"The staff and Hotel were excellent! Helpful with check in/out and very accommodating. Upon check in we received a glass of champagne which was a really nice touch. The hotel was clean and rooms were spacious
The area was great and so close to so many incredible spots: Coffee, Desserts, Comedy, Pizza, Shopping, etc. We walked most places each day.
All of our complaints are minor inconveniences, but still worth mentioning as over time we still felt them daily.
Our mini Fridge did not work.
We called and mentioned it early in the week - nothing was done about it which kind of made bringing home leftovers impossible.
Secondly the elevator situation was slightly annoying. The hotel had 19 maybe 20 floors with a restaurant on the 15th floor and a cocktail bar in the basement which meant lots of elevator traffic and lots of stops on our way to the 18th floor where we stayed.
All in all our stay was very pleasant and we would definitely consider staying here again.
If the hotel would of accommodated us in any kind of way for the broken mini fridge or even addressed it to us at all, I would have given it a 5 star rating, at this price point you would at least want a small gesture to make up for us not having our mini fridge (a key point for us in choosing which hotel we wanted to stay at)"
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