2/10 - Tồi
Wilbert, Rio Rancho
Đi cùng gia đình
02/05/2026
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Bait and switch! This place is nothing but an old broken down hostel pretending to be a hotel. They advertise private beach and private beach bar that doesn’t exist they are blocks away from the beach. They advertise breakfast included it’s not even a full continental at sweet bread and coffee and what used to be the communal kitchen. The gaps on the doors and the windows do not keep pests out and do not keep air-conditioning in. We booked the room for four people we were given no soap and two tiny bottles one shampoo one conditioner and two towel towels. When we asked for more we were literally told no that’s all they will provide. There are gaping holes behind the air-conditioning unit for pest to get in. Everything is rusted and dirty there is no bathmat towel and the showerhead comes so far out the floor floods no matter what you do. There’s no hand towels no washcloths for your face. The full-size fridge is not it’s a mini fridge and it barely works. The full-size refrigerator is in the communal kitchen from when it used to be a hostel. The electrical wiring is bad the bathroom light kept going in and out so you could be taking a shower in the dark and have to wait for it to decide to work again. No remote was provided for the supposed free premium streaming services. When we asked for them to switch the box we were told they could not do it. The lady in the office didnt care the only bright spot was Gabby from housekeeping. Not even on my brokest day would I stay again
Wilbert
Lưu trú 2 đêm vào Tháng 4, 2026
