POP DIEZ HOTEL BOUTIQUE PLAYA DEL CARMEN

Property class: 2.5

Choose dates to view prices

Reviews

9.0 out of 10
Wonderful
Located close to Mamitas Beach and Playa del Carmen Main Beach, POP DIEZ HOTEL BOUTIQUE PLAYA DEL CARMEN provides a rooftop terrace and dry cleaning/laundry services. Guests can connect to free in-room WiFi.

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Room

Room

Superior Room

8.4 out of 10
Very good
(7 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Romantic Suite

View from room

Romantic Suite

  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Room

Premium Room

10.0 out of 10
Exceptional
(2 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

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About the area

Gonzalo Guerrero, a neighbourhood in Playa del Carmen, is home to POP DIEZ HOTEL BOUTIQUE PLAYA DEL CARMEN. Playa del Carmen Maritime Terminal and Playacar Golf Club are worth exploring if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Xplor Theme Park and Xcaret Eco Theme Park. Playa del Carmen Main Beach and Mamitas Beach are two other places to visit that come recommended.
Map
10 Avenida Norte entre calle 38 y 40, 16, Playa del Carmen, QROO, 77720

What's nearby

  • A coastal cityscape with a clear blue sea, a beach, and a mix of residential and commercial buildings.
    Quinta Avenida
    5 min walk - 0.5 km
  • An aerial view of a coastal city with a wide beach, clear turquoise waters, and dense greenery.
    Mamitas Beach
    8 min walk - 0.7 km
  • A beach with a thatched-roof structure, palm trees, and clear blue water.
    Playa del Carmen Main Beach
    8 min walk - 0.7 km
  • A multi-level shopping mall with palm trees, hanging decorations, and various stores.
    Quinta Alegría Shopping Mall
    10 min walk - 0.9 km
  • Mario Villanueva Madrid
    3 min walk - 0.3 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    48 min drive

Restaurants

  • Club de la Cerveza
    2 min walk
  • Mariskinky
    1 min walk
  • Las Hijas de la Tostada
    2 min walk
  • Ah Cacao Chocolate Café
    2 min walk
  • La Brioche De Playa
    2 min walk

About this property

POP DIEZ HOTEL BOUTIQUE PLAYA DEL CARMEN

  • Hotel near Quinta Avenida
  • Located close to Mamitas Beach and Playa del Carmen Main Beach, POP DIEZ HOTEL BOUTIQUE PLAYA DEL CARMEN provides a rooftop terrace and dry cleaning/laundry services. Guests can connect to free in-room WiFi.
  • Additional perks include:
    • An outdoor pool, along with sunloungers
    • Bike hire, tour/ticket information and scooter hire
    • A 24-hour front desk, outdoor furniture and a front desk safe
    • Concierge services, luggage storage and multilingual staff
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All guest rooms at POP DIEZ HOTEL BOUTIQUE PLAYA DEL CARMEN boast comforts, such as premium bedding and pillow menus, in addition to thoughtful touches, such as laptop-compatible safes and laptop-friendly workspaces. Guest reviews speak positively of the cleanliness rooms at the property.
  • Extra conveniences in all rooms include:
    • Rainfall showers, hairdryers and shampoo
    • 42-inch TVs with streaming services and digital channels
    • Wardrobes/cupboards, daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Bicycle rentals
  • Outdoor pool
  • Scooter/moped rentals

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach umbrellas
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Rooftop terrace

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch TV with digital channels
  • Streaming services

Food and drink

  • Champagne service
  • Espresso maker

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 1500 per accommodation, per stay
  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number VS220427BS0

We should mention

This property does not have any lifts

Frequently asked questions

Does POP DIEZ HOTEL BOUTIQUE PLAYA DEL CARMEN have a pool?

Yes, this property has an outdoor pool.

Is POP DIEZ HOTEL BOUTIQUE PLAYA DEL CARMEN pet-friendly?

No, pets are not allowed at this property.

How much is parking at POP DIEZ HOTEL BOUTIQUE PLAYA DEL CARMEN?

