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"Planet Hollywood is a fantastic all inclusive hotel. The staff is very helpful and friendly. One of the managers named Diana, was very attentive to my fiancé and I during the stay and made our comfort and happiness her priority. I will definitely visit again. "

"WORST RESORT I HAVE EVER STAY. As a costarican myself. I am embarrassed of the service received from almost everyone that works there. Very dissapointed. "

"No tea in the rooms.no microwave..check in and check out time in 3pm check out time 10.. additional extra charge for one person.When you order a room for one Person with one bed,Why you have to pay for your companion?"

"They served the same food 3 days in a row! Breakfast, lunch and dinner… The ac didn’t work in the room for the first 2 nights. I had to get moved to another room When I booked it said night clubs , seafood nights we never had any of it! The swim up bar closed every day at 6pm This was not an all inclusive hotel!!!! "

"Not good service at all !!! For that kind of price it was a disaster. No water at the spa and gym. And very very rude manager on duty. Because top management was there that Sunday. I will never go back to that property."

"Very family friend, there is only one restaurant but the food is really good. Pool area very nice, and kids friendly. Staff very friendly. Room very clean. "

"The food was amazing and the staff was exceptional. We were there during the down season so the pool wasn’t really clean and the hot tub and pool bar were not functioning; however, the staff was so helpful and polite and treated us like royalty. Daniella set us up with every excursion and Jesus drove us to the nearby beaches. Other than the facilities needing a little updating, the place was amazing and we would definitely go back! Just keep in mind you are in a very quiet part of the coast, so if you want more action you might not want to be in this area. But it was perfect for us! "

"The food at the restaurants was not very good for such a well kept property"

"Overall, I had a really good time. The food was actually very good compared to some of the reviews that I saw that mentioned it was mediocre. The transportation staff were top-tier and their driving abilities are unmatched. The only thing is that I did call and asked for the in room snacks to be stocked, but that was never done during my time."