate with beautiful feedback!Please know that guests like you inspire us to continue providing exceptional experiences. We hope to welcome you back to JW Marriott Phu Quoc soon, where we can offer you even more diverse and exciting experiences.Sincerely,Mia NguyenMarketing & Communications Manager

Dear Zachary,Thank you so much for taking the time to leave a glowing review of your recent stay at our resort. I am thrilled to hear that you enjoyed your experience with us and that our team was able to provide you with the level of service and comfort you deserve. We have shared your recognition with Alice (Uyen), Lee Bui, Diem, and the Concierge Desk as an acknowledgment of their hard work and caring.Your kind words mean a lot to us, and I am grateful for your feedback. I hope to have the pleasure of welcoming you back to our resort in the future.Sincerely,Mia NguyenMarketing & Communications Manager

Dear Jieun Lee,Warm greetings from JW Marriott Phu Quoc Emerald Bay Resort & Spa!Thank you so much for choosing JW Marriott Phu Quoc Emerald Bay Resort & Spa and for spending your time giving us a positive rate!Once again, I would like to express my gratitude to you for sharing your feedback, and I look forward to welcoming you again in the near future.Sincerely,Mia NguyenMarketing & Communications Manager

Dear Tram Nguyen,Thank you so much for taking the time to leave a glowing review of your recent stay at our resort. I am thrilled to hear that you enjoyed your experience with us and that our team was able to provide you with the level of service and comfort you deserve.Your kind words mean a lot to us, and I am grateful for your feedback. I hope to have the pleasure of welcoming you back to our resort in the future.Sincerely,Mia NguyenMarketing & Communications Manager

Dear Charlton Jackson,Warm greetings from JW Marriott Phu Quoc Emerald Bay Resort & Spa!Thank you so much for taking the time to rate us, and I look forward to welcoming you back in the near future with gaining your full satisfaction next time.Sincerely,Mia NguyenMarketing & Communications Manager

Dear Hoi Ki Li,Warm greetings from JW Marriott Phu Quoc Emerald Bay Resort & Spa!Thank you so much for choosing JW Marriott Phu Quoc Emerald Bay Resort & Spa and for spending your time giving us a five-star rate!I'm truly glad that you are satisfied with our university concept, facility, and scenery, and I'm sure that your compliment will be forwarded to all the associates.Once again, I'd like to express my gratitude to you for sharing your feedback and we look forward to welcoming you again in the near future.Sincerely,Mia NguyenMarketing & Communications Manager

Dear Wanyi Huang,Warm greetings from JW Marriott Phu Quoc Emerald Bay Resort & Spa!Thank you so much for choosing JW Marriott Phu Quoc Emerald Bay Resort & Spa and for spending your time giving us a five-star rate!I'm truly glad that you are satisfied with our university concept, facility, and scenery, and I'm sure that your compliment will be forwarded to all the associates.Once again, I would like to express my gratitude to you for sharing your feedback and we look forward to welcoming you again in the near future.Sincerely,Mia NguyenMarketing & Communications Manager

Dear Layana Akemi Nozawa,Warm greetings from JW Marriott Phu Quoc Emerald Bay Resort & Spa!Thank you so much for choosing JW Marriott Phu Quoc Emerald Bay Resort & Spa and for spending your time giving us a five-star rate!I am thrilled to hear that you enjoyed your experience with us and that our team was able to provide you with the level of service and comfort you deserve.Once again, I would like to express my gratitude to you for sharing your feedback, and I look forward to welcoming you again in the near future.Sincerely,Mia NguyenMarketing & Communications Manager

Dear Miseon Choi,Thank you so much for taking the time to leave a glowing review of your recent honeymoon stay at our resort. I am thrilled to hear that you enjoyed your experience with us and that our team was able to provide you with the level of service and comfort you deserve.Your kind words mean a lot to us, and I am grateful for your feedback. I hope to have the pleasure of welcoming you back to our resort in the future.Sincerely,Mia NguyenMarketing & Communications Manager

Dear Jong Seok Choi,Thank you so much for taking the time to leave a glowing review of your recent stay at our resort. I am thrilled to hear that you enjoyed your experience with us and that our team was able to provide you with the level of service and comfort you deserve.Your kind words mean a lot to us, and I am grateful for your feedback. I hope to have the pleasure of welcoming you back to our resort in the future.Sincerely,Mia NguyenMarketing & Communications Manager

Dear Dung Huynh, Thank you for visiting and taking the time to leave a review for JW Marriott Phu Quoc Emarld Resort & Spa.I'm delighted to hear that you had a relaxing stay here and look forward to welcoming you and your family soon during your upcoming stay with us.Best regards,Mia NguyenMarketing & Communications Manager

Dear Younseog Kim,Thank you for visiting and taking the time to leave a review and give us a positive rating.I hope you had a pleasant stay here and look forward to welcoming you soon on the next trip to JW Marriott Phu Quoc Emerald Bay Resort & Spa!Best regards,Mia NguyenMarketing & Communications Manager

Dear Hyun Jung Nam, Thank you very much for visiting JW Marriott Phu Quoc Emerald Bay Resort & Spa. We highly appreciate your time in rating us positively. Guest satisfaction is our top priority and our goal is always to exceed your expectation. If there’s anything I can help you with during your next visit, please don’t hesitate to let me know. I hope to see you again in the not-too-distant future!Sincerely,Mia NguyenMarketing & Communications Manager

