Dear Andreza,Thank you for the time spent giving us your feedback.We're very happy to see you appreciated our hotel, as well as our team and central location.We hope that, if you ever come back, you choose staying with us again.Kind regards,Management

Dear Brian,Thank you for the time spent giving us your feedback.We're glad to see you appreciated our central location and hope that you appreciated our beautiful island and all it has to offer.Kind regards,Management

Dear Nathan,Thank you for the time spent giving us your feedback, as well as for the great score you've given us.We are very happy to see you appreciated our central location.We hope that, if you ever come back to the island, you choose to be Neat again.Kind regards,Management

Dear Paulo,Thank you for the time you have spent giving us your opinion upon your most recent stay with us.We're very happy to see that you have reasons to keep coming back, it is what we work towards everyday.We will be expecting you for another visit.Kind regards,Management

Dear Paul,Thank you for the time spent giving us your feedback.We're very happy to see you appreciated our quality-price ratio and hope that, if you ever come back to the island, you choose to be Neat again.Kind regards,Management

Dear Samantha,Thank you for the time spent giving us your feedback upon your stay.We're very happy to see you appreciated our staff, as well as our space and the smell and cleanliness of your room.We hope that, if you ever come back to the island, you choose to be with us again.Kind regards,Management

Dear Cathy,Thank you for the time spent giving us your feedback, as well as for the score you've given us.We're very happy to see you appreciated your stay in general, especially our location.We hope that, if you ever come back to the island, you choose staying with us again.Kind regards,Management

Dear Bashir,Thank you for the time spent giving us your opinion upon your Neat stay.We're very happy to see that you appreciated your stay in general.Regarding tea and coffee amenities, we want to apologize on behalf of our staff for not informing you that, for an additional daily cost, you can have these items in your room.We hope that, if you ever come back to the island, you choose staying with us again.Kind regards,Management

Dear Edward,Thank you for the time spent giving us your feedback, as well as for the score you've given us.We hope that, if you ever come back to the island, you choose to be Neat again.Kind regards,Management

Dear Ruben,Thank you for the time spent, as well as for the score you've given us.We hope to have you again and soon with us.Kind regards,Management

Dear Laura,Thank you for the time spent giving us your feedback.We're very happy to see you appreciated your stay in general, especially our central location.We hope that, if you ever come back to the island, you choose to be Neat again.Kind regards,Management

Estimado António,agradecemos o tempo que dispensou ao deixar o seu feedback.Ficamos muito satisfeitos aos saber que apreciou a sua estadia Neat.Esperamos por si numa próxima visita à ilha de modo a repetir a experiência Neat.Melhores Cumprimentos,

Dear Jenny,Thank you for the time spent giving us your feedback.We want to apologize on behalf of our whole team for not being up to your expectations.Indeed the rate for Early Check-in includes breakfast and it is the only way to guarantee Check-in during the early morning, as you were previously informed, wether the hotel is fully booked or not.Since you cancelled the Early Check-in reservation upon arrival, we assumed that you did not have the necessity to Check-in early.We did not have any knowledge of your condition, that requires indeed some extra amenities and we would've provided everything needed, if informed in advance.We want to inform you that we will take all proper measures with our team in order to raise awareness and know how to act in this type of situations.We hope that everything else was according to your expectations and that you also appreciated our beautiful island and all it has to offer.Kind regards,Management

Dear Hannah,Thank you for the time spent giving us your feedback, as well as for the score you've given us.We hope to welcome you in our hotel again and soon.Kind regards,Management

Dear Alicia,Thank you for the time spent giving us your feedback, as well as for the score you've given us.We hope you also appreciated our beautiful island and all it has to offer.Kind regards,Management

Dear Barbara,Thank you for the time spent giving us your feedback.We're very happy to see you appreciated our central location.We hope everything else was as you pleased and that, if you ever come back, you choose staying with us again.Kind regards,Management

