6/10 - Được
Kaylee Brooke
Đi cùng gia đình
17/05/2024
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Nhân viên & dịch vụ
This property is absolutely beautiful. The grounds are very well kept and there are adorable animals everywhere. Unfortunately, the food could use MUCH improvement. The waitresses and servers are very nice though and it’s no fault of theirs. The guy who made our reservations for the restaurants messed them all up. Luckily, the servers were nice enough to let us eat anyway. The entertainment at night is hit or miss. You’re pretty much on your own to figure out where everything is at on this GIANT resort. At other resorts, we were shown around and given info on where everything is. We ran into several other people that didn’t have a clue where to find things because you are told none of this upon check in. The gift shop on the resort is very nice and clean and for it to be on the resort, the prices are very decent and the souvenirs are good quality! We did have trouble at the front desk on exchanging our big bills for cash (we probably should’ve thought about this before leaving the states) but we went ahead and asked, they hassled us on every tear, rip, tiny little stain and wouldn’t take our money. Unfortunately that only hurts their crew who we were going to use the small bills to tip. The beach was beautiful, seaweed is to be expected pretty much everywhere but the water felt amazing and the view was gorgeous from our balcony. Our room was beautiful and clean. The housekeeping staff was amazing! Overall, I probably will not be back but still had a good time.
Kaylee Brooke
Lưu trú 5 đêm vào Tháng 5, 2024