Dear Kim Dang,I appreciate that you spent your holiday at JW Marriott Phu Quoc Emerald Bay Resort & Spa. Thank you very much for sharing your review with us! Our priority and goal are always bringing surpassing experiences to guests. If there is anything I can assist to bring you a more excellent holiday on your next visit, please do not hesitate to let me know.Sincerely,Mia NguyenMarketing & Communications Manager

Dear So Sun Kang, Thank you very much for visiting JW Marriott Phu Quoc Emerald Bay Resort & Spa. We highly appreciate your time in rating us positively. Guest satisfaction is our top priority and our goal is always to exceed your expectation. If there’s anything I can help you with during your next visit, please don’t hesitate to let me know. I hope to see you again in the not-too-distant future!Sincerely,Mia NguyenMarketing & Communications Manager

Dear Juran Choi, Thank you very much for visiting JW Marriott Phu Quoc Emerald Bay Resort & Spa. We highly appreciate your time to review us positively. Guest satisfaction is our top priority and our goal is always to exceed your expectation. If there’s anything I can help you with during your next visit, please don’t hesitate to let me know. I hope to see you again in the not-too-distant future!Sincerely,Mia NguyenMarketing & Communications Manager

Dear Raana Anwaruddin, Thank you very much for visiting JW Marriott Phu Quoc Emerald Bay Resort & Spa. We highly appreciate your time to review us positively. Guest satisfaction is our top priority and our goal is always to exceed your expectation. If there’s anything I can help you with during your next visit, please don’t hesitate to let me know. I hope to see you again in the not-too-distant future!Sincerely,Mia NguyenMarketing & Communications Manager

Dear Steven Nguyen, Thank you very much for visiting JW Marriott Phu Quoc Emerald Bay Resort & Spa. We highly appreciate your time to review us positively. Guest satisfaction is our top priority and our goal is always to exceed your expectation. If there’s anything I can help you with during your next visit, please don’t hesitate to let me know. I hope to see you again in the not-too-distant future!Sincerely,Mia NguyenMarketing & Communications Manager

Dear Hang Yee Leung, Thank you very much for visiting JW Marriott Phu Quoc Emerald Bay Resort & Spa. We highly appreciate your time to review us positively. Guest satisfaction is our top priority and our goal is always to exceed your expectation. If there’s anything I can help you with during your next visit, please don’t hesitate to let me know. I hope to see you again in the not-too-distant future!Sincerely,Mia NguyenMarketing & Communications Manager

Dear Kaoru Matsuo, Thank you very much for visiting JW Marriott Phu Quoc Emerald Bay Resort & Spa. We highly appreciate your time to review us positively. Guest satisfaction is our top priority and our goal is always to exceed your expectation. If there’s anything I can help you with during your next visit, please don’t hesitate to let me know. I hope to see you again in the not-too-distant future!Sincerely,Mia NguyenMarketing & Communications Manager

Dear Khoi Ngo, Thank you very much for visiting JW Marriott Phu Quoc Emerald Bay Resort & Spa. We highly appreciate your time to review us positively. Guest satisfaction is our top priority and our goal is always to exceed your expectation. If there’s anything I can help you with during your next visit, please don’t hesitate to let me know. I hope to see you again in the not-too-distant future!Sincerely,Mia NguyenMarketing & Communications Manager

Dear Alex Bakri,Thank you so much for taking the time to leave a glowing review of your recent stay at our resort. I am thrilled to hear that you enjoyed your experience with us and that our team was able to provide you with the level of service and comfort you deserve.Your kind words mean a lot to us, and I am grateful for your feedback. I hope to have the pleasure of welcoming you back to our resort in the future.Sincerely,Mia NguyenMarketing & Communications Manager

Dear Shimpei Koike,Warm greetings from JW Marriott Phu Quoc Emerald Bay Resort & Spa!Thank you so much for taking the time to rate us, and I look forward to welcoming you again in the near future with gaining your full satisfaction next time.Sincerely,Mia NguyenMarketing & Communications Manager

Dear Thomas Cao,Thank you so much for taking the time to leave a positive review of your recent stay at our resort. I am thrilled to hear that you enjoyed your experience with us and that our team was able to provide you with the level of service and comfort you deserve.I hope to have the pleasure of welcoming you back to our resort in the future.Sincerely,Mia NguyenMarketing & Communications Manager

Dear Juhi,Thank you very much for visiting JW Marriott Phu Quoc Emerald Bay Resort & Spa. We highly appreciate your time in rating us.Guest satisfaction is out top priority, and our goal is always to exceed your expectation. If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you again in the not-too-distant future!Sincerely,Mia NguyenMarketing & Communications Managermhrs.pqcjw.marketing@marriott.com

Dear Shruti, Thank you very much for visiting JW Marriott Phu Quoc Emerald Bay Resort & Spa. We highly appreciate your time in rating us.Guest satisfaction is out top priority and our goal is always to exceed your expectation. If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you again in the not-too-distant future!Sincerely,Mia NguyenMarketing & Communications Managermhrs.pqcjw.marketing@marriott.com