Search Hotels Near Plaza La Roca Shopping Center, Cancun

"Excellent food and staff. Rooms feel outdated but minor detail. All in all great place "

"Buffet Food was not good, restaurant portions were way too small, beach had too much seaweed."

"The resort was clean, the staff were friendly and responsive - it was a beautiful spot for a holiday"

"Dirty, the a/c doesn't work. You get what you pay for,"

"I always try to be fair when I put reviews. We picked this hotel based on reviews and distance from the airport, as well there were only few choices available around the airport. read the reviews when I was booking, the firts ones very nice and high scores. Sadly, I got the worse rooms, beds, air conditioning… To be honest I think I was scammed; the pictures shown in the internet don’t match with the rooms I saw. I traveled with my husband and two daughters, the first room assigned smelled bad, the first thing I noticed how dirty the pillows and bed sheets were; I asked for new sheets. Then I noticed the bathroom… immediately I asked for another room (I was thinking to leave the hotel and ask for reimbursement but I got a bit scared since it was midnight). A second room was given, the smell again, air conditioning wasn’t working well; again, bed sheets very dirty. The front desk guy tried to be very nice, he gave us new sheets. I could not sleep even a bit… I was uncomfortable, people were noisy. I gave thanks when the alarm was off at 5:30am. The price of this rooms should be at most 35- 40$. I felt sorry for my kids and husband for being put in such situation. Lastly, I do not recommend to stay in such conditions, specially dirty bed clothes and smelly and dirty restrooms. "

"It’s clean and the staff are very friendly and helpful! "

"Great place"

"Absolutely loved this hotel - the staff were so kind, hotel is adorable and clean. We would stay here again, so many great places to eat around the hotel along with a great coffee shop inside the hotel. "

"The room was very clean, the bed was excellent, I rested very well, and they are located very centrally near restaurants."