4/10 - Kém
Julia
Đi cùng gia đình và trẻ nhỏ
08/01/2026
Không thích: Sạch sẽ, tiện nghi, dịch vụ
I normally don’t leave reviews, but I wanted to share our experience so others don’t have the same one. Our vacation was from 1/1–1/7.
From the first day, parking was a disaster. Because this was during New Year’s weekend (12/31–1/4), we were afraid to leave the hotel since we might not be able to find a parking spot when we returned. We ended up walking to eat instead. I believe a restaurant next door was allowing customers to use the hotel’s parking lot, but even so, there does not seem to be enough parking for a hotel of this size.
On the second night of our stay, my kids flipped back the comforter and we found what looked like splatter on the underside. At first, the staff thought it may have just been dirty from being put on the bed, but I explained that I’m very careful and do not allow food or drinks in the beds. They did replace the comforter.
The sink drain had mold, which caused a strong odor similar to cat urine. The shower also had no shelf or place to put soap or bottles, which was inconvenient. Breakfast was okay for about the first three days, but after most guests checked out, it felt like the remaining guests were forgotten—there were very few options available.
There was also a large crack in the door.
I did speak with a young woman at checkout on 01/07 (I don’t remember her name), and she was by far the nicest and most helpful person we dealt with.
Overall, this was not a good experience, and I will not be staying here again.
The beds were comfortable
Julia
Lưu trú 7 đêm vào Tháng 12, 2025