Dear Carol,Thank you for the time you have spent giving us your opinion.We're very happy to see you appreciated our hotel in general, especially our central location and our staff.We will be expecting you for another visit.Kind regards,Management

Dear Erika,Thank you for the time spend giving us your feedback.We’re glad to see you appreciated our central location, our cleanliness, the hotel in general and our staff.Since our hotel has a simplicity concept, not all additional services are included on your daily rate, such as coffee machine, kettle, minibar. We want to present our apologies on behalf of our team for not explaining you that it would be possible to have this equipment in your room for an additional price.We have registered all your comments for possible future improvements and hope that, if you ever come back to São Miguel, you give us a chance to show you we work daily to improve our services by staying with us again.Kind regards,

Caro Mário,Muito obrigado pelo tempo dispensado, bem como pela pontuação que nos atribuiu.Ficaremos à sua espera para mais uma estadia Neat.Cumprimentos,A Direção

Dear Richard,Thank you for the time spent giving us your feedback.We're glad to see you appreciated our central location.Regarding the fridge, we want to apologize on behalf of our staff for not informing you that, for an additional daily cost, you can have it in your room.We hope that, if you ever get the chance to come back, you choose staying with us again.Kind regards,Management

Dear Leslie,Thank you for the time spent giving us your opinion.We're very happy to see you appreciated our central location, as well as the comfort and cleanliness of our rooms and our staff.We have registered your opinion regarding parking for possible future improvements and hope that, if you ever come back to São Miguel, you choose to be Neat again.Kind regards,Management

Dear Merle,Thank you for the time spent giving us your feedback.We're very happy to see that you appreciated your stay in general, especially our breakfast.We hope that, if you ever come back, you choose to be Neat again.Kind regards,Management

Dear Carlos,We want to thank you for the time spent, as well as for the evaluation you've given us.We're very happy to see you appreciated our staff and our hotel in general.We hope that, if you ever get the chance to come back to São Miguel, you choose staying with us again.Kind regards,Management

Dear Ashley,Thank you for the time spent giving us your feedback.We're glad to see you appreciated our central location, as well as our staff.We have registered your opinions for possible future improvements and hope that, if you ever come back to the island, you choose staying with us again.Kind regards,Management

Dear Bonnie,Thank you for your feedback.We are delighted to see you enjoyed your Neat Experience.We we sse you soon so you may repeat the experience.Kind regards,

Dear Zenaida,Thank you for the time spent, as well as for the score you've given us.We'll be expecting you for another Neat stay.Kind regards,Management

Dear François,Thank you for spending a bit of your time to give us your opinion.We're very happy to see you appreciated your stay in general, especially our central location and our staff.We hope that, if you ever come back to the island, you choose staying with us again.Kind regards,Management

Dear Kelly,Thank you for the time spent giving us your opinion.We're glad to see we have achieved your quality standards and hope that, if you ever come back to the island, you choose to be Neat again.Kind regards,Management

Dear Lily,Thank you for the time spent giving us your feedback upon your stay.We're very happy to see that you appreciated our central location, as well as our staff's helpfulness.We hope that you also appreciated our beautiful island and all it has to offer.Kind regards,Management

Dear Megan,Thank you for spending a bit of your time to give us your opinion.We’re very happy to see you appreciated your stay in general, especially our central location.We hope that, if you ever get the chance to come back to the island, you choose to be Neat again.Kind regards,Management

Dear Gregory,Thank you for spending some of your time to give us your feedback. We are very happy to see you enjoyed your stay.We hope that, if you ever get the chance to visit us again, you choose staying with us. Best regardsThe Hotel Management

Dear Natalie,Thank you for spending a bit of your time to give us your feedback.We want to present our apologies for not being up to your expectations.We hope that, if you ever get the chance to come back, you give us a chance to prove we work daily to improve our services.Kind regards,Management

