"I recently stayed at the Holiday Inn and had the pleasure of being assisted by Kathy at the front desk. From the moment I arrived, she set the tone for an amazing stay. Kathy greeted me with a genuine smile, made check-in quick and smooth, and went above and beyond to make sure I had everything I needed.
She was incredibly knowledgeable about the hotel and surrounding area, and her friendly and patient attitude made me feel truly welcomed. It’s rare to meet someone who not only loves what they do but makes every guest feel valued—Kathy is definitely one of those people.
Thank you, Kathy, for your outstanding service. You turned a simple hotel stay into a great experience, and I’ll definitely be returning because of you! "