Khách sạn Khu Lịch sử Pine Grove

"Staff very pleasant and helpful. The property is undergoing renovations which wasn’t mentioned in the booking information or I would have never booked there. We were given a non-renovated room and asked for a renovated room which we moved to the next day (big mistake). Third floor had no carpeting in the hallways and the room which was supposed to be redone and the only thing different than the non-renovated was vinyl flooring instead of carpet. No hair dryer or ironing board in the room. The...

"The staff was very helpful and friendly. The property was clean and maintained."

"The lobby was perfectly nice and the room was very nice for the price point. The bathroom though was small and in need of some updates. The sink is outside the bathroom, which is not a problem, but just make sure you realize that."

"The front office lady was definitely not suited to front office work, had no customer service mindset. We were there just for a night, and had to leave at 3 am to catch a flight from Bradley airport. I had only one request, that the room be as close to the main entrance as possible. She finally gives the room key and we set out - literally it was at the very far end (it is a large U shaped structure). If she would have told us that she could not accommodate our request, it would have been...

"I have always enjoyed staying at Hampton and have consistently received great service, which is why this experience was so disappointing. We left our room early in the morning expecting it to be cleaned by the time we returned, but it had not been serviced. When I went to the front desk to inquire, I was told that housekeeping needed to prioritize rooms from guests who had checked out so they could be prepared for incoming guests. While I understand that process, in my experience at other...

"Room was comfortable…the view on the 1st floor was not the greatest…staff was friendly…parking was convenient"

"great property and staff"

"Nice room, comfy bed , facilities clean. Building old and the room had a musty smell . Otherwise, we would return when back in the area."

"Solo traveler I went for 4 days to hang out in CT. This location was close to what I needed. Staff are nice and property is definitely 3 star headed towards 2 stars .. but it gets the job done for the stay. There are no microwaves You can park in the garage for free if you don’t tell the front desk people you have a car other wise it’s $15 per day $3 per hour … They told me I couldn’t use my points at check out to cover food ordered at the bistro .. even though when I was at the bistro,...

"Very friendly staff."

"Room is really clean, Staffs are really nice and helpful. Parking lot is truly convenience ."

"The rooms were nice and clean, the AC worked great. The beds are a little hard but comfortable enough, the breakfast was nice and hot but the pool was cold… the kids didn’t care though they had a blast. The staff were all very nice and helpful. Over all great stay for families."

"Easy parking, clean, free breakfast"

"Great stay, clean place. Friendly staff. Would recommend to anyone. Excellent value."

"As I told the desk clerk at checkout, Our toom had a funky oder, it smelled like feet. I bought a can of Lysol and sprayed the carpets and the a/c unit every time we left the room, to no avail. It still stunk. Also, I know I was there over the weekend, but the carpets in the 1st floor hall still had little circular beads all over it. The landing on the 1st floor of the fire exit stairs had a lot of crumbs all over it. I've stayed there several times and never had these problems before. The...

"Very comfortable room and staff was courteous. The breakfast area and food was Great."

"Propert was clean, our room had a few minor issues, furniture needed maintenance. Breakfast is a grab n go. Coffee and nutrigrain bar. No milk so mindful if you drink tea, coffee mate was only available. Check-in is very restricted to 3pm. With rooms having kitchens, lots of cooking smells filter through the hotel. Staff were helpful, and friendly. Would stay again."

"Beautiful New England hotel. Great breakfast impeccable grounds, clean, quiet and amazing meal."

"Our room was very clean and spacious and I loved that the toilet was in a separate room from the shower. The breakfast buffet was really good. There were 2 waffle makers! Plus breakfast sandwiches and plenty of toppings to choose from for your oatmeal. The staff was very friendly and accommodating. We had a very nice stay."