Dear François,Thank you for spending a bit of your time to give us your opinion.We're glad to see that we were up to your expectations generally.Regarding the fridges, we want to apologize on behalf of our staff for not informing you that, if available and for an additional daily cost, you could have a fridge in your room.We hope that, if you ever come back to the island, you choose to be Neat again.Kind regards,Management

Dear Robert,Thank you for giving us your opinion upon your Neat stay.We're glad to see you appreciated our central location, as well as our staff and cleanliness.We hope that, if you ever come back to the island, you choose staying with us again.Kind regards,Management

Dear Fatima,Thank you for giving us your feedback upon your stay.We want to present our deepest apologies for not being according to your expectations.We have taken your opinion under consideration for possible future improvements and hope that, if you ever come back to the island, you give us a chance to prove we work daily to improve our services and choose staying with us again.Kind regards,Management

Dear Sharon,Thank you for spending a bit of your time to give us your feedback.We're very happy to see you appreciated your stay in general, especially our staff.We hope to have you with us again and soon.Kind regards,Management

Dear Sarah,Thank you for spending a bit of your time to give us your feedback.We're very happy to see you appreciated our staff, as well as our central location and the size and cleanliness of the room that was given to your.We hope that, if you ever get the chance to come back, you choose staying with us again.Kind regards,Management

Dear Andrew,We want to thank you for spending a bit of your time to give us your feedback.We're very happy to see you appreciated your stay overall and we hope that, if you ever get the chance to come back, you choose to be Neat again.Kind regards,Management

Dear Mimi,Thank you for giving us your feedback.Regarding fridge and tea kettle, we apologize in behalf of our staff for not informing you that, for an additional cost, you could have those items in your room.Regarding the cockroaches, with our maritime subtropical climate, it is very normal to have these visitors, especially on hot days / nights.We hope that you also appreciated our beautiful island and all it has to offer.Kind regards,Management

Dear Ricardo,Thank you for giving us your opinion.We're glad to see you enjoyed our central location, it is indeed one of our strong suits.We hope everything else was according to your expectations.Kind regards,Management

Dear Irene,Thank you for spending a bit of your time to give us your feedback.We're glad to see you appreciated our central location, as well as our staff's friendliness.We hope that, if you ever come back to the island, you choose staying with us again.Kind regards,Management

Dear Josée,Thank you for the time spent giving us your opinion.We're very happy to see you appreciated our central location, as well as facilities nearby.We hope everything else was according to your expectations and we'll be expecting you for another visit.Kind regards,Management

Dear Rick,Thank you for the time spent, as well as for the score you've given us.We hope that, if you ever get the chance to come back, you choose to be Neat again.Kind regards,Management

Dear Isabel,Thank you for your opinion.Regarding what happened, we are sorry that the outcome of your situation did not go according to your expectations.It is because of unpredictable situations that more flexible rates exist, so no one (neither the hotel or the guest) has no losses.Your reservation was 100% non-refundable and only 2 of all 6 nights of each room were charged.We hope that you get a chance to come to our beautiful island all see all it has to offer.Kind regards,Management

Dear Susie,Thank you for the time spent giving us your feedback, as well as for the score you've given us.We'll be expecting you for another Neat stay.Kind regards,Management

Dear Sanjiv,Thank you for giving us your opinion.We're very happy to see you appreciated your stay in general.Regarding what you tell us about coffee and tea maker and laundry service, we apologize in behalf of our staff for not informing you that we do have Standard Superior rooms with those machines for an additional charge and we do have laundry service, exterior to the hotel.We hope that, if you ever come back to São Miguel, you choose to be NEAT again.Kind regards,Management

Dear Denise,Thank you for giving us your opinion.We're very happy to see everything went according to your expectations, especially our staff and our cleanliness.We'll be expecting you for another NEAT stay.Kind regards,Management

Dear Alexandra, First of all, we would like to thank you for taking the time giving us your feedback. We are pleased to hear that you enjoyed your Neat experience. On a next visit to the island, we hope to see you again. Kind regrads,