POP DIEZ HOTEL BOUTIQUE PLAYA DEL CARMEN doesn't offer parking.

What time is check-in at POP DIEZ HOTEL BOUTIQUE PLAYA DEL CARMEN?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at POP DIEZ HOTEL BOUTIQUE PLAYA DEL CARMEN?

Checkout is at noon.

Where is POP DIEZ HOTEL BOUTIQUE PLAYA DEL CARMEN located?

Located in Gonzalo Guerrero, this hotel is within a 10-minute walk of Quinta Avenida, Playa del Carmen Main Beach and Mamitas Beach. Playa del Carmen Maritime Terminal and Playacar Golf Club are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

POP DIEZ HOTEL BOUTIQUE PLAYA DEL CARMEN Reviews

9.0

Wonderful

9.4

Cleanliness

9.0

Amenities

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 137 out of 213 reviews
Rating 8 - Good. 49 out of 213 reviews
Rating 6 - Okay. 12 out of 213 reviews
Rating 4 - Poor. 8 out of 213 reviews
Rating 2 - Terrible. 7 out of 213 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean rooms and conveniently located. Great stay
Stayed 5 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, great location.
Stayed 3 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great little hotel. We loved the roof top pool area and the convenient location .
Stayed 3 nights in Feb 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, helpful staff and clean
Stayed 2 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
A little hidden gem in Playa del Carmen great rooms and locations staff super friendly
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, great property, good amenities, good service.
Stayed 2 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Amenities, property conditions & facilities
Definitely will stay again.. Great customer service and place is really nice and unique.
Stayed 3 nights in Jul 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot great hotel no hot water.
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a big hotel but very friendly. Very convenient, well located Safe hotel with personnel available 24h a day. Will go back
Stayed 7 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
staff very friendly, the room was clean. definitely recommended. Will stay there again
Stayed 3 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome property, Cool artwork and staff. What a great stay! ☺️
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location Professional service Secure
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was pleasantly surprised by the size of the room. Great location and price.
Stayed 5 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable hotel stay.

The hotel was very clean. Near 5th Avenue. The staff was very friendly and Helpful. My husband and I enjoyed our stay.
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable, clean room

Comfortable, clean room. Will use again when we are in town.
Stayed 1 night in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a tiny place but quiet and safe. Clean and modern.
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcoming and wonderful staff bedsheets were changed daily and room was extremely clean. Room was spacious and had 2 air conditioning units. Excellent location will return and recommend.
Stayed 4 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and exactly as described
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are all very nice. Dennis, Angel, and Michael are very helpful. The hotel is clean and simple. Nothing fancy, but well maintained. The cleaning staff are also excellent. Quiet area away from the noise. I will stay here again on my next trip to Playa.
Stayed 21 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solo fun

I liked the hotel and the area.. Aldrich at the front desk was such a nice, friendly, welcoming person. He always had a smile and a kind word. The hotel was in close proximity to restaurants and shops. I felt safe and enjoyed my stay at this nice quiet boutique hotel
Stayed 4 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, clean, quiet, convenient location, walking distance to the beach and restaurants. The room was spacious and comfortable. My only issue is the lighting in the hallway near rooms could be brighter. My overall experience and stay were enjoyable. I would recommend this hotel and would stay here again.
Stayed 3 nights in Apr 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The place was great for what I needed. Could walk to beach and grocery store, right by 5th Ave for restaurants etc. There was a lot of street noise, it's a busy area.
Stayed 7 nights in Jul 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice hotel, location was great, staff amazing and very attentive, helpful when needed it. Only complaint was the jacuzzi wasn’t hot enough and after a while the jets stopped working. Overall I would stay at the hotel again. ☺️
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The personnel was very helpful and friendly. They really cared about us having a nice stay. The hotel itself was modern and pretty cool. We were positivley surprised. Sure, the stairwell is narrow, however the room was fantastic.
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly powerful shower. Very comfortable bed. They provide Nespresso coffee make in the room, which I only found on day 2 unfortunately. No kitchenette. They clean the room every day. Great place to stay.
Stayed 2 nights in Apr